Average salary: Rs797,843 /yearly
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- ...About This Team: Support Engineering Team also known as the escalation team is the highest level technical support team assisting customers to provide timely solutions for their environments and the issues. This team also plays key role in identifying potential product bug...SuggestedCasual workWork at officeLocal area
- ...About the role: Samsara Technologies India Private Limited is looking for an Escalation Manager I. Samsara is looking for an experienced Escalation Manager to join our Global Technical Support organization to provide individualized support with an elevated level of care...SuggestedLong term contractFull timeRelocation packageRemote jobUS shiftShift work
- ...organizations operating in places without reliable connectivity. We are seeking an experienced Support Engineering Manager to lead our escalations and incident management team. This role combines technical leadership with operational excellence to ensure seamless handling of...SuggestedShift workRotating shiftSecunderabad26 days ago
- ...About This Role Wells Fargo is seeking a Escalation Represnetative In This Role, You Will Support internal and external customers with inquiries and complaints regarding financial products and services Seek ways to determine appropriate course of action, conduct...SuggestedSecunderabad26 days ago
- ...Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential. We are seeking an Escalation Engineer to serve as a strategic interface between Support, Engineering, Product, and other internal teams. You will be...SuggestedWorldwideVadodara11 days ago
- ...Job Description As an Escalation Manager, you will manage and drive customer support and services engineering teams delivering Care Software Services. You will be responsible for team capability, resource planning, and people development, while ensuring effective delivery...SuggestedHybrid workFlexible hoursNoida14 days ago
- ...visible, senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The Sr Staff Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet...SuggestedFull timeWork at officeBangalore12 days ago
- ...Job Summary: We are seeking a motivated and customer-focused Call Center Agent with the title as “AI Escalation Specialist” to join our dynamic team. In this role, you will be the first point of contact for our customers, responsible for addressing their inquiries, resolving...Suggested
- ...For more details, visit our website at urbanroof.in. Role Description This is a full-time on-site role based in Pune for an Escalation Manager. The Escalation Manager will oversee escalated cases, ensuring timely and effective resolution of customer concerns....SuggestedFull timePune1 day ago
- ...tomorrow to know us onLinkedInXYouTube andFacebook. Inviting applications for the role of Principal Consultant Major Incident Manager (Escalation Management Team) Responsibilities We are seeking a proactive and skilled Major Incident Manager to join our Escalation...SuggestedFull timeShift work
- ...fantastic opportunity for an experienced technical leader to join the MongoDB Technical Services team, leading the APAC Incident & Escalations Management Teams. This is a crucial leadership role that oversees the Asia Pacific teams that ensure our customers are able to successfully...SuggestedHybrid workWorldwideBangalore3 days ago
- ...Description We are seeking a dedicated Base Building Maintenance Escalation Specialist to join our Amazon Maintenance Operations Centre (AMOC) team. This role is essential in providing 24/7 monitoring and response for our global facility network, ensuring continuous operation...SuggestedFor contractorsLocal areaRemote jobShift workSecunderabad29 days ago
- ...objectives, timelines, and budgets are met in accordance with program and organizational roadmaps. Communicates project status and escalates issues to direct managers, program managers, and internal and external development partners. Manages relationships with...SuggestedLong term contractHybrid workWork at officeLocal area2 days weekChennai1 day ago
- ...teams to help make Zscaler more efficient in meeting our customers' needs. Responsibilities We're looking for an experienced Escalation Engineer to join our Customer Success team. Reporting to the Escalation Manager. you'll be responsible for: Owning and resolving...SuggestedLong term contractHybrid workWork at officeLocal areaBangalore2 days ago
- ...travel customers for Flights, Buses and Train - Ensuring end-to-end resolution to the customer by improved FTR - Handling any escalations within the organization and especially the repeat escalations to ensure right resolution within organization guidelines -...SuggestedShift workBangalore1 day ago
- ...Role Overview: The Escalation & Customer Support Specialist is responsible for handling complex customer issues, ensuring timely resolution of escalations, and delivering a high standard of customer experience. The role requires strong communication, analytical thinking,...Bangalore1 day ago
- ...revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at . Position: Lead Analyst-Escalation Manager Experience: 5-10 years Category: Software Development/ Engineering Shift Timing: Rotational Shift (willing to work...Long term contractFull timeLocal areaShift workNight shiftWeekend work
- ...creators making sure every Ackerʼs idea matters, their voice is heard, and their growth is part of our mission. About Job The Escalation Desk Executive is responsible for managing high-priority customer escalations across service lines. The role requires prompt acknowledgment...Bangalore3 days ago
- ...and Offer trending insights to stakeholders to inform pattern-matching and strategic decision making. We are looking for a Sr Escalations Investigator (India), that is responsible for leading complex ER and HR workplace investigations and address escalations concerning...Gurgaon24 days ago
- As the Escalation Engineer, you will use your well-honed troubleshooting skills to resolve customer issues that were escalated to R&D by the Technical Support/Services organization. Analyze, diagnose, debug and solve complex issues customers sometimes experience while using...Permanent employmentGurgaon2 days ago
- Job Title: Senior Escalation Specialist Location: Bangalore Work Mode: On-site / Hybrid Work Days: 6-day week About The Role We're looking for a proactive Senior Escalation Specialist to own high-priority customer issues end-to-end, ensure fast resolutions,...Hybrid workBangalore3 days ago
- ...RO:Service Recovery - Team Member - Escalation desk About the Role We are looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines. The job entails attending customer complaints received from...Mumbai1 day ago
- ...effective communication between stakeholders/customers and internal teams. You will spend approximately 70% of your time managing IT escalations, addressing customer concerns, and collaborating with cross-functional teams to resolve issues. The remaining 30% of your day will...Flexible hoursGurgaon1 day ago
- ...delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Associate Revenue Cycle Case & Escalation Management to join our Escalations Team . You will be responsible to be focused on meeting or exceeding expected TAT and quality...US shiftFlexible hoursChennai1 day ago
- ...Description Role Overview: This position leads a specialized team within Risk Mitigation, Escalation Reduction, and Quality Assurance (REs-Q), handling critical VP, SVP, and CEO-level Executive Escalations (EE) for Amazon's Fraud and Abuse Prevention (FnAP), Community Risk...India1 day ago
- ...Act as a mentor and provide oversight, coaching, and training to IM staff Be the point of contact when it comes to technical escalations Record and track team SLAs and workflows Provide support where needed for both internal and external customers. Clearly communicate...Bangalorea month ago
- ...Q1 Technologies is currently hiring for below role: Job Title: Escalation Manager Location: Noida Shift: US Job Summary: As an Escalation Manager, you will be responsible for ensuring that any customer issues or concerns are addressed promptly and effectively...Shift workNoida2 days ago
- ...Your Career The Escalation Manager position is a strategic high-visibility role that provides the highest level of escalation for customer issues that are jeopardizing the Palo Alto Networks business relationship and/or sales opportunities with key customers. The Escalation...Full timeRemote job
- ...TO INFOPARK VIA KAKKANAD OF KOCHI METRO RAIL PROJECT. We are seeking applications for the role K3 - Senior Engineer (Lift and Escalator) in Kochi Metro Project. Missions/Main Duties Review & supplement the detailed project report/concept report and all design...
- ...collaborative, and trust-based work environment. This role involves coaching, performance monitoring, managing schedules, handling escalations, and driving continuous improvement initiatives to ensure exceptional customer service and team productivity. Key Responsibilities...Mumbai1 day ago
