Average salary: Rs5,494,361 /yearly
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- ...candidate will be an experienced technical support troubleshooter who has spent extensive... ...interfacing with customers, and managing escalations on mission-critical networks/operations.... ...escalations resolutions. The Storage/Server Engineer engages with customers to understand...SuggestedFull timeHybrid workWork at officeRemote job
Celestica
India3 days ago - ...office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the... ...Job Summary Job Summary As a Staff Support Enablement and Escalations Engineer, you will be pivotal in continuously improving support escalations...SuggestedFull timeWork at officeWork visa
Palo Alto Networks
Bangalorea month ago - ...including consulting, customer success, and support across Microsoft's portfolio of... ...Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support... ...regards to Technical Support and act as an escalation point for Support Engineers to remove...SuggestedOngoing contractLocal areaWorldwideShift work
Microsoft Corp
India2 days ago - ...Overview We are looking for a Support Manager to lead, mentor, and support our technical... ...Lead and manage a team of Support Engineers, including generalists, specialists, and... ...tracking for team members. Handle customer escalations, coordinating communication between...SuggestedFlexible hours
Vonage
Bangalore2 days ago Rs 1.5 - 3.5 lakhs p.a.
...We are looking for a passionate and enthusiastic Technical Support Engineer (Fresher)to join our support team. The candidate will be responsible... ...with customers to provide updates and resolutions. Escalate unresolved issues to OEM with proper documentation. Required...SuggestedInternshipWork at officeRemote jobMepa2z Llp
Mumbaia month agoRs 3.5 - 6.5 lakhs p.a.
...As a Product/Tech Support Engineer at Signzy , you will play a pivotal role in ensuring the seamless functioning of our systems. Your main... ..., email, or chat to resolve issues or explain solutions. Escalate unresolved or complex issues to internal teams such as software...SuggestedHybrid workSignzy
Bangalore28 days ago- ...customer training materials. Become an expert at managing the support ticket queue and be responsible for driving customer requests to... .... Assist our customers with routine administrative tasks. Escalating suspected software defects totheproduct developmentteam with...SuggestedWork at office
DP World
Gurgaon18 days ago - ...receivables and treasury processes. Job Summary Functional Support Consultant will be responsible for providing support to our high... ...of the trade such as case management, knowledge base, defect & escalation management. ~ Team player who can work in rotational shifts...SuggestedShift work
Highradius
Secunderabad3 days ago - ...About the Role As a Product Support Engineer, you will be the first line of technical engagement for customers using Exotel's cloud... ...with setup, configuration, debugging, and best practices. Escalate complex or platform-level problems to L2/L3 teams with...Suggested
Exotel
Bangalore4 days ago - ...Position Overview Anaqua is seeking a highly motivated Technical Support Engineer eager to help us expand our global Support organization! This... ...Meeting SLA while following standard procedures for proper escalation of unresolved issues. What You'll Need To Be Successful...SuggestedWorldwide
Anaqua
Secunderabad9 days ago - ...we take a different approach to product support. Our worldwide team consists of talented... ...contributors who see product support as an engineering challenge. We write code which lets us quickly... ...lists Summarize, communicate, and escalate customer experiences to management...SuggestedWorldwideFlexible hours
Sonatype
Secunderabada month ago Rs 3.5 - 6 lakhs p.a.
...As a Product/Tech Support Engineer at Signzy , you will play a critical role in maintaining system stability by diagnosing, troubleshooting... ...effectively with customers via phone, email, and chat . Escalate complex or unresolved issues to appropriate internal teams (e....SuggestedSignzy
Mumbai28 days ago- ...Job Summary - Associate Functional Support Consultant will be responsible for providing support to our high-end, robust and scalable... ...of the trade such as case management, knowledge base, defect & escalation management. ~ A technology-centric background ~ Strong logical...SuggestedShift work
Highradius
Secunderabad3 days ago - ...systems. Simulate Customer Issues to find solutions and fixes to Escalated customer Issues /Enquiries Understanding the coverage/... ...) with 1-2 years of overall work experience in tech/product support. A very good understanding and experience in Product Support...Suggested
Exotel
Gurgaon4 days ago - ...Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida... ...repair services to Indian airlines and support the growth of the local aviation... ...deliverables, and providing cross functional escalation and communication during the lifecycle of...SuggestedLong term contractLocal area
Thales Group
Noida29 days ago - ...compliance automation). Role Overview We are seeking a Product Support Engineer with 2-4 years of experience to provide technical support and... .... You'll triage issues, manage customer communication, and escalate appropriately. Core Responsibilities Customer Support &...
TartanHQ
Gurgaon16 days ago Rs 8 - 20 lakhs p.a.
...our clients We are seeking a proactive, technically skilled Support Engineer (L2 Product)with 3–6 years of experience to join our support... ...: Investigate and resolve complex technical issues escalated from L1 support. Analyze logs to identify errors, system behavior...Long term contractPermanent employmentUS shiftFlexible hoursNight shiftSocnet Technologies Private Limited
Bangalore7 days ago- ...revolutionizing how businesses connect with their audiences. The Product Support Engineer II role requires deeper troubleshooting expertise and... ...voice-related technologies. This position involves handling escalated issues, in-depth analysis, and providing more advanced support...
SoundHound AI
Bangalore6 days ago - ...future of cybersecurity. Role We are looking for a Product Support Engineer III to join our team in a hybrid capacity based in Bangalore,... ...for resolving the most complex and critical issues escalated from Level I and Level II support engineers. What You'll Do...Long term contractHybrid workWork at officeLocal area
Zscaler
Bangalore1 day ago - ...Job Title: Product Support Engineer (1–3 Years Experience) Location: India (Remote) Shift: EST Coverage — 4:30 PM to 12:30 AM IST... ...up Maintain SLAs by effectively managing ticket queues and escalations Reproduce customer-reported issues and collaborate with Engineering...Remote jobShift work
BrightEdge
India3 days ago - .... Customer-facing aspects include technical leadership , escalation management , and collaboration with success and sales teams . Required Qualifications : ~5-8 years of software engineering experience. ~ Strong programming in Python , TypeScript/JavaScript...Contract workRemote job
employ
India4 days ago - ...customer retention. Key Requirements: ~1+ years of experience in supporting web based software platforms SaaS for North American and Indian... ...& workflow and resolve more advanced issues working within escalation procedures. ~ Good understanding of API, Webhooks, Connectors...Flexible hoursShift work
LeadSquared
Mumbai2 days ago - ...Job Role : - Service Desk Analyst / L1 / L2 Support Engineer Job Location :- Atlanta/Chennai/Gurgaon Experience :- 3 -... ...communication systems. Troubleshoot and resolve Level 1 issues; escalate complex cases as required. Manage incidents, service...Remote jobFlexible hoursShift work
Epergne Solutions
Budaun2 days ago - ...Job Title: Technical Support Engineer L1 Location: Sector-62, Noida Company: TechRyde Private Limited Experience: 1 to 3 years (or... ...create support documentation and knowledge base articles. • Escalate complex issues to the appropriate technical teams when necessary...Full timeWork at officeUS shiftFlexible hoursShift workNight shift
TechRyde
Noida2 days ago - ...Job Description: We are looking for a Training Product Support Engineer to support our worldwide customers. Who has a keen interest and... ...Instructional documents based on customer queries received Escalation management. Learning Management System (LMS) administrative...Permanent employmentContract workWorldwideFlexible hours
Airbus pioneers
Bangalore18 days ago - ...Senior Product Support Engineer We provide virtual business process services to overseas clients and this position is to be part of the dedicated... ...Investigate and resolve product-related issues escalated by business or support teams. Use SQL to analyse and update...Permanent employmentOverseasShift work
FinacPlus
Bangalore5 days ago - ...are no-brainers to buy and easy to use. We are seeking a Support Engineering Manager to lead a team of talented support engineers in supporting... ..., coordination of resources across teams and acting as an escalation point for both internal and external customers. Successful...Worldwide
Amazon
Secunderabad9 days ago $ 2000 p.a.
...such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include... ..., and growing. Our regional Support Managers run world-class Support teams –... ...professional manner Act as the customer escalation contact, and ensure that such escalations...Work at officeLocal areaWork from homeWorldwideShift workCanonical
Mumbai3 days ago- ...Role Summary The Engineer – Application Engineering Support (AES) is responsible for ensuring the stability, reliability, and performance of Envestnet'... ...with established standard operating procedures (SOPs). Escalate issues to Level‑3 / engineering teams with clear...
Envestnet
Thiruvananthapuram29 days ago - ...Job Title: L2 Application Support Engineer Experience: 2–3 Years Location: (Office) - Bangalore Job Summary We are looking for a... ...responses Provide temporary workarounds and permanent fixes. Escalate unresolved issues to internal teams with clear technical...Work at office
TriSys
Bangalore2 days ago
