Escalation jobs in Delhi

Tufin®, the leader in Network Security Policy Orchestration, allows enterprises to streamline the management of security policies across complex, heterogeneous environments. Serving over 2,000 customers, Tufin’s network security automation enables enterprises to implement changes...

 ...JD – Escalation Manager Company Overview Prospecta was founded in 2002 in Sydney, Australia, to provide data management and automation software for enterprise clients. Prospecta has evolved to be a leading data management software company. Prospecta’s flagship product,... 

 ...changes in minutes with proactive risk analysis and continuous policy compliance. Role Description & Responsibilities As the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical... 

Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products... 

 ...of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do # Support process by managing transactions as per required quality standards # Fielding all incoming... 

 ...•    Engage supervisor and client as required to resolve complex issues – E.g. Sales interactions for trade deductions to resolve escalated items, Approvals for contract / promo creations, Pricing approvals for order exceptions etc Minimum Qualification: •    Bachelor... 

 ...Ability to deliver work as per agreed accuracy service levels along with good productivity · Communication with onshore team on escalations and complex cases requiring assistance · Analyze and identify trends and raise for awareness. · Maintaining high level of accuracy... 

 ...with HIPAA regulations. Complaint Resolution: Address patient complaints, concerns, and feedback professionally and effectively, escalating issues as necessary. Follow-Up: Conduct follow-up calls with patients to ensure their satisfaction and gather feedback on their healthcare... 

 ...individual will have strong people skills and can multi-task to manage the challenges of Finance processes yet have the awareness to escalate potential issues to their supervisor in a timely manner • Candidate must have a proven track record of communicating effectively with... 

 ...Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.  • Analytical. You like to dissect complex processes and can help forge a path based on your findings.  • Self-driven. Motivated... 

 ...and maintain Lightening Web Components, Visualforce, Apex, and integrations to other third-party solutions  • Act as first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders • Prepare/Review Test Scripts and Unit... 

 ...others who have a critical interest in or decision authority over the proposed transition # Provide timely assistance in case of an escalation and support resolution of escalations/ issues # Stakeholder Interaction Stakeholder Type Stakeholder... 

 ...monitoring and incident response. Analyze SIEM data to identify potential security incidents, investigate suspicious activity, and escalate critical issues. Stay up-to-date on the latest cyber threats, SIEM best practices, and emerging technologies. Provide ongoing... 

 ...Hiring and employee engagement and retention Training Team Capability development Technical Lead Training, issue escalation/ resolution External Client Query Resolution Display Lists the competencies required to perform this... 

 ...business and increase retention. · Drive stores against goals (Volume, FTR and other key metrics). · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station... 

 ...performance across operational, quality and fulfillment parameters with internal and external stakeholders # Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage # Ensure regular invoicing as per... 

 ...System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. The System... 

 ...and motivate the team ~ Customer Focus Keep client needs in mind while framing strategies Timely resolution of client escalations ~ Planning & Organising Tactfully prioritise tasks and projects to manage work across brands Deliver within deadlines with... 

 ...risks.  •  Ensures an efficient, effective plan is in place for site contact and follow up. Ensure compliance with the plan and escalate concerns/non-compliance to management. •  May act as the local expert regarding site capacity and experience. •    Work with key... 

 ...branch performance along with manpower of 30-40+  Skillfully focused on retaining the performers & developing leaders, handling escalation  Bring out the best of the branch’s personnel by providing training, coaching, and development motivation .  Network to improve...