Average salary: Rs5,494,361 /yearly
More statsSearch Results: 137,957 vacancies
...Job Role : Escalation Manager / Resolution Manager Job Location: Bengaluru, Karnataka, India... ....
Optimize critical handovers (and engineering engagements) by providing single voice of... ...in our ecosystem.
Provide support on weekdays and also off hours on an as...
...including technical writing)
Previous experience in technical support, QA, customer facing position – an advantage
Ability to communicate... ...a working solution based on the root cause you discover, or escalate to R&D teams
L2/L3 Tech support with Java/C++ experience in...
...most important resource. We are looking for a highly skilled Escalations Engineer to become one of them, to make an impact and offer a unique value... ...other SOTI organizations like Engineering, Sales, and other Support teams in addressing customer issues, and keeps all...
...returns, and exchanges, ensuring a positive customer experience.
Collaborate with other departments to resolve customer issues and escalate complex cases when necessary.
Process orders, returns, and refunds using the eCommerce platform accurately and efficiently....
...people that want to make a difference.
The Principal Escalation Engineer will be responsible for solving some of the toughest customer... ...would also be providing technical assistance to other internal support and escalation engineers as part of the global escalation...
...Gateway Defense (EGD) team is hiring for the position of Senior Escalation Engineer. We are in search of a dedicated individual to join our cross... ....
Communicate with engineering teams, product management, support teams, and customers.
Provide timely and accurate updates...
...an exciting opportunity for an experienced, Senior Network Escalation Engineer to join our team . The Senior Network Escalation Engineer... ...Services team that provides 24x7 monitoring, operations, and support services. The successful candidate should be a self-starter,...
...across the globe. We take care of incident escalation management to ensure fastest possible... ...based on defined policies.
As a supporting role to the LEO (Lead Escalation Officer... ...education in Information Technology, Software Engineering, Computer Science or communication...
...works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
At Palo Alto... ...of box thinking and technical insight. The ideal Sr. Staff Escalation Engineer has a mix and background of customer management and broad and...
...data. Join the Snowflake team.
Snowflake Support is committed to providing high-quality... ...team is expanding! We are looking for an Escalation and Incident Manager to join our team and... ...events
Collaborate with Snowflake on-call engineers, monitor online activity data for...
...at Barracuda
We are seeking a passionate and hardworking Escalation Engineer who can join our cross functional Agile team. You will have the... ...products to our customers. You will also liaise with Support and Engineering teams to resolve customer issues, including working...
...About this role:
Wells Fargo is seeking an Escalations Representative.
In this role, you will:
Support internal and external customers with inquiries and complaints regarding financial products and services
Seek ways to determine appropriate course of action,...
...JD – Escalation Manager Company Overview
Prospecta was founded in 2002 in Sydney, Australia, to provide data management and automation... ...factors contributing to an individual’s success. Therefore, we support our employees’ passion, making them feel more engaged and motivated...
...the highest levels of product expertise within Sophos technical support and to act as a common escalation point for worldwide support and Global Escalation Support(GES) specialists. Liaise with the engineering and product management teams influencing current/future products...
...procedures are followed in the floor by the engineers and initiate the corrective action to... ...WAN / LAN infrastructure. Coordinate for escalated WAN issues with Service providers and IP... ...disciplined, highly motivated shift engineers to support the resolution of customer complaints...
...instruction from team leads and/or management
Working closely with Engineering team to resolve product issues and understand the product goals... ...minimum of 5-7 years of prior relevant experience
5+ years supporting IT professionals
Skills and experience
~ Deep...
...Customer Escalation Specialist - Handle customer inquiries predominantly through calling, with approximately 20% of communications through... ...targets. Qualifications : - Minimum 6 months experience in a customer support role, preferably with a significant component of phone-based...
...Gateway Defense (EGD) team is hiring for the position of Senior Escalation Engineer. We are in search of a dedicated individual to join our cross... ....
~Communicate with engineering teams, product management, support teams, and customers.
~Provide timely and accurate updates...
...on Auth, SAML, OAuth, DNS, Radius and VPNs
Knowledge on Load balancer (ADC)
Basic Linux knowledge.
Strong knowledge on TCP, UDP, SSL and protocols
Experience on using Networking tool. Eg. Wireshark
Min experience in support industry should be 8-10 years...
...Role: Escalation Engineer Location: Pune
Type: Fulltime
Required Skills: Windows, Endpoint Protect, Cybersecurity
Role & responsibilities... ...Manage enterprise escalations coming from customers/support team/other R&D groups.
Triage and troubleshoot critical customer...
