Average salary: Rs5,494,361 /yearly
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- ...Career The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be... .... Your Impact Continuously improving Support escalations to Engineering (process and quality) in a fast...SuggestedFull timeRemote job
- ...systems. Simulate Customer Issues to find solutions and fixes to Escalated customer Issues /Enquiries Understanding the coverage/impact... ...) with 1-2 years of overall work experience in tech/product support. A very good understanding and experience in Product Support...SuggestedFull time
- ...About the Role As a Product Support Engineer you will be the first line of technical engagement for customers using Exotels cloud telephony... ...with setup configuration debugging and best practices. Escalate complex or platform-level problems to L2/L3 teams with complete...SuggestedFull time
- ...the Trove custom apps # Assess severity provide workarounds and escalate if necessary # Learn the workflow of the custom Trove apps and... ...# Record triage and resolution activities in the Production Support knowledge base to help resolve similar issues more efficiently....SuggestedFull timeRemote job
- ...We are seeking a skilled Product Support Engineer to join our support team and assist customers by resolving technical issues through ticket... ...technical issues within defined SLAs (Service Level Agreements). • Escalate complex issues to senior engineers or development teams when...SuggestedLong term contractFull timeWork at officeLocal areaShift workDay shift
- ...The Technical Support Engineer is critical to the long-term satisfaction and retention of our corporate and broker clients. In this role you... ...Development and Product Verification in confirming and diagnosing escalated issues. Track support calls through to closure and is...SuggestedFull timeRemote jobShift work
Rs 5 - 8 lakhs p.a.
...We are looking for a Senior Technical Product Support Engineer to assist our clients with technical problems when using our products and services... ...serve the purpose of repository or considered as details for escalating issues internally. Provide timely and relevant updates to...SuggestedPermanent employmentWork at officeRemote jobFlexible hoursShift work- ...Solutions Group (PSG) is the face of technical support team working shoulder-to- shoulder with... ...you will take ownership of complex and escalated issues lead resolution... ...Symantec EMC NetApp). Collaborate with Engineering Product and Support teams to troubleshoot...SuggestedFull timeWork at office2 days week3 days week
- ...are no-brainers to buy and easy to use. We are seeking a Support Engineering Manager to lead a team of talented support engineers in supporting... ..., coordination of resources across teams and acting as an escalation point for both internal and external customers. Successful...SuggestedFull timeWorldwide
- Job Title: APPLICATION SUPPORT ENGINEER ASG Job Description We have openings for Application Support Engineer ASG role. Job Description... ...in establishing the root causes of application errors and escalating concerns to the relevant team Good in stakeholder...SuggestedPermanent employmentFull timeWeekend workWeekday work
- ...coordinate and communicate with our dealership clients regarding support issues and help keep the support team on track and in-line with... ...resolve system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability...SuggestedFull timeShift work
- Description :OpenBet is looking for an Application Support Engineer to fill an exciting role focusing on supporting, debugging and improving... ...the customer;- Deployment of fixes to production environments;- Escalate to senior team members as appropriate to resolve issues;-...SuggestedRotating shift
- ...Join us as an Application Support Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to... ...results of a team’s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility...SuggestedPermanent employmentImmediate start
- ...As a key member of the Technical Support Team at Third Bridge your role will be multifaceted focusing on providing comprehensive support... ...troubleshooting user issues Responding to & resolving issues or escalating as necessary Ensure key users are appropriately updated on...SuggestedFull timeCasual workHybrid workLocal areaRemote job
- ...manage high-impact business solution.Position Overview :The Engineer - Applications Support is a specialist role that requires deep understanding of... ...technical knowledge or access to code, this role will initially escalate the tickets to higher levels of support but is expected to...SuggestedShift work
- ...Kochi JobType: full-time We are seeking an L2 Application Support Engineer to support and maintain Java-based enterprise applications.... .... Monitor applications, batch jobs, and system health; escalate issues as per defined SLAs. Collaborate with onsite and offshore...Full timeImmediate startShift workWeekday work
- ...channels. Powered by the AI/ML based Risk Engine Outseer Fraud Manager is designed to... ...fraud detection rates. The Application Support Engineer works with Outseer customers to... ...issues Collaborate with Customer Support Escalation Engineering and Cloud Operations to identify...Full timeRemote jobShift work
- ...updates and fixes. Creating and maintaining documentation for support procedures system configurations and incident resolutions.... ...Ensuring compliance with service level agreements (SLAs) and managing escalation processes when necessary. Participating in the change...Full timeWork at officeFlexible hours
- ...As an Application Support Engineer you will be responsible for ensuring the smooth operation and reliability of enterprise-level applications... ...agreed SLAs. Diagnose and troubleshoot application errors escalating critical issues to senior engineers when required....Full timeRemote job
- We're looking for a highly motivated and skilled Application Support Engineer to join our team. In this role, you'll be the primary point of... ...lifecycle of tickets, ensuring timely resolution within agreed SLAs.- Escalate unresolved or critical issues to appropriate internal teams....Full time
- ...the meaning of Be Alight. Learn more at Application Support Software Engineer will handle Tickets & Incidents raised by end-users of the... ...continuity. Provide timely updates and solutions to users or escalate issues to engineering teams when necessary. Conduct...Full timeLocal areaWorldwideShift work
- ...Analyse and troubleshoot root causes of system or job failures, escalating to L2/L3 teams as needed. · Handle and follow up on escalated... ...Participate in UAT, production cutovers, and customer onboarding support. · Contribute to process documentation and provide operational...Shift work
- ...Job Summary Synechron seeks a seasoned Lead L3 Support Engineer with extensive expertise in One Identity Manager (by Quest) and related identity... ...testing and deployment. Troubleshoot and resolve escalated complex issues impacting IDM operations working proactively to...Full timeFlexible hours
- ...Job Title: Senior Application Support Engineer Job Location: Bengaluru About Syngene: Syngene () is an innovation-led contract... ...complex technical issues. Document and record issues and escalations in ServiceNow to help build and maintain a knowledge base related...Full timeContract workLocal areaRemote jobWorldwideShift workWeekend work
- ...looking for an experienced and driven Lead Product Support to manage and guide a team of support engineers, ensuring the timely and effective resolution of complex... ...product issues. In this role, you will act as the escalation point for unresolved technical problems and...Long term contract
- ...About the role As a Senior Application Support Engineer you will be a leading member of the team that shapes and owns Zeller’s commitment to... ...hands-on service delivery. Be a primary point of contact for escalated product issues from Zeller’s account and customer success...Remote jobLong term contractFull timeTemporary work
- ...We are seeking an IT Support Engineer to join our Co-Managed IT Support team in Gurugram India. The individual will be responsible for excellent... ...Support Microsoft 365 environments and cloud services Escalate complex incidents to Tier 2/3 support teams while maintaining...Full timeWork at office
- ...Job Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical... ...systems. Collaborate with cross-functional teams to manage escalations and ensure complex issues are resolved within SLA timelines....Full time
- ...40 countries. BETSOL team holds several engineering patents, is recognized with industry awards... ...IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing... ...resolves technical queries; identifies and escalates accordingly Meets expectations...Full timeWork at office
- IT Support Engineer Start Date Starts Immediately... ...identification and resolution of basic network and system incidents, escalating more complex issues to senior team members as needed. Collaborate...Work at officeImmediate start