Average salary: Rs758,249 /yearly

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  • Lead Escalation Manager

     ...that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Escalation Manager Job Description As an Escalation Manager (EM) in the UKG Customer Support organization, working directly with a customer, or... 
    Suggested
    Flexible hours
    Pune
    2 days ago

  • Senior Escalations Manager, Customer Operations

     ...technology can do in this region, and we're looking for a Senior Manager, Customer Operations who can help us move even faster....  ...directly owning the strategic resolution and prevention of critical escalations. This role is fully accountable for achieving operational excellence... 
    Suggested
    Immediate start
    Shift work
    Gurgaon
    1 day ago

  • Escalations and Incidents Operations Manager, Amazon Leo Enterprise Customer Support

     ...other organizations operating in places without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead our escalations and incident management team. This role combines technical leadership with operational excellence to ensure seamless... 
    Suggested
    Shift work
    Rotating shift
    Secunderabad
    26 days ago

  • Hiring_General Manager_Reputed Fitness

     ...ensuring premium service standards and smooth workflow. Lead and manage cross-functional teams to achieve operational, sales, and...  ...different departments to ensure seamless service delivery. Handle escalations and ensure high levels of customer satisfaction. Train,... 
    Suggested
    Gurgaon
    10 days ago

  • Manager (1 year relevant experience required)

     ...Responsibilities Oversee the day-to-day operations of the Incident Management Team Act as a senior agent who will drive customer...  ...IM staff Be the point of contact when it comes to technical escalations Record and track team SLAs and workflows Provide support... 
    Suggested
    Bangalore
    a month ago

  • Escalation manager

     ...Job Description As an Escalation Manager, you will manage and drive customer support and services engineering teams delivering Care Software Services. You will be responsible for team capability, resource planning, and people development, while ensuring effective delivery... 
    Suggested
    Hybrid work
    Flexible hours
    India
    14 days ago

  • Escalation Manager

     ...Q1 Technologies is currently hiring for below role: Job Title: Escalation Manager Location: Noida Shift: US Job Summary: As an Escalation Manager, you will be responsible for ensuring that any customer issues or concerns are addressed promptly and effectively... 
    Suggested
    Shift work
    Noida
    2 days ago

  • Escalation Manager

     ...accelerate growth, and unleash human potential. We are seeking an Escalation Engineer to serve as a strategic interface between Support,...  ...Process Automation (APA), AI, and ITIL or similar service management frameworks You Excel In These Key Competencies Exhibit... 
    Suggested
    Worldwide
    Vadodara
    11 days ago

  • Escalation Manager

     ...more details, visit our website at urbanroof.in. Role Description This is a full-time on-site role based in Pune for an Escalation Manager. The Escalation Manager will oversee escalated cases, ensuring timely and effective resolution of customer concerns.... 
    Suggested
    Full time
    Pune
    1 day ago

  • Global Escalation Manager

     ...backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and...  ...and organizational roadmaps. Communicates project status and escalates issues to direct managers, program managers, and internal and... 
    Suggested
    Long term contract
    Hybrid work
    Work at office
    Local area
    2 days week
    Chennai
    1 day ago

  • Escalations Manager I

     ...make an impact as we build for the long term. About the role: Samsara Technologies India Private Limited is looking for an Escalation Manager I. Samsara is looking for an experienced Escalation Manager to join our Global Technical Support organization to provide... 
    Suggested
    Long term contract
    Full time
    Hybrid work
    Relocation package
    Remote job
    US shift
    Flexible hours
    Shift work
    India
    1 day ago

  • Escalation Manager

     ...Job Title: Escalation Manager Location: Bangalore, Hybrid Description: Saviynt is a leading cloud-based Identity Governance and Administration (IGA/IAM) solutions provider. We are seeking a highly experienced Manager of Global Escalations that will interface... 
    Suggested
    Hybrid work
    Worldwide
    Shift work
    Bangalore
    2 days ago

  • Estates Manager (Project Management)

     ...Luxury Home Development – Design, construction, furnishing, and management of sophisticated holiday homes that seamlessly blend heritage,...  ...fragmented supply chains. Proactively mitigate risks, cost escalations, and delays without compromising delivery. Stakeholder Management... 
    Suggested
    Contract work
    For contractors
    Mumbai
    1 day ago

  • Assistant General Manager - HR Operations

     ...Description Exp: 10 years to 14 years HR Operations & Compliance Manage and streamline day-to-day HR operations to ensure accuracy and...  ...Act as a trusted partner for employees and managers, addressing escalations and driving service excellence People Leadership Lead... 
    Suggested
    Gurgaon
    2 days ago

  • Mamaearth - Assistant Manager - Warehouse Operations

    The Assistant Manager Warehouse Operations will oversee and manage day-to-day warehouse activities to ensure smooth operations, efficient...  ..., inventory accuracy, and order fulfillment. Handle escalations, resolve operational issues, and maintain smooth workflow. Liaise... 
    Suggested
    Delhi
    1 day ago

  • Head of Maintenance Management

     ...Department - Operations Position -   Repairs & Maintenance (R&M) Manager Location - Coorg Company Website - raho.co.in About...  ...summaries including: Issues resolved, pending, and escalated. Costs incurred (labor + material). Vendor performance ratings... 
    For contractors
    Local area
    Bangalore
    3 days ago

  • Head of Maintenance Management

     ...considers non-verbal cues from individuals and groups. Performance Management: Knowledge of successful performance management techniques;...  ...steps that can be incorporated into a personal work plan. Escalates concerns over competing or conflicting priorities. Monitors... 
    For contractors
    Aurangabad
    2 days ago

  • Assistant Manager - Warehouse Operations

    APM Terminals Assistant Manager – Warehouse Operations Location : Narsapura, (Kolar) - Karnataka Industry : Logistics & Supply...  .... Ensure client KPIs and SLAs are met, and address any escalations or service issues promptly. Support onboarding of new clients... 
    Full time
    Shift work
    Bangalore
    3 days ago

  • Assistant Manager - Human Resource

     ...joining documents are completed and submitted to HO. Performance Management System (PMS) Assist in execution of PMS activities such as...  ...employees with basic payroll, leave, and HR policy queries and escalate unresolved cases to the Regional HR Head. Conduct fun... 
    Full time
    Gurgaon
    1 day ago

  • Recruitment and HR Operations Manager

     ...can balance operational discipline with recruitment performance management. Key Responsibilities Own end-to-end daily office...  ...leadership. What Success Looks Like Office operations run without escalations or delays. Recruitment engine delivers minimum 5 new hires... 
    Full time
    Work at office
    Secunderabad
    3 days ago

  • OPERATIONS MANAGER - RECRUITMENT AGENCY

     ...a highly organized and detail-oriented Recruitment Operations Manager to lead and optimize our recruitment processes. This role will...  ...background checks for all new hires. Address discrepancies and escalate issues as needed to HR and legal teams. Requirements: Strong... 
    Local area
    Secunderabad
    a month ago

  • Senior Support Co-ordinator

     ...Service & Support (CSS) organization we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. This opportunity will allow you to accelerate... 
    Ongoing contract
    Work at office
    Local area
    Worldwide
    India
    8 days ago

  • Incident & Escalation Manager, Splunk (ITSM)

     ...critical issues. You will join a distributed team responsible for managing high-priority incidents from initial triage through to after-...  ...effective listening and communication. Recognize when escalation is needed to involve appropriate partners to drive optimal resolution... 
    Worldwide
    Flexible hours
    Shift work
    Early shift
    Secunderabad
    14 days ago

  • Support Team Leader - Client Services

     ...while balancing Client policy and interests through exception management. Communicating effectively case status and roadblocks to stakeholders...  ...business. Identifying reoccurring or emerging issues and escalating to the appropriate channels For technical issues, engagement... 
    Gurgaon
    a month ago

  • Assistant General Manager.

     ...Exp: 10 years to 14 years 1. HR Operations & Compliance - Manage and streamline day-to-day HR operations to ensure accuracy and efficiency...  ...Act as a trusted partner for employees and managers, addressing escalations and driving service excellence 6. People Leadership - Lead... 
    Gurgaon
    2 days ago

  • General Project Manager

     ...property operations Role Summary We are hiring a General Manager – Technical Services & Facilities to take full ownership of...  ...Ensure team members are aware of their KRAs , timelines, and escalation paths — and deliver against them consistently Maintain team... 
    Ongoing contract
    Full time
    For contractors
    Shift work
    Day shift
    Delhi
    2 days ago

  • Assistant Warehouse Manager

     ...metrics (e.g., turnaround time, accuracy, damage rates) and escalate issues where needed.  Assist in resolving warehouse-related...  ...industry.  Experience working with 3PL providers and warehouse management systems (WMS).  Strong problem-solving, Excellent... 
    Gurgaon
    1 day ago

  • Assistant General Manager

     ...Assistant General Manager (India - SkySun) Location: Mohali (On-site) Type: Full-time (Night Shift- 9PM to 6 AM) Function: Night...  ...actionable tasks with owners, deadlines, and status updates ~ Escalate blockers ~24 hours with a clear plan, risks, and proposed options... 
    Full time
    Work at office
    Shift work
    Night shift
    Day shift
    Safipur
    1 day ago

  • Assistant Warehouse Manager

     ...Key Responsibilities 1. Daily FC Operations Management Oversee end-to-end BAU fulfillment activities executed by Delhivery’s on-ground...  ...deployment, productivity, and adherence to operational SOPs. Escalate service gaps and ensure timely corrective actions from the 3PL... 
    Bangalore
    3 days ago

  • MNC hiring operations manager / team leader For International BPO

     ...Oversee end-to-end operations for the UK Telecom process. Manage team performance, ensuring all KPIs, SLAs, and quality standards...  ...guide operations teams to achieve process excellence. Handle escalations, ensure timely resolution, and maintain high customer satisfaction... 
    Kolkatta
    25 days ago