Average salary: Rs771,767 /yearly
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- ...knowledge of AWS / Azure / ESXi. If this sounds like you, we’d love to speak to you right away. Position Overview : The Senior Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political...SuggestedLocal area
- ...Position Overview - We are hiring Escalation Managers to oversee high-priority customer situations across our U.S.-based solar operations. This role acts as the structured escalation authority supporting Scheduling, NTP, Inspections, and Project Management teams. The Escalation...SuggestedFull time
- ...Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle. The Escalation Manager is a senior customer-critical role responsible for owning and resolving high-impact complex issues that fall outside...SuggestedFull timeLocal area
Black Duck Software
Bangalore27 days ago - ...youre in the right place; we want you to bring your own energy to help us create a safer world. All were missing is you! The Escalation Manager is a high-impact individual contributor role responsible for leading the end-to-end response to high-severity business-critical...SuggestedFull time
Forcepoint
Bangalorea month ago - ...the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Escalation Engineer - DLP to join our team in a hybrid capacity based in Bangalore reporting to the Senior Manager Product Support within our...SuggestedLong term contractFull timeHybrid workWork at officeLocal area
Zscaler
Sahibzada Ajit Singh Nagar27 days ago Rs 3 - 15 lakhs p.a.
...solving, and trusted relationships. Our goal is to create an environment where we all win with precision. Your Career. The Escalation Manager position is a strategic, high-visibility role that provides the highest level of escalation for customer issues that are...SuggestedFull timeCasual workWork at officePalo Alto Networks
Bangalorea month ago- ...Stores by providing 24/7 services including alarm monitoring and response incident triage and crisis management. Amazon is hiring an Escalation Specialist at GSOC- India office. The Escalation Specialist will work directly with customers law enforcement delivery associates...SuggestedFull timeWork at officeWorldwideFlexible hoursShift workNight shift
Amazon
Bangalorea month ago - Navan is looking for an Admin Escalation Lead to join our Services team to provide unparalleled escalation support for Designated customer issues. You'll be responsible for solving complex issues the Navan way by helping Designated customers (travel managers and admins) in any...Suggested
Navan Carpets
Bangalore11 days ago Rs 2.5 - 8 lakhs p.a.
.... Complete resolution to be given to the customer at the first instance thereby minimising repeat interactions and to avoid any escalations. To capture complete customer information in the system. To adhere quality parameters as prescribed towards customer resolution...SuggestedPermanent employmentFull timeHDFC
Chennaia month ago- ...Job Title: Escalation Executive Company: MantraCare Job Type: Full-Time (Onsite) Working Days: 6 Days a Week Timings: 9:00 AM – 6:00 PM Job Description: MantraCare is looking for a responsible and solution-oriented Escalation Executive to handle client concerns...SuggestedFull time
MantraCare Wellness
Delhi4 days ago - ...AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for an Escalation Engineer to join our team in a hybrid capacity based in Bangalore, reporting to the Sr. Manager, Customer Support. The Escalation Engineer...SuggestedLong term contractHybrid workWork at officeLocal area
Zscaler
Bangalore1 day ago - ...Advanced Support team and provide Level 2 support for XenServer products. Cases that the Frontline teams are unable to resolve are escalated to Advanced Support engineers, who either work directly on the issue or collaborate with the Product Engineering team when the problem...SuggestedLocal area
NetScaler
Bangalore1 day ago - ...Description Role Overview & Scope: As a Risk Manager III within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q) team, this position serves as an individual contributor managing high severity executive escalations (EE) across Amazon. They have knowledge...Suggested
Amazon Music
India1 day ago - ...Description We are looking for an experienced Risk Manager to help scale our Compliance and Safety Escalation Program. In this role you will build out frameworks, mechanisms, standards and metrics for a team of escalation specialists working to improve our compliance and...SuggestedLong term contract
Amazon Alliance
Bangalore1 day ago - ...project implementation. Currently, we are bidding for Metro projects across India. The position of Chief resident Engineer - Lifts & Escalators is the key position in these BIDs Missions/Main Duties Specification Governance: Vetting technical standards for "Public...SuggestedFull timeLocal area
- ...operational clarity, consistency, and customer experience at scale. We are hiring a Cases Supervisor to support and strengthen our Escalations function, combining hands-on case handling with team support. The Role As Cases Supervisor, you will manage complex...Full timeShift workNight shift
- ...across the globe, we service some of the worlds' most successful Fortune 500 and Fortune 1000 companies. We are seeking a Customer Escalation Coordinator who serves as the Incident Response Customer Advocate within the Customer Success organization. This role is pivotal...Remote jobFull timeContract work
- ...bring Work AI to every employee in every company. About the Role: Glean is seeking a highly capable and customer-obsessed Support Escalation Manager to lead the resolution of complex technical escalations and serve as a critical bridge between customers Support Engineering...Long term contractFull timeTemporary workHybrid workWork at officeFlexible hoursShift work3 days week
Glean
Bangalore4 days ago - ...rewards. ~ Help Us Grow Our Dream Team Join Us Refer a Friend and Earn a Referral Bonus! Job Summary ~ The Accounts Receivables Escalation Specialist are primarily responsible for analyzing collections resolving non-payables and handling bill inquiries for more complex...Full timePrivate practiceFlexible hours
Ventra Health
Chennai15 days ago - ...the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore/Mohali reporting to the Senior Manager Product Support within our...Long term contractFull timeHybrid workWork at officeLocal area
Zscaler
Sahibzada Ajit Singh Nagar27 days ago Rs 2 - 4 lakhs p.a.
...The Lead Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access. The support focuses on in-depth problem analysis of Citrix products and...TIBCO
Bangalore12 days ago- ...infrastructure stable. This is a mission-critical position operating during US Eastern Standard Time (EST). Key Responsibilities L3 Escalation Mastery: Act as the final escalation point for complex wireless issues across multiple global enterprise sites. Incident...Long term contract
Bold Business
Secunderabad1 day ago - ...benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Description As an Escalation Manager (EM) in the UKG Customer Success organization, working directly with a variety of internal constituencies, you will assume...Full timeFlexible hours
UKG
Pune1 day ago - ...management, supervision, or team leadership role. Preferred qualifications: ~10 years of experience in a relevant field such as escalation management, crisis response, risk mitigation, or social media communications. ~ Experience in people management or demonstrated...Hybrid work
Google India
Bangalore2 days ago - ...overseeing high-volume, multi-channel customer service operations and directly owning the strategic resolution and prevention of critical escalations. This role is fully accountable for achieving operational excellence, protecting brand reputation through effective crisis...Immediate startShift work
Noon
Gurgaon1 day ago - ...AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Escalation Engineer to join our team in a hybrid capacity based in Bangalore/Mohali, reporting to the Senior Manager, Product Support within our...Long term contractHybrid workWork at officeLocal area
Zscaler
Nagar1 day ago - ...Position Name : Analyst - Executive Escalation : Role Overview - We are seeking a sharp, detail-oriented analyst to manage high-stakes escalations directed to the CEO's office. You will be the primary investigator and storyteller for our leadership team. You will...Work at office
Swiggy
Bangalore1 day ago - ...Role Title: Senior Manager-Priority Helpdesk About the Role Ensure effective end-to-end resolution of escalations that land at the Chairman's desk, CXO's and other leadership as well as grievances raised by priority passengers. Coordinate with various stakeholders...
Air Inda
Gurgaon1 day ago - ...Job Summary We are looking for a proactive and detail-oriented Escalation Specialist to manage and resolve high-priority customer issues within our SaaS environment. The ideal candidate will act as a bridge between customers, technical teams, and support functions to ensure...Remote jobWorking Monday to FridayUS shiftFlexible hours
ADIT
India7 days ago - ...~Complex Incident Resolution: Independently work on troubleshooting the most technically demanding or "politically hot" customer escalations, ensuring minimal business impact. ~Engineering Interface: Act as a key technical link to engineering and customer support, providing...Local areaWorldwide
