Average salary: Rs450,000 /yearly
More statsSearch Results: 80 vacancies
...of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Do
# Support process by managing transactions as per required quality standards
# Fielding all incoming...
...Budgeting
Commercial Acumen
Strategic Planning
Go-To-Market Strategy
Business Process Improvement
Technical Reporting
Escalation Management
Decision Making
Growth Mindset
Forecasting, Planning & Budgeting
Inclusive Leadership
Our leadership...
...expectations.
Communicate expectations to employees and provide timely updates.
Provide subject matter expertise in handling escalated customer calls as needed.
Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for...
...conflicts, manage crises, and smooth out misunderstandings.
Employ excellent problem-solving skills to mitigate issues before they escalate.
Maintain professionalism and poise under pressure, demonstrating a commitment to client satisfaction.
Client Engagement and...
...processes
• Project Management
• Meet Contractual compliances as per SOW/ MSA
• Exception & discrepancy handling
• SPOC of escalation for Vendors and stakeholders
• Internal follow-up with business contacts and approvers
• Ensuring SLAs are Met
• Preparation of...
...requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees;...
...and business partners to configure and improve core platform capabilities in accordance with ITIL best practice
• Be the point of escalation for all technical challenges related to the platform
• Interface with 3rd party supplier at a senior technical level to resolve issues...
...while planning sales for the month and beyond.
• Play an active role in resolving any customer service-related matters, conflicts and escalate any issues to immediate manager for timely resolution
• Drive sales automation programs and data analysis using latest IT tools for...
...point of contact for day-to-day client relations for assigned engagements and demonstrate professional discretion by appropriately escalating complex tax and client relationship matters to senior management and subject matter professionals, coordinating efforts and insuring...
...service issues under supervision by addressing root causes in terms of either processes or behavioural changes.
# Provides first-level escalation for any high-risk customer issues (technological, financial, legal, brand, reputational) raised by the team.
# Impacts quality,...
...employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Partners with Loss Prevention to conduct employee...
Rs 1.8 lakh p.a.
...strong customer satisfaction.
Working with various internal teams to ensure prompt and accurate order processing and delivery.
Escalating customer feedback as required.
Developing and managing a portfolio of Key Accounts.
Achieving monthly sales targets by...
..., analysis, recommendation and implementation whilst ensuring a base level of technical specialism proficiency.
# Supports issue escalations, identifies project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
# Supports...
...requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees;...
Marriott International
Kolkatta
2 days ago
...· Maintain balance sheet integrity of account reconciliations and ensure all unreconciled items are resolved in a timely manner and escalated as necessary
· Provide financial reporting and analysis including, budget/forecasting, working capital, Group reporting, supplementary...
...stakeholders, including project team members, sponsors, and senior management- Managing and resolving project issues and risks, and escalating as necessary- Ensuring that all project deliverables are completed on time, within scope, and to the required quality standards- Continuously...
...and external relationships. You’ll also identify potential business opportunities for Ernst & Young within existing engagements and escalate these as appropriate. Similarly, you’ll anticipate and identify risks within engagements and share any issues with senior members of...
...Remedy AR system workflow development as per the provided design and debugging of the workflows.- Experience on Active Links, Filters, Escalations, Web Services, All Form Objects creation and debugging.- Experience on advanced AR configurations such as Server Group, DSO, Load...
...technical discussions or review. (4) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.- Guidewire Datahub, Integration with Guidewire suite of applications and Conversion ETL tools - SQL competence (query performance...
...Responsibilities & Key Deliverables
Regular interaction with customer and understand support require at customer end, escalate the same to Area business manager / Zonal Service Manager for further resolving toTrack sheet / better connect.Log book collection - MTBL and compettion...
