Average salary: Rs774,872 /yearly

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  •  ...position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Incident & Escalation Lead – Enterprise Customers based in India. We are looking for an experienced Incident & Escalation Lead to manage complex customer... 
    Suggested

    Jobgether

    work from home
    8 days ago
  •  ...resolution. Collaborate via MS Teams and chat to enable seamless, real-time communication across teams. Monitor live operations and escalate deviations or incidents to the relevant stakeholders. Maintain discipline, flexibility, and teamwork while managing multiple... 
    Suggested
    Full time
    Contract work
    Flexible hours
    Shift work

    Flix

    Bangalore
    4 days ago
  •  ...knowledge to empower moderation scale across the Roblox platform. This is a critical team for our users, developers, and creators! The Escalation Specialist role will focus on three key areas: improving the service Roblox provides for the internal safety escalations from our... 
    Suggested
    Visa sponsorship
    Work at office
    Local area
    Working Monday to Friday
    Weekend work

    Roblox

    Gurgaon
    11 hours ago
  •  ...industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As an Escalation Engineer on our FlashBlade team, you will serve as the premier technical authority driving customer trust and operational stability... 
    Suggested
    Long term contract
    Full time
    Work at office
    Flexible hours

    Everpure

    Bangalore
    more than 2 months ago
  •  ...make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role   We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our... 
    Suggested
    Long term contract
    Full time
    Hybrid work
    Work at office
    Local area

    Zscaler

    Bangalore
    17 days ago
  •  ...solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Support Escalations Specialist, you will be an early member of our internal high-stakes response team. Internal Escalations are a critical component of... 
    Suggested
    Visa sponsorship
    Work at office
    Local area
    Working Monday to Friday
    Weekend work

    Roblox

    Gurgaon
    11 hours ago
  •  ...intellectual curiosity, strong work ethic and accountability? Is this you? Serve as the primary point of contact for operations-related escalations raised by Sales and Customer Success teams. Own the end-to-end resolution process, ensuring timely updates and clear... 
    Suggested
    Full time
    Worldwide

    Payoneer

    Bangalore
    6 days ago
  •  ..., and our goal is to ensure that every merchant interaction ends with a positive experience. About the Role  Handle merchant escalations and resolve them on a high-priority basis.  Proactively assist merchants to ensure timely and effective resolution of issues.... 
    Suggested
    Shift work

    paytmpayments

    Noida
    more than 2 months ago
  •  ...TO INFOPARK VIA KAKKANAD OF KOCHI METRO RAIL PROJECT. We are seeking applications for the role K3 - Senior Engineer (Lift and Escalator) in Kochi Metro Project. Missions/Main Duties Review & supplement the detailed project report/concept report and all design... 
    Suggested
    Faridabad
    more than 2 months ago
  •  ...project implementation. Currently, we are bidding for Metro projects across India. The position of Chief Resident Engineer - Lifts & Escalators is the key position in these BIDs. Missions/Main Duties Supervise installation of Lifts and Escalators as per approved... 
    Suggested
    New Delhi
    5 days ago
  •  ..., and pursue strategic goals with greater confidence. Position Scope As a member of a collaborative Client Services team, the Escalation Engineer will provide product escalation support to the Client Services Tech support team, for specific product, in constructing complex... 
    Suggested
    Full time
    Work at office
    Local area
    Flexible hours
    Rotating shift

    Thales

    Noida
    4 days ago
  •  ...make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role   We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore/Mohali, reporting to the Senior Manager, Product Support within... 
    Suggested
    Long term contract
    Hybrid work
    Work at office
    Local area

    Zscaler

    Bangalore
    11 hours ago
  •  ...make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Escalation Engineer to join our team. This is a Hybrid (Mohali) role, reporting to the Escalation Manager in the Customer Success department.... 
    Suggested
    Long term contract
    Full time
    Hybrid work
    Work at office
    Local area

    Zscaler

    Sahibzada Ajit Singh Nagar
    11 hours ago
  •  ...Core Insurance SME (Process Advisory, System Optimization, Escalation Support) Muller's Solutions is seeking a Core Insurance Subject Matter Expert (SME) to drive process advisory, system optimization, and escalation support within the insurance domain. The ideal candidate... 
    Suggested

    Müller`s Solutions

    New Delhi
    more than 2 months ago
  •  ...LCC airlines, buses, and trains. Action bookings and PNRs directly, and work Freshdesk tickets and calls when required. Own escalations end to end, coordinating with Operations, Product, and Tech until they are closed. Call back dissatisfied customers to recover the... 
    Suggested
    Full time
    Shift work

    paytm

    Bangalore
    10 days ago
  •  ...project implementation. Currently, we are bidding for Metro projects across India. The position of Chief resident Engineer - Lifts & Escalators is the key position in these BIDs Missions/Main Duties Specification Governance: Vetting technical standards for "Public... 
    Full time
    Local area
    Faridabad
    more than 2 months ago
  •  ...make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role   We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore, reporting to the Senior Manager, Product Support within our... 
    Long term contract
    Hybrid work
    Work at office
    Local area

    Zscaler

    Bangalore
    11 hours ago
  •  ...Relationship Management:   ~ Act as the strategic partner for key clients, fostering deep and impactful relationships.   ~ Take charge of escalations and proactively resolve customer challenges for North America region   ~Implement proactive strategies to enhance customer... 
    For contractors
    Local area
    Remote job
    Worldwide

    Payoneer

    Gurgaon
    a month ago
  •  ...EMCopy). Perform upgrades, lifecycle operations, remediation, and best‑practice-driven improvements. Act as a senior technical escalation point for critical NAS and storage issues. Collaborate across Sales, Delivery, Support, and Engineering teams. Take the first... 
    Full time
    Shift work

    Dell Blue

    Bangalore
    more than 2 months ago
  •  ...engineers in executing tests and reporting results in support of release activities. May participate in reviewing and assessing escalated cases with over-sight by higher grade engineers. Supports other AMTS engineers and new team members on the team's standard procedures... 
    Full time

    Salesforce

    Hyderabad
    more than 2 months ago
  •  ...their responsibilities. g. Works closely with the team to proactively identify potential issues and resolve them before they are escalated. h. Conducts expert artistic reviews and limited technical review of assets (only for those aspects, if any, which cannot be checked... 
    Full time

    Keywords Studios

    Bangalore
    more than 2 months ago
  •  ...debugging to ensure clients day-to-day technical challenges/issues are resolved in a timely and professional manner (or) Manage and escalate critical customer issues as needed to ensure timely resolution (or) Flag possible escalation, dive deep to recommend and implement corrective... 
    Full time
    Worldwide

    SHIELD

    Bangalore
    more than 2 months ago
  •  ...understanding to make recommendations - Prepares and processes account and policy alerts according to established procedures - Escalates complex issues for further review - Documents customer interactions and outcomes thoroughly - Escalates unresolved issues for advanced... 
    Full time
    Work at office
    Remote job
    Flexible hours

    Capgemini

    Pune
    more than 2 months ago
  •  ...retrofit, testing, and delivery processes. Ensure retrofit targets, timelines, and quality standards are consistently achieved. Escalate and resolve operational risks impacting execution. Service Center Setup & Expansion Support setup and operations of vehicle... 
    Full time
    Flexible hours

    Exponent Energy

    Bangalore
    more than 2 months ago
  •  ...submissions. Stay informed about current features and bugs, filing tickets when needed for internal teams. Evaluate feature requests and escalate them to the Product team when ppropriate. Debug customer issues by reproducing them, gathering critical details for escalation,... 
    Hybrid work
    Flexible hours

    Keywords Studios

    Pune
    more than 2 months ago
  •  ...document issues encountered in the Genetec trouble ticket system and customer relationship management (CRM) tool. Ensure timely escalation of critical customer related issues through proper channels. Ensure timely resolution of customer issues. Provide an open forum... 
    Full time
    Remote job

    Genetec

    Delhi
    more than 2 months ago
  •  ...regulatory data related to activities to ensure RA workplan and MA databases are up to date Support in MDS compliance and creation Escalating to senior RA staff in case of complex regulatory issues or risks including implications. Key Shared Accountabilities... 

    Centrient Pharmaceuticals Netherlands

    Gurgaon
    more than 2 months ago
  •  ...be located at the Advance Auto Parts Global Capabilities Center in Hyderabad, India. This is an implementation engineering role with escalation support engineering and low-level design, implementation & warranty phases of projects Desired Skills: Solid communication... 
    Immediate start

    Advance Auto Parts

    Hyderabad
    more than 2 months ago
  •  ...Develop and apply a root cause analysis mechanism to understand and resolve long-pending dues. Ensure timely payment of dues and escalate chronic cases as needed. Support Sales and Regional Managers in resolving disputed invoices and negotiating revised terms. Share... 
    Work at office
    Shift work

    Rentokil Initial

    Mumbai
    more than 2 months ago
  • Rs 8 - 12 lakhs p.a.

     ...proactive account management, performance updates, and strategic support. Anticipate potential challenges and resolve issues before they escalate. What We’re Looking For: 1–4 years of experience in account management, campaign management, client delivery, or a... 
    Full time
    Weekday work

    Weekday AI

    Bangalore
    more than 2 months ago