Average salary: Rs458,338 /yearly

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  •  ...ensure safe, compliant responses.- Set up a rigorous evaluation framework for conversation quality, containment, user satisfaction, and escalation performance.4. Customer System Integrations : - Architect and oversee integrations with customer CRMs, SIS, telephony, and data... 
    Suggested

    Edmo

    Pune
    3 days ago
  • Rs 19 lakh p.a.

     ...insights to headquarters regarding vendor landscape, challenges, and growth potential Serve as regional point of contact for quality escalations and maintain compliance with industry certifications (ISO, IATF, etc.) Facilitate product launch initiatives by confirming vendor... 
    Suggested
    Minimum wage
    Permanent employment
    Contract work
    Work at office
    Local area
    Worldwide

    Keller Executive Search

    Pune
    more than 2 months ago
  •  ...with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk... 
    Suggested
    Immediate start

    Women in Technology (WIT)

    Pune
    more than 2 months ago
  •  ...with other functions and business areas. Takes responsibility for end results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk... 
    Suggested
    Immediate start

    Women in Technology (WIT)

    Pune
    more than 2 months ago
  •  ...practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.... 
    Suggested
    Permanent employment

    Barclays

    Pune
    more than 2 months ago
  •  ...practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.... 
    Suggested
    Permanent employment

    Barclays

    Pune
    more than 2 months ago
  •  ...practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.... 
    Suggested
    Permanent employment

    Barclays

    Pune
    more than 2 months ago
  •  ...recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future... 
    Suggested
    Long term contract
    Permanent employment
    Temporary work

    Barclays

    Pune
    more than 2 months ago
  •  ...and vendors and conduct proof-of-concept The developer needs to keep the stakeholders in the loop and provide timely updates / escalations. Work with Dev lead to design appropriate technical solutions Interact with Business analysts to understand and validate business... 
    Suggested
    Permanent employment
    Immediate start

    Barclays

    Pune
    more than 2 months ago
  •  ...cases. ~Achieve a high level of expertise in all areas of the product. ~Capable of completing assigned duties, handling cases, and escalations within guidelines with minimal direction from Support Services Leadership. ~Routinely act independently while researching and... 
    Suggested
    Worldwide

    ForeScout

    Pune
    more than 2 months ago
  •  ...and manage security monitoring processes, lead incident response for security alerts, enforce compliance frameworks, and serve as an escalation point and mentor for our global teams. The ideal candidate is someone who is both admin and security trained at scale.  We are... 
    Suggested
    Day shift

    66degrees

    Pune
    a month ago
  •  ...attention to detail skills. This individual will be responsible for working with our Service Operations (NOC) Team to ensure that all escalations   are   dealt with in   a timely   and effective manner, transferring knowledge   and   building skills among  Service Operations... 
    Suggested
    Full time
    Hybrid work
    Work at office
    Work from home
    Weekday work

    Pico

    Pune
    a month ago
  •  ...reproducible test cases; work confidently with kubectl, awscli, and at least one scripting language. Resolve in-scope issues completely and escalate out-of-scope issues to the correct engineering domain with high-quality artifacts. Collaborate cross-functionally: Partner... 
    Suggested

    AlphaSense

    Pune
    a month ago
  •  ...orders with Procurement, offer, & Logistics Department. Manage the weekly review meeting and SMR review meeting for spares orders. Escalating issues like delay, deviation and quality problems on time. Planning & scheduling availability of materials and drawings for WMI... 
    Suggested
    Full time
    Contract work

    Konecranes

    Pune
    a month ago
  • Job Description :As a Senior Software Engineer Infinia L4, youll be an escalation point for the most complex and critical issues affecting enterprise and hyperscale environments. This hands-on role is ideal for a deep technical expert who thrives under pressure and has a passion... 
    Suggested
    Local area

    DDN

    Pune
    a month ago
  •  ...Partner with stakeholders to understand priorities, align expectations, and ensure smooth execution. ~Proactively identify risks and escalate issues with clear context and proposed solutions. ~Drive outcome-focused execution without requiring constant leadership involvement... 
    Full time
    Hybrid work
    Work at office
    Flexible hours
    Night shift

    AArete

    Pune
    a month ago
  •  ...Power Platform capabilities across markets.- Monitor usage, licensing, Dataverse capacity, AI credits, consumption, and billing risks, escalating concerns where required.- Maintain CoE reports, dashboards, operational documentation, support procedures, and governance guidance.-... 

    Axim Digitech

    Pune
    29 days ago
  •  ...root cause analysis of all reconciliation breaks to drive permanent, systematic solutions, while overseeing necessary adjustments and escalations. Own the overall quality, accuracy, and timely delivery of the daily processing cycle, ensuring all service agreements are met.... 
    Long term contract
    Permanent employment
    Hybrid work
    Work at office
    Worldwide
    Shift work
    3 days week

    Addepar

    Pune
    a month ago
  •  ...operational health post-release.- Ensure alignment with broader product management plans and initiatives.- Identify delivery risks and escalate issues that may impact timelines or requirements.- Participate in post-launch reviews and ensure learnings are integrated back into... 
    Long term contract
    Hybrid work

    Opus Solutions Private Limited

    Pune
    22 days ago
  •  ...Support global traffic acceleration and content optimization. Incident Management & Troubleshooting • Handle L2 production incidents and escalations from L1 teams. • Troubleshoot DNS, SSL/TLS, and CDN-related issues. • Investigate website latency, downtime, and cache performance... 
    Full time
    Pune
    19 days ago
  •  ...amounts to be collected from customers. ~Prepare regular AR reports and conduct AR ageing analysis, identifying delinquent accounts and escalating as necessary. ~Study and review customer account details to assess past payments and resolve outstanding queries. ~Process... 
    Full time
    Local area

    GKN Aerospace Services Limited

    Pune
    19 days ago
  •  ...point of contact for supplier queries, ensuring timely resolution in line with SLAs. ~Investigate and resolve payment discrepancies, escalating issues where necessary. ~Prepare and validate payment runs, so all payments are processed accurately and on time. ~Maintain... 
    Full time

    GKN Aerospace Services Limited

    Pune
    19 days ago
  •  ...recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.- If managing a team, they define jobs and responsibilities, planning for the department's future... 
    Long term contract
    Temporary work

    T D Newton

    Pune
    17 days ago
  •  ...cash application, dispute resolution, and reporting. This role will act as the primary point of contact for process improvements, escalations, training, and ensuring compliance with organizational policies and service-level expectations. Support to the team lead and leading... 
    Full time
    Local area
    Flexible hours

    NielsenIQ

    Pune
    17 days ago
  •  ...audits and risk analysis.- Remediate security incidents tickets pushed to the SLS DWP.Key Responsibilities :- Act as the technical escalation point for cyber security topics (in link with SLS DWP SCISO).- Manage exception workflows, ensuring traceability, approval, and periodic... 
    Full time
    Hybrid work
    Work at office
    Immediate start

    Ekfrazo Technologies Private Limited

    Pune
    16 days ago
  •  ...their responsibilities. g. Works closely with the team to proactively identify potential issues and resolve them before they are escalated. h. Conducts expert artistic reviews and limited technical review of assets (only for those aspects, if any, which cannot be checked... 
    Full time

    Lakshya Digital

    Pune
    19 days ago
  •  ...Final Job Deliverables. Prepare Job Invoice Supporting Documentation where applicable. Understand and Adhere to Performance Live Escalation protocols. Understand and Adhere to Performance Live Job specific RACI. Understand Performance Live location specific IT &... 
    Full time
    Remote job

    Schlumberger

    Pune
    14 days ago
  •  ...procedures, and process improvements. # Perform data entry, report generation, and SAP-related procurement support activities. # Escalate delivery delays, quality concerns, and procurement bottlenecks to the concern. # Awareness of ISO 14001 and 45001 standards... 
    Full time
    Contract work

    Konecranes

    Pune
    12 days ago
  •  ...collaboration with cross-functional teams to ensure smooth operations. You will troubleshoot technical and functional issues, manage escalations, and adhere to SLAs. Additionally, you will contribute to  system monitoring, root cause analysis, and process improvements while... 
    Full time
    Work at office
    Shift work
    Early shift

    FIS

    Pune
    13 days ago
  •  ...support to employees and managers under close guidance. The role works closely with People Services Senior Advisors and Specialists and escalates non-standard or complex cases as required Key Activities Position -  The role operates within the People Services team and... 
    Permanent employment
    Local area

    AkzoNobel

    Pune
    11 days ago