Average salary: Rs782,606 /yearly
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- ...Manager to oversee high-priority customer situations across our U.S.-based solar operations. This role acts as the structured escalation authority supporting Scheduling, NTP, Inspections, and Project Management teams. The Escalation Manager is responsible for resolving...SuggestedFull timeUS shift
- ...About This Team: The Senior Escalation Engineer is responsible for providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access. The support focuses on in-depth problem analysis...SuggestedLocal area
- ...through well-known brands like Citrix NetScaler and TIBCO Spotfire. About This Team: Support Engineering Team also known as the escalation team is the highest level technical support team assisting customers to provide timely solutions for their environments and the...SuggestedLocal area
- Construction Supervisor (Elevators & Escalators) Start Date Starts Immediately CTC (ANNUAL) Competitive salary Competitive salary...SuggestedLong term contractFor contractorsImmediate startWorldwideRelocationFlexible hours
- ...flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you. Escalation Manager Job Description As an Escalation Manager (EM) in the UKG Customer Support organization, working directly with a customer,...SuggestedFlexible hours
UKG
Pune2 days ago - ...Overview Join our Escalation & Expert Centre team to deliver swift, expert resolutions to challenging customer issues—often achieving results remotely and eliminating the need for on-site visits. You'll collaborate with a skilled, mission-driven team that values innovation...SuggestedLocal areaRemote job
Waters (India) Private Limited
Bangalore18 days ago - ...by providing 24/7 services including alarm monitoring and response, incident triage, and crisis management. Amazon is hiring an Escalation Specialist at GSOC- India office. The Escalation Specialist will work directly with customers, law enforcement, delivery associates,...SuggestedWork at officeWorldwideFlexible hoursShift workNight shift
Amazon Music
India14 days ago - ...Role: Escalation Manager Location Chennai(Perungalathur- WFO only ) Scope of Work # Attention on Top 200 customers. Review the cases from Top200 customers and ensure that backlog management guidelines are being adhered on these cases # Monitor Escalation prediction...Suggested
Movate
Chennaia month ago - ...overseeing high-volume, multi-channel customer service operations and directly owning the strategic resolution and prevention of critical escalations. This role is fully accountable for achieving operational excellence, protecting brand reputation through effective crisis...SuggestedImmediate startShift work
noon
Gurgaon1 day ago - ...Description We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation...SuggestedLocal areaRemote job
Amazon
Secunderabad8 days ago - ...Role Title: Senior Manager-Priority Helpdesk About the Role Ensure effective end-to-end resolution of escalations that land at the Chairman's desk, CXO's and other leadership as well as grievances raised by priority passengers. Coordinate with various stakeholders...Suggested
Air Inda
Gurgaon1 day ago - ...About This Team: Support Engineering Team also known as the escalation team is the highest level technical support team assisting customers to provide timely solutions for their environments and the issues. This team also plays key role in identifying potential product bug...SuggestedCasual workWork at officeLocal area
Citrix
Bangalore4 days ago - ...possible for guests to connect with communities in a more authentic way. The Community You Will Join As a member of Airbnb's Escalations team, you will own the resolution of high-stakes issues raised directly to the CEO and Executive Team, delivering 'unreasonable hospitality...SuggestedHybrid workFlexible hours
Airbnb
Gurgaon1 day ago - ...employee through comprehensive learning & development framework Role Purpose Managing,Execution/resolution of External Escalations received from SBI, Govt Channel, Top Manaagment, RTI, Legal and Service Recovery. Role Accountability # Ensure Wing-to-...SuggestedFull timeWork at office
SBI cards
Gurgaon17 days ago Rs 4.5 - 9 lakhs p.a.
...Key Responsibilities Handle escalated customer issues via phone, email, and remote access, providing timely and effective solutions. Install, configure, and administer Active Directory, Group Policies, and Windows Server environments. Troubleshoot networking protocols...SuggestedTIBCO
Bangalorea month ago- ...Description Role Overview: This position leads a specialized team within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q), handling critical VP, SVP, and CEO-level Executive Escalations (EE) for Amazon's Fraud and Abuse Prevention (FnAP), Community Risk...
Amazon Music
India17 days ago - ...RO:Service Recovery - Team Member - Escalation desk About the Role We are looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines. The job entails attending customer complaints received from...
Axis Bank
Mumbai8 days ago - ...Advanced Support team and provide Level 2 support for XenServer products. Cases that the Frontline teams are unable to resolve are escalated to Advanced Support engineers, who either work directly on the issue or collaborate with the Product Engineering team when the problem...Local area
- ...No. B-53/2, 3rd Floor, A-41, Sector-62, Noida (Uttar Pradesh) Location - Noida/Ghaziabad Job Title - Field Executive - Service (Escalator) Preferably from Elevator Industry Diploma In Electrical or Electronics with 3-5 Years of Experience If you live in a city,...Worldwide
Otis Elevator Co.
Noida26 days ago - ...executive communications, or a related field. Preferred qualifications: Experience in managing critical social alerts and escalations, working closely with PR, Trust and Safety, Product, and Engineering teams to craft external communications and resolve complex issues...Night shift
Google
Bangalore15 days ago - ...Manage customer expectations and satisfaction though effective communication. Collaborate with Support, QA, and R&D teams to address escalations and improve processes. Develop and maintain internal tools to enhance troubleshooting and streamline workflows. Improve...Hybrid workWork at officeRemote jobFlexible hours
Hewlett Packard Enterprise Software
Bangalore1 day ago - ...Description Role Overview & Scope: As a Risk Manager III within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q) team, this position serves as an individual contributor managing high severity executive escalations (EE) across Amazon. They have knowledge...
Amazon Filters
Bangalore2 days ago - ...Job Summary We are looking for a skilled and experienced Escalation Specialist to join our Grievance team. The Escalation Specialist will handle complex customer issues that require additional attention and resolution, ensuring that customer concerns are addressed quickly...
Olyv
Bangalore8 days ago - ...investigator with good analytical skills to become a member of our investigations team in Hyderabad. This position will report to Escalations Manager, in Buyer Risk Prevention (BRP) team. Our mission in BRP is to make Amazon the safest and most trusted place on Earth by protecting...Full timeWorldwideFlexible hoursShift work
Amazon Music
India15 days ago - ...thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join our dynamic Revenue Cycle Case and Escalation Management (RCCEM) team, where you will play a pivotal role in tackling our most complex and sensitive client issues. As the final...Full timeWork at office
athenahealth
Chennai4 days ago - ...differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Grievance Desk Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective...Full timePart timeFixed term contract
- ...Expertise (SME) to internal and external customers. Job Responsibilities: Case Management & Incident Response: Own and drive escalated support issues. Work on critical incident response tasks as required. Work on general support tickets as required. Take...Work at office
Netskope
India2 days ago - ...Brief About The Role The Assistant Manager – Roster Escalations is responsible for managing and resolving day‑to‑day pilot roster escalations, ensuring accuracy, regulatory compliance, and timely closure. This role serves as a crucial link between Crew Planning, Scheduling...
IndiGo (InterGlobe Aviation Ltd)
Gurgaon1 day ago - ...Scores (NPS), and top willingness-to-recommend results. Visitand follow us on,and. As a Senior Staff Software Engineer - Escalations, you will be responsible for fixing product bugs and delivering code changes to the Production part of product reliability,...Work at office
Druva
Pune17 days ago - ...shape what's next in finance Let's get in touch. What You'll Be Doing Using your financial crime knowledge to quality-check fraud escalation cases, focusing on identifying successes and failures in case outcomes Providing feedback to compliance teams and individual...Immediate startRemote job
Revolut
India3 days ago
