Average salary: Rs792,300 /yearly
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- ...organizations operating in places without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead our escalations and incident management team. This role combines technical leadership with operational excellence to ensure seamless handling of...SuggestedFull timeShift workRotating shift
- ...shifts to support our global operations. Make a real impact &##128640; At Laundryheap, every conversation matters. As part of our Escalations team, you’ll be the voice that turns challenging situations into positive customer experiences. You’ll play a key role in solving...SuggestedFull timeWork at officeImmediate startWorldwideFlexible hoursShift workNight shiftRotating shift
- ...revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at . Position: Lead Analyst-Escalation Manager Experience: 5-10 years Category: Software Development/ Engineering Shift Timing: Rotational Shift (willing to work...SuggestedLong term contractFull timeLocal areaShift workNight shiftWeekend work
- ...As a RCES-Escalations Program Manager II in the SPTO-RCES Escalations team you will be driving complex high-impact projects focused on enhancing Seller Experience and reducing executive escalations in the Registrations and Verification this role you will: Responsibilities...SuggestedFull timeImmediate start
- ...through well-known brands like Citrix NetScaler and TIBCO Spotfire. About This Team: Support Engineering Team also known as the escalation team is the highest level technical support team assisting customers to provide timely solutions for their environments and the...SuggestedLocal area
- ...Team & Role Our Account Escalation Analysts (AEA) team is the pinnacle of Global Technical Support and has engineers who are collectively responsible for providing technical leadership and direction to some of the most complex and demanding customer escalations in ServiceNow...SuggestedFull timeWork at officeRemote jobFlexible hours
- ...Description Position Sustaining Engineering Customer Escalation Manager (India) who will be responsible for situation management of highly Escalated/Executive RDBMS/Exadata issues across the critical India/EMEA Timezone within the Global Database Product Development Team...SuggestedFull time
- ...working with XenServer or similar virtualization platforms (e.g., VMware, Hyper-V). ~ Proven track record of handling high-priority escalations and providing expert-level troubleshooting support. ~ Strong experience working in customer-facing roles and managing complex...SuggestedLocal area
- ...Job Summary As a Senior Staff Escalation Engineer you will serve as a key technical expert on a highly visible and growing team. This senior-level position requires a blend of deep technical expertise in network security and exceptional customer management skills. You will...SuggestedFull timeRemote job
- ...apps from code to runtime. (More information about Cortex Cloud can be found Here) Your Impact Continuously improving Support escalations to Engineering (process and quality) in a fast paced environment in a large scale Enablement of the TAC teams - Assist with both...SuggestedFull timeRemote job
- ...Automation Anywhere helps organizations worldwide boost productivity accelerate growth and unleash human potential. We are seeking an Escalation Engineer to serve as a strategic interface between Support Engineering Product and other internal teams. You will be instrumental...SuggestedFull timeWorldwide
- ...invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for an experienced Escalation Engineer to join our Customer Success team. This is a hybrid role based in Bangalore you will report to the Escalation Manager. Our...SuggestedLong term contractFull timeHybrid workWork at officeLocal area
- ...Expertise (SME) to internal and external customers. Job Responsibilities: Case Management & Incident Response: Own and drive escalated support issues. Work on critical incident response tasks as required. Work on general support tickets as required. Take...SuggestedFull timeWork at office
- ...DESCRIPTION We are seeking an experienced professional to join Registration and Compliance Executive Escalations Support Team. Manager, Risk Managers (RMM) will lead team which will be responsible for close looping the Executive Escalations (EEs) for Director + stakeholders...SuggestedFull timeImmediate start
- ...visible senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The Sr Staff Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet...SuggestedFull timeRemote job
- ...knowledge of AWS / Azure / ESXi. If this sounds like you, we’d love to speak to you right away. Position Overview : The Senior Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political...Local area
- ...DESCRIPTION Role Overview: This position leads a specialized team within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q), handling critical VP, SVP, and CEO-level Executive Escalations (EE) for Amazon's Fraud and Abuse Prevention (FnAP), Community Risk...Full time
- ...DESCRIPTION We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation...Full timeLocal areaRemote jobShift work
- ...DESCRIPTION Role Overview & Scope: As a Risk Manager III within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q) team, this position serves as an individual contributor managing high severity executive escalations (EE) across Amazon. They have knowledge...Full timeLocal area
- ...Location: MumbaiMaharashtraIndia Job ID: 85228 We Elevate... Quality of urban life Our elevators escalators and moving walks safely transport more than twobillion of us up and down buildings and across transportation hubs every part of the Schindler team youll discover...Full timeLocal area
- ...collaborative, and trust-based work environment. This role involves coaching, performance monitoring, managing schedules, handling escalations, and driving continuous improvement initiatives to ensure exceptional customer service and team productivity. Key Responsibilities...
- ...About the role: Samsara Technologies India Private Limited is looking for an Escalation Manager I. Samsara is looking for an experienced Escalation Manager to join our Global Technical Support organization to provide individualized support with an elevated level of care...Long term contractFull timeRelocation packageRemote jobUS shiftShift work
- ...and resolve high-severity customer incidents- Provide technical direction and solutions to meet First Day Resolution (FDR) targets- Escalate unresolved issues to the Product Engineering Group and ensure timely delivery of customer-ready solutions- Track and improve key support...
- It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India’s valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence...
- DESCRIPTION Taking care of overall Facility (Engineering and Controls) & Admin activities. . Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems. . Experience identifying, maintaining, troubleshooting, at...Full timeShift work
- Taking care of overall Facility (Engineering and Controls) & Admin activities. . Industrial electrical hands-on experience and troubleshooting including 480V 3-phase 110 VAC and 24VDC systems. . Experience identifying maintaining troubleshooting at field level I/Os and...Full timeShift work
- ...and provide feedback to other team members; may provide feedback to leadership on technical abilities of team Research complex escalations for production issues or software issues to ensure the stability of the application Complete complex peer code reviews for test...Full timeWork at officeLocal areaWork from homeFlexible hours
- ...development plans. Foster a culture of quality accountability continuous improvement and customer focus. Act as final technical escalation point for complex systemic and customer-impacting issues. Own T4 maintenance responsibility for the cloud platform within the...Full timeWork at office3 days week
- ...cloud revenue growth. Adoption & Consumption: Support Customer Success Management (CSM) communities secure references and manage escalations. Collaborate with CS and CS&D adoption teams to ensure successful delivery of SCM solutions and services monitoring outcomes and...Permanent employmentFull timeContract workHybrid workWorldwideFlexible hours
- .... - Collaborate with SOC teams to enhance detection and response capabilities. - Incident Response & Risk Mitigation - Act as escalation point for critical vulnerabilities and threat incidents. - Support forensic investigations and root cause analysis of security breaches...Full timeLocal area