Average salary: Rs851,489 /yearly
More stats ...networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Escalation Engineer to contribute to the success of our rapidly growing business.
You would act as an Escalation Engineer role to provide...
...share a passion for building the next generation of networking technologies—and having fun along the way.
We are looking for an Escalation Analyst to join our Enterprise Support team in Bangalore, reporting to the senior director of our Customer Assurance Program. In this...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
...based teams coming together three days a week to collaborate and thrive, together!
Job Description
Your Career
As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth operation and improvement of Palo Alto Networks SASE products,...
...report to the Problem, Major Incident Manager, and have operational responsibility for the Major Incident, high priority incident, escalation and managing P3 incident.
Role requirements
Essential:
ITIL v4 Foundation certification
At least 8 years’ experience of...
...understanding of AWS / Azure / ESXi.
If this sounds like you, we would love to speak to you right away.
Position Overview:
The Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political...
Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes...
...Job Description
Escalation Support Engineer – Engineering Support
Join the team that is the vital link between Customer Support and Development at Mimecast
Are you passionate about providing the highest levels of technical support? Do you have a strong knowledge...
...changes in minutes with proactive risk analysis and continuous policy compliance.
Role Description & Responsibilities
As the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical...
...Role & responsibilities : - Should have minimum experience as 8 years. - Should be handling customer escalations in travel process.(mandatory) - Should have good experience in handling social media (Facebook, Twitter, Instagram etc.) - Should have experience in handling Online...
Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products...
...passion for building the next generation of networking technologies—and having fun along the way.
Infoblox is seeking a Senior Escalation Enterprise TSE to join our Support Operations team in Trivandrum. Technical Support Engineers are responsible for providing technical...
...meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.
As an Escalations Specialist II, the selected candidate will play an integral part in supporting the growth of Prime Video's Trust & Safety...
...share a passion for building the next generation of networking technologies—and having fun along the way.
We are looking for an Escalation Enterprise TSE to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this role, you...
Rs 2 - 5 lakhs p.a.
...Responsibilities:
Assists with resolving supervisor-escalated customer inquiries related to account level information, and provides technical assistance as required.
Supports internal and external customers.
Tracks and reports data for management action.
Solves...
...communication and has a knowledge of handling the grievances of the customers. Person should be pro active and confident enough to solve the escalation coming from the client. He is responsible for handling customer complaints and resolving issues that can’t be handled at the...
...sexual orientation, national origin, or disability.
Envision yourself at Barracuda
We are seeking a passionate and hardworking Escalation Engineer who can join our cross functional Agile team. You will have the opportunity to work on innovative cloud security products that...
Rs 6 - 8 lakhs p.a.
...Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAs
are met, implementing process changes...
...Dear Candidate
Greeting from Qween Network
Urgent Hiring for Escalation Desk Specialist for Leading Bank
Position Title: Escalation Desk Specialist
Key Responsibilities:
Issue Resolution: Address escalated customer concerns, technical issues, or service problems...
$ 57500 p.a.
...a lasting positive impression on our members.
We are looking for a passionate and driven individual to join our Member Support Escalations team. Working for all Bumble Inc. brands, the Member Support Specialist, Escalations will be responsible for handling member escalations...
...new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.
The Escalation Management and Prevention team designs and implements policies, tools and technology innovations to protect customers. Our team is...
...POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...enhancing the skills of our product specialists and technical account managers, with a focus on improving soft skills and reducing escalations.Key Responsibilities:
# Skill Development : Develop and implement training programs aimed at enhancing soft skills, problem solving...
...Team Manager, Escalated Care Specialists-EA Fan Care Are you passionate about creating great experiences for our fans?
EA’s Fan Care organization exists to help the world to play. We help our players wherever they are, whenever they need, get the most from their games....
...discussion with Trainers/Clients.
Negotiating with the Trainer & Raising/Releasing the Purchase Order.
Handling the client / Internal escalations.
Interaction and coordination with internal respective stakeholders on deliverables.
Maintaining the Trainers Database....
...rules for the use of an application or process
Establish security data classifications for the application or process
Business escalation point for any conflicts or concerns with the application or process
Represent the application or process with other areas of the...
...Client Centricity:
· Ask questions and show keenness to understand client perspective
· Meet timelines with minimal or no escalation
· Demonstrate responsiveness to client needs and requests
Effective Communication:
· Listen intently and ask questions...
...delivery status, order tracking
Developing and sustaining solid relationships with customers to encourage repeat purchases
Escalating unresolved issues to team leads and persistent issues directly to senior management
Requirements
B Pharm/ D Pharm...
...agents (Subject Matter Expert).
Assist in driving team metrics.
Monitor closure of service levels regularly.
Ensure prompt escalations to the Team Captain.
Supervise team in the absence of the Team Captain.
Monitor performance and quality scores of the team....
...experience within the specific job discipline.
Have knowledge of standardized work routines, methods, general facts, and information.
Escalate non-routine problems to more experienced colleagues or supervisors as needed.
Demonstrate a willingness to learn and adapt to...