Average salary: Rs771,695 /yearly
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- ...Core Insurance SME (Process Advisory, System Optimization, Escalation Support) Muller's Solutions is seeking a Core Insurance Subject Matter Expert (SME) to drive process advisory, system optimization, and escalation support within the insurance domain. The ideal candidate...Suggested
- ...TO INFOPARK VIA KAKKANAD OF KOCHI METRO RAIL PROJECT. We are seeking applications for the role K3 - Senior Engineer (Lift and Escalator) in Kochi Metro Project. Missions/Main Duties Review & supplement the detailed project report/concept report and all design...Suggested
- ...challenges, and our goal is to ensure that every merchant interaction ends with a positive experience. About the Role Handle merchant escalations and resolve them on a high-priority basis. Proactively assist merchants to ensure timely and effective resolution of issues....SuggestedShift work
- ...age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Escalation Engineer - DLP to join our team. This is a hybrid capacity based in Bangalore role, reporting to the Senior Manager, Product Support...SuggestedLong term contractFull timeHybrid workWork at officeLocal area
- ...make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore/Mohali, reporting to the Senior Manager, Product Support within...SuggestedLong term contractHybrid workWork at officeLocal area
- ...industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability...SuggestedLong term contractFull timeWork at officeFlexible hours
- ...project implementation. Currently, we are bidding for Metro projects across India. The position of Chief resident Engineer - Lifts & Escalators is the key position in these BIDs Missions/Main Duties Specification Governance: Vetting technical standards for "Public...SuggestedFull timeLocal area
- ...SaaS-scale security systems that help customers detect, investigate, and remediate email-based threats. As a Software Engineer II (Escalation Engineer), you will serve as a key engineering owner for customer escalations, production reliability, and operational excellence....SuggestedLong term contractLocal areaWorldwide
- ...make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Escalation Engineer to join our team. This is a Hybrid (Mohali) role, reporting to the Escalation Manager in the Customer Success department....SuggestedLong term contractFull timeHybrid workWork at officeLocal area
- ...solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Support Escalations Specialist, you will be an early member of our internal high-stakes response team. Internal Escalations are a critical component of...SuggestedVisa sponsorshipWork at officeLocal areaWorking Monday to FridayWeekend work
- ...challenges at scale, and helping to create safer, more civil shared experiences for everyone. As our Senior Manager of Moderation Escalations, you aren't just managing a localized queue—you are the architect of our escalation response and insights generation systems....SuggestedVisa sponsorshipWork at officeLocal areaWorking Monday to FridayWeekend work
- ...offer a differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Regulatory Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and...SuggestedFull timePart timeFixed term contract
- ...impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Global Escalations Engineer to join our team. This is a Hybrid role, reporting to the Director, Global Escalations in the GCS department. The Global...SuggestedLong term contractFull timeHybrid workWork at officeLocal area
- ..., and our goal is to ensure that every merchant interaction ends with a positive experience. About the Role Handle merchant escalations and resolve them on a high-priority basis. Proactively assist merchants to ensure timely and effective resolution of issues....SuggestedShift work
- ...key KPIs (CSAT, FCR, Quality, Agent Resolution, Touch Ratio, Productivity). Handle supervisor-level calls and effectively resolve escalated customer complaints. Recognize and celebrate achievements to maintain motivation and engagement. Collaborate with WFM and...Suggested
- ...industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As the Escalation Manager, Weekend Global Coverage, you will serve as the crucial command lead safeguarding customer trust during high-stakes,...Full timeWork at officeImmediate startFlexible hoursShift workWeekend work
- ...position requires candidates to be based in Pune, with 3-4 days of in-office collaboration per week. Job Description The Escalation Manager is a specialized individual contributor role within the Global Support organization, responsible for owning and managing...Full timeHybrid workWork at officeLocal areaFlexible hoursShift workRotating shiftWeekend work
- ...intellectual curiosity, strong work ethic and accountability? Is this you? Serve as the primary point of contact for operations-related escalations raised by Sales and Customer Success teams. Own the end-to-end resolution process, ensuring timely updates and clear...Full timeWorldwide
- Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection...Shift workNight shift
- ...support services. . Monitor and maintain service levels in accordance with agreed SLAs and KPIs. . Ensure timely resolution and escalation of incidents and service requests. . Drive adherence to ITIL based service management processes. Team Leadership & Management...Permanent employmentFull timeContract workNo agencyShift work
- ...Collaborate with Engineering, Security, Product, and Customer teams to deliver resilient solutions.- Serve as a technical leader and escalation point for critical production and customer issues.- Champion a culture of Customer Focus, Automation First, AI-Driven Operations,...
- ...content migration, validation, testing, and deployment.- Manage project risks, issues, dependencies, change requests, and technical escalations.- Work closely with business stakeholders, functional teams, developers, and infrastructure teams.- Design and oversee integrations...
- ...troubleshooting activities and customer communications.- Take ownership of assigned tickets and drive issues through to resolution or appropriate escalation.- Support day to day operations of AVD platforms, including session host maintenance, image updates, profile management and user...Hybrid workShift workRotating shift
- ...metrics, product quality, reliability, risks, dependencies, capacity, and technical debt; make clear tradeoffs and proactively resolve or escalate issues that threaten business outcomes.- Continuously improve platform architecture, technical health, and integration patterns while...Long term contractFull timeShift work
- ...cloud and must have played FIN lead role.- Excellent communication skills, to be able to discuss Functional issues/solutions, in highly escalated situations with Oracle support and customer.- Must have good understanding of Cloud tools such as FSM, rapid implementation...
- ...campaign execution. Assist in managing campaigns in the open queue and provide backup support when needed. Prepare reports and escalate issues in collaboration with Senior Developers and Team Lead. Maintain and update process documentation to support continuous improvement...Hybrid workFlexible hours
- ...manufacturing and regulated digital environments Oversee the external 24/7 Security Operations Centre, including service quality, escalation handling, provider performance and continuous improvement Review security logs, alerts and incidents to support timely triage,...
- ...ensuring that the final digital solution addresses core pain points in the customer journey.Good-to-have Skills : - Familiarity with Conversational AI, ideally with direct experience working on bots and agent escalation scenarios.Total Experience : 10-15 years (ref:hirist.tech)
- ...actionable insights that drive organizational culture.- Provide advanced technical support through the Workday Help framework, resolving escalated system issues to minimize downtime and enhance the end-user experience.- Conduct thorough unit and integration testing to validate...Remote job
- ...reuse across integrations.- Mentor and provide technical guidance to junior and mid-level integration engineers.- Serve as a technical escalation point for complex integration and EDI issues.- Collaborate with cross-functional stakeholders (business, QA, and engineering teams)...Full time