Average salary: Rs778,679 /yearly

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  •  ...project implementation. Currently, we are bidding for Metro projects across India. The position of Chief resident Engineer - Lifts & Escalators is the key position in these BIDs Missions/Main Duties Specification Governance: Vetting technical standards for "Public... 
    Suggested
    Full time
    Local area
    New Delhi
    8 hours ago
  •  ...Description Role Overview & Scope: As a Risk Manager III within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q) team, this position serves as an individual contributor managing high severity executive escalations (EE) across Amazon. They have knowledge... 
    Suggested

    Amazon Music

    India
    3 days ago
  •  ...by providing 24/7 services including alarm monitoring and response, incident triage, and crisis management. Amazon is hiring an Escalation Specialist at GSOC- India office. The Escalation Specialist will work directly with customers, law enforcement, delivery associates,... 
    Suggested
    Work at office
    Worldwide
    Flexible hours
    Shift work
    Night shift

    Amazon Music

    India
    5 days ago
  •  ...customer-centric culture that fosters success, adoption, and continuous growth. Responsibilities We're looking for an experienced Escalation Engineer to join our Global Customer Support team. Reporting to the Escalation Manager, you'll be responsible for: Engaging with... 
    Suggested
    Long term contract
    Full time
    Work at office
    Local area

    Zscaler

    Nagar
    2 days ago
  • Rs 3 - 15 lakhs p.a.

     ...solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career. The Escalation Manager position is a strategic, high-visibility role that provides the highest level of escalation for customer issues that are... 
    Suggested
    Full time
    Casual work
    Work at office

    Palo Alto Networks

    Bangalore
    a month ago
  •  ...Account Managers to oversee high-priority customer situations across our U.S.-based solar operations. This role acts as the structured escalation authority supporting Scheduling, NTP, Inspections, and Project Management teams. The Key Account Manager is responsible for... 
    Suggested

    Lytegen

    Nagar
    2 days ago
  •  ...Description We are looking for an experienced Risk Manager to help scale our Compliance and Safety Escalation Program. In this role you will build out frameworks, mechanisms, standards and metrics for a team of escalation specialists working to improve our compliance and... 
    Suggested
    Long term contract

    Amazon Alliance

    Bangalore
    4 days ago
  • Rs 2.5 - 8 lakhs p.a.

     .... Complete resolution to be given to the customer at the first instance thereby minimising repeat interactions and to avoid any escalations. To capture complete customer information in the system. To adhere quality parameters as prescribed towards customer resolution... 
    Suggested
    Permanent employment
    Full time

    HDFC

    Chennai
    12 days ago
  •  ...project implementation. Currently, we are bidding for Metro Rail projects across India. The position of Chief Illumination, Lift & Escalator Expert is the key position in these BIDs. Missions/Main Duties Lead the design review and technical evaluation of... 
    Suggested
    For contractors
    Local area
    Pune
    17 days ago
  •  ...Role: Escalation Manager Location Chennai(Perungalathur- WFO only ) Scope of Work # Attention on Top 200 customers. Review the cases from Top200 customers and ensure that backlog management guidelines are being adhered on these cases # Monitor Escalation prediction... 
    Suggested

    Movate

    Chennai
    3 days ago
  •  ...products that are illegal, illegally marketed, unsafe, or otherwise prohibited by Amazon policies. In this role, you will be part of our escalation team, solving cross-functional high-visibility issues impacting our customers and business. You will coordinate across multiple... 
    Suggested
    Immediate start

    Amazon Alliance

    Bangalore
    4 days ago
  •  ...AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our... 
    Suggested
    Long term contract
    Hybrid work
    Work at office
    Local area

    Zscaler

    Bangalore
    2 days ago
  •  ...Job Summary We are looking for a proactive and detail-oriented Escalation Manager to manage and resolve high-priority customer issues within our SaaS environment. The ideal candidate will act as a bridge between customers, technical teams, and support functions to ensure timely... 
    Suggested
    Remote job
    Working Monday to Friday
    US shift
    Flexible hours

    ADIT

    India
    2 days ago
  •  ...possible for guests to connect with communities in a more authentic way. The Community You Will Join As a member of Airbnb's Escalations team, you will own the resolution of high-stakes issues raised directly to the CEO and Executive Team, delivering 'unreasonable hospitality... 
    Suggested
    Hybrid work
    Flexible hours

    Airbnb

    Gurgaon
    6 days ago
  •  ...commitment to empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for a Senior Systems Escalation Engineer , who specializes in Microsoft technologies, Azure cloud services, and enterprise migrations. This role involves designing... 
    Suggested
    Hybrid work
    Worldwide

    ECI

    Bangalore
    4 days ago
  •  ...Description We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation... 
    Local area
    Remote job

    Amazon Music

    India
    5 days ago
  •  ...customers receive clear, timely, and accurate communication throughout the lifecycle of their issues. You will also help lead structured escalation workflows for high-risk or high-visibility situations by assessing business impact, aligning the right resources, maintaining... 
    Full time
    Work at office
    Flexible hours
    Shift work

    Fivetran

    Itanagar
    4 days ago
  •  ...empowering our employees around the world . The Opportunity: ECI has an exciting opportunity for an experienced, Senior Network Escalation Engineer to join our team . The Senior Network Escalation Engineer will be part of the Managed Services team that provides 24x7... 
    Work at office
    Immediate start
    Remote job
    Worldwide
    Night shift
    Rotating shift
    Day shift

    ECI

    Bangalore
    4 days ago
  •  ...nutrition, immunity, brain health, bone health with access to expert doctors and nutritionists. Role Summary A Customer Service Escalation Manager is a high-level specialist responsible for resolving the most complex, high-priority, and and at-risk customer issues that... 
    Full time

    Mosaic Wellness

    Mumbai
    12 days ago
  •  ...specializing in VDI and DaaS across cloud environments. Job Overview This role focuses on leading VDI projects, handling L4 escalations, and managing large-scale Omnissa Horizon environments. You will work closely with global stakeholders to ensure high availability,... 
    Full time
    Remote job
    Shift work

    mogi i/o : ott/podcast/short video apps for you

    India
    2 days ago
  •  ...help you succeed in this role: . High level of drive, initiative, and self-motivation . 1+ years' experience in social media escalations management . Exceptional multi-tasking skills . Strong problem-solving skills Educational Qualification: Any Graduate.... 

    One 97

    Noida
    4 days ago
  • Rs 2 - 5 lakhs p.a.

     ...Position Summary: Join our dynamic Revenue Cycle Case and Escalation Management (RCCEM) team, where you will play a pivotal role in tackling our most complex and sensitive client issues. As the final escalation point, our team is dedicated to researching and resolving challenges... 

    Athenahealth Technology Private Limited

    Chennai
    a month ago
  •  ...RO:Service Recovery - Team Member - Escalation desk About the Role We are looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines. The job entails attending customer complaints received from... 

    Axis Bank

    Mumbai
    3 days ago
  •  ...across the globe, we service some of the worlds' most successful Fortune 500 and Fortune 1000 companies. We are seeking a Customer Escalation Coordinator who serves as the Incident Response Customer Advocate within the Customer Success organization. This role is pivotal... 
    Contract work
    Remote job

    innovatia technical services inc.

    Bangalore
    11 days ago
  • Rs 2 - 5.5 lakhs p.a.

     ...identify key pain points • Own and manage Orange and Red alert cases from the CX dashboard with quick follow-ups and timely closures • De-escalate irate customers with empathy and turn challenging conversations into positive experiences • Engage with dissatisfied users to... 

    Enlight Now Healthcare Pvt Ltd

    Bangalore
    28 days ago
  •  ...a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Social Media Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective... 
    Full time
    Part time
    Fixed term contract

    Prudential plc

    Mumbai
    more than 2 months ago
  • Rs 3 - 5 lakhs p.a.

     ...The Associate Escalation Resolution Manager (ERM) plays a key role in proactively ensuring the de-escalation and ongoing satisfaction of Adobe's enterprise customers by leading the most critical customer engagements. Our main task is the implementation and ongoing execution... 
    Immediate start

    Adobe

    Noida
    5 days ago
  •  ...Job Requirements About the Role As a Regulatory Escalation Officer in the Grievance Redressal team at IDFC First Bank, you will be responsible for resolving escalated customer complaints received from regulatory bodies, senior management, and internal departments. This... 

    IDFC FIRST Bank

    Mumbai
    a month ago
  •  ...bridge between manual operations and high-tech automation. You are the custodian of our 'Error-Free' vision. You will also lead the Escalation Management Desk , turning every crisis into a systemic process improvement. Key Responsibilities: 1. Process Re-... 
    Full time
    Shift work

    Emeritus

    India
    2 days ago
  •  ...bring them to the mainstream economy with the help of Role Overview As a Social Media Customer Service Associate specializing in escalations, you'll be the frontline liaison for customer concerns across social media channels. Your goal is to handle complaints, resolve... 

    One 97

    Noida
    4 days ago