Average salary: Rs5,494,361 /yearly
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- ...Okta Hiring -- Staff CCE (Software engineer & Customer support Tier3) || Bangalore (Hybrid) Job Duties and Responsibilities: Troubleshoot, debug... .... Understand customer use cases, work with support and escalation teams closely to be an effective liaison between...SuggestedHybrid work
- ...flexibility when it's needed. This model supports real-time problem-solving, stronger... ...Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive... ...Impact Continuously improving Support escalations to Engineering (process and quality) in...SuggestedFull timeWork at office
- ...including consulting, customer success, and support across Microsoft's portfolio of... ...Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support... ...regards to Technical Support and act as an escalation point for Support Engineers to remove...SuggestedOngoing contractLocal areaWorldwideShift work
- ...in more than 32 countries worldwide and supports some of the world's most innovative teams... ...or Master's degree in Computer Science, Engineering, or a related field. ~ Terraform... ...resolve complex technical issues. Lead escalations and ensure timely resolution of critical...SuggestedHybrid workRemote jobWorldwideFlexible hours
- ...About the Role As a Product Support Engineer, you will be the first line of technical engagement for customers using Exotel's cloud... ...with setup, configuration, debugging, and best practices. Escalate complex or platform-level problems to L2/L3 teams with...Suggested
- ...enabled vehicles to food ordering and customer support, our multilingual, omnichannel technology... ...The Opportunity The Product Support Engineer I role requires troubleshooting and... ...application using the tools available. Escalation to Higher Support Levels: Recognize when...SuggestedWorldwide
- ...Role Overview: As a key member of Jumio's support ecosystem, you will work closely with Customer Success, Engineering, Product, Sales, and Account Management teams to... ...expertise to troubleshoot integration issues, manage escalations, and ensure a seamless customer experience...Suggested
- ...systems. Simulate Customer Issues to find solutions and fixes to Escalated customer Issues /Enquiries Understanding the coverage/... ...) with 1-2 years of overall work experience in tech/product support. A very good understanding and experience in Product Support...Suggested
- ...where you can be anything, Be Infoblox.Escalation Enterprise TSE.We have an opportunity for... ...an Escalation Enterprise TSE to join our Support Operations team in Bangalore/Trivandrum,... ...on your work.Six Months :- Work with Engineering to resolve customer issues.- Handle outage...SuggestedRemote jobFlexible hoursShift workNight shift
- ...Solutions Group (PSG) is the face of technical support team, working shoulder-to- shoulder with... ...you will take ownership of complex and escalated issues, lead resolution efforts across... ..., EMC, NetApp). Collaborate with Engineering, Product, and Support teams to troubleshoot...SuggestedWork at office2 days week3 days week
- ...Description: We're looking for an experienced L3 Application Support Engineer to join our team. As an L3 engineer, you'll be responsible... ...software applications and integrations. Experience in handling escalations from L2 support teams, perform root cause analysis, and...SuggestedHybrid workWork at office
- ...are no-brainers to buy and easy to use. We are seeking a Support Engineering Manager to lead a team of talented support engineers in supporting... ..., coordination of resources across teams and acting as an escalation point for both internal and external customers. Successful...SuggestedWorldwide
- ...Server Administration • SQL (My SQL and SSMS), • Application Support, • Working experience on .Net based application support (IIS,... ...needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate. • Monitoring queues and assisting...Suggested
- ...Alight. Learn more at careers.alight.com Application Support Software Engineer will handle Tickets & Incidents raised by end-users of the... ...continuity. Provide timely updates and solutions to users, or escalate issues to engineering teams when necessary. Conduct...SuggestedLocal areaWorldwideShift work
- ...Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying... ..., wireless, and data center network environments. * Work on escalation tickets (L2/L3 level) and provide root cause analysis for recurring...SuggestedFull timeFlexible hoursShift work
- ...coordinate and communicate with our dealership clients regarding support issues and help keep the support team on track and in-line with... ...resolve system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability...Shift work
- ...Your Role: Strong experience in application support, incident management, and root cause analysis. Proficiency in troubleshooting... ...~ Experience using ticketing tools, prioritizing requests, and escalating critical issues as needed. ~ Able to perform advanced troubleshooting...Flexible hours
- ...the Q2 platform knowledge acquisition for the SDK Development and Support teams as a whole, and partner with Internal and External... ...team efficiencies in the Q2 developer program Regularly receive escalated cases from management, and must prioritize accordingly Route...Hybrid workRemote jobFlexible hours
- Your role Job Title: Application Support Engineer In the Compressor Technique Service (CTS) division a program named Stellar has the aim... ...in D365. Collaborate with internal teams and vendors to escalate and resolve complex issues. Work with project team to validate...Hybrid workStart todayRemote jobFlexible hours
- ...! Application form: JD: The L1 Application Support team is the first line of defense for all production-related... ...to resolve incidents, perform preliminary checks, and escalate issues to the Integration Engineering or Development teams when required. This role ensures...
- ...- OneUp Networks Location - Remote Role - Application Support Engineer Salary - upto 6 LPA Shift - 9.30 PM to 6.30 PM Qualifying... .... Coordinate with application vendors when needed for escalated issues. Client Support Serve as a primary technical contact...Remote jobFlexible hoursShift workNight shift
- ...-impact business solution. Position Overview The Engineer – Applications Support is a specialist role that requires deep understanding of... ...technical knowledge or access to code, this role will initially escalate the tickets to higher levels of support but is expected to...Shift work
- 3DX Application Support Engineer Experience - 4-8 Years Job location - Pune, Chennai & Bangalore Quick joiners are preferred - Provide... ...3DX apps. - Monitor platform performance and availability, escalating system-level incidents as needed. - Assist in user...Immediate start
- ...your success. Where you are encouraged and supported to do your very best and given the tools... ..., Service Desk, to join our Digital Engineering Solutions team. This individual will be... ...communication and post-incident review. Escalate unresolved or critical issues to Tier 3...Full time
- ...Responsibilities: Technical Issue Resolution: Provide application-level support by analyzing, diagnosing, and resolving technical issues in a... ...& Follow-Up: Coordinate with internal technical teams to escalate and resolve complex issues efficiently. Monitoring &...
- ...Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying... ..., and track team performance. - Act as the technical escalation point for complex UC / voice / video issues. - Provide mentorship...Full timeWork at office
- ...Job Title: L2 Application Support Engineer Experience: 2-5 years Location: Mumbai (Ghansoli) Work Mode: Hybrid No of Openings - 10... ...incident summary reports and daily operational dashboards. • Escalate high-severity incidents to L3/Platform Engineering as per SLA....Hybrid work
- ...Position Overview: The Senior Application Support Engineer is responsible for supporting the D365 application users. The position focuses... ...Operations and Customer Engagement modules. Record, resolve, and escalate support issues as necessary. Perform detailed Root Cause...
- Production Support Engineer Position Summary The Production Support Engineer is responsible for first-line incident response, initial... ...frontline support, identifying issues, documenting symptoms, and escalating to Tier 2/3 teams as needed. This will report to the Manager,...WorldwideShift work
- ...About the Role We are seeking two experienced Production Support Engineers to join our operations team. These critical positions will be... ...applications Implement workarounds and fixes for production issues Escalate complex issues to development teams or senior engineers when...Full timeImmediate startShift work
