Average salary: Rs930,000 /yearly

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  • Rs 15000 - Rs 20000 per month

     ...Google Sheets daily, track funnel metrics, and share MIS reports with management. - Service and retention: Address student queries, escalate issues, and ensure a smooth onboarding experience. - Front-desk support: Greet walk-ins, manage basic documentation, and... 
    Suggested
    Full time
    Local area
    Immediate start
    Relocation
    Flexible hours
    Weekend work

    TalentMark Academy Placement Department

    Indore
    27 days ago
  •  ...Intercompany reconciliation Support for statutory accounting and audit Support in preparation of trackers, issue logs and MIS Timely escalation of issues to leader / Senior Adhere and delivery service request with 100% of client SLA as agreed up on. Key requirements:... 
    Suggested
    Permanent employment
    Full time
    Hybrid work
    Work at office
    Immediate start

    VISTRA

    Indore
    5 days ago
  •  ...employee problems or concerns in a timely manner Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. Partners with Loss Prevention to conduct employee... 
    Suggested
    Full time
    Work at office
    Local area

    Marriott Hotels Resorts

    Indore
    a month ago
  •  ...independently. This role requires someone who can solve problems proactively , handle technical blockers without unnecessary escalations , and drive projects efficiently in a startup environment. Key Responsibilities Technical Ownership ~ Take end-to-... 
    Suggested
    Immediate start

    hireto co.

    Indore
    2 days ago
  •  ...regulations Verify sales information on every interaction to ensure accuracy and compliance Manage and resolve first-level sales escalations Follow up daily on unresolved cases until full resolution Deliver professional and high-quality support to external... 
    Suggested
    Full time
    Relocation package
    Visa sponsorship

    savior artigos texteis lda

    Indore
    7 days ago
  •  ...safety & security procedures. Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department. Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction... 
    Suggested
    Local area

    DP World

    Indore
    15 days ago
  •  ...support Linux-based systems across on‑premises data centers and cloud platforms, providing 2nd‑level incident, problem, and vendor escalation support. You will work closely with global teams, participate in infrastructure projects, and help drive automation, standardization... 
    Suggested
    Hybrid work
    Work at office

    DHL Aero Expreso

    Indore
    10 days ago
  •  ...and document fixes, enhancements, and updates within the OMP system. Coordinate with OMP vendor for system updates, patches, and escalated issues. Participate in the testing and deployment of OMP enhancements and new functionalities. Develop and maintain documentation... 
    Suggested
    Full time

    Accenture

    Indore
    10 days ago
  •  ...live chat support channels Navigate internal and external documentation and resources to provide world-class service Identify and escalate priority or unresolved issues to appropriate internal teams Route calls to the appropriate resources when necessary and document... 
    Suggested
    Worldwide
    Flexible hours

    TaskUs

    Indore
    12 days ago
  •  ...team's overall performance. • Ensure timely and effective completion of assigned tasks. • Resolve queries in exceptional situations and escalate them, when required (by following proper channels). • Compile and publish reports on teams' performance reports on set frequencies (... 
    Suggested

    TP Conseil

    Indore
    11 days ago
  •  ...methodology and providing 1st level support to incident response and monitoring functions. Perform investigation and triage of events and escalate as appropriate. Recognize and investigate intrusion attempts differentiate false positives from true intrusion attempts. Document... 
    Suggested
    Worldwide

    ECI

    Indore
    8 days ago
  • Rs 12 - 18 lakhs p.a.

     ..., machine utilization, rejection rates, production vs. plan variance, cost per unit, and delivery performance. Provide real-time escalation on critical issues such as machine breakdowns, quality failures, material shortages, or safety incidents. Required Qualifications... 
    Suggested
    Permanent employment
    Full time
    Contract work
    Shift work

    sai machine tools pvt. ltd.

    Indore
    7 days ago
  • Rs 29.4 - 39.78 lakhs p.a.

     ...standards. Ensure appropriate on-call coverage and operational readiness in partnership with broader STO leadership, maintaining clear escalation paths and incident management processes. Own operational excellence across SaaS, hybrid, and on-premise deployment models,... 
    Suggested
    Hybrid work

    Vena Solutions

    Indore
    2 days ago
  •  ...scale Analytics Support project, with good knowledge of Incident Management, Change Management, and the ability to drive and manage escalations by coordinating with required business and IT Stakeholders.- Experience in Agile Project Management.- Liaise with internal and... 
    Suggested

    ARMPL

    Indore
    20 days ago
  • Rs 2 - 4 lakhs p.a.

     ...returns, and exchanges accurately to maintain efficient operations. 4. Collaborate with internal teams to resolve complex issues and escalate when necessary. 5. Maintain accurate records of customer interactions and transactions for reference and reporting purposes. 6.... 
    Suggested
    Immediate start

    Artify

    Indore
    13 days ago
  •  ...of customer satisfaction by adhering to service standards and procedures. Collaborate with team members and other departments to escalate and resolve complex issues. Stay updated on product knowledge, policies, and procedural changes. Eligibility Criteria : Completed... 
    Full time
    Shift work

    Cogent E Services

    Indore
    1 day ago
  •  ...directly to customers. Handle complex clerical administrative technical or customer support issues under minimal supervision while escalating only the most complex issues to appropriate staff. Other duties as assigned Qualifications Minimum Qualifications... 
    Full time
    Remote job

    Cargill

    Indore
    a month ago
  •  ...ensure favorable closure with customer satisfaction Intervene where required to manage customer complaints/ grievances effectively and escalate to ASM ABHFL as necessary to secure customer relationship KRA3 Operational Effectiveness Monitor and ensure efficient... 
    Full time
    Self employment
    Local area

    Financial Services

    Indore
    a month ago
  •  ...greets, responds, handles silence, interruptions, off-topic queries, and graceful call endings Own the voice UX: tone, pacing, escalation logic, and when the AI should hand off to a human Design scenario templates for different use cases (collections, delivery... 
    Permanent employment
    Full time
    Contract work
    Hybrid work
    Remote job
    Shift work

    Uplers

    Indore
    2 days ago
  •  ...to improve team performance and customer satisfaction. Collaborate with cross-functional teams (Engineering, QA, and Product) to escalate and resolve complex issues. Maintain and enhance the internal knowledge base, including SOPs, FAQs, and troubleshooting guides.... 

    robro systems

    Indore
    5 days ago
  •  ...adherence to ALCOA+ principles Review Equipment usage logs Electronic records and audit trails (if applicable) Identify and escalate data integrity risks Ensure no backdated entries or undocumented activities ~ Trending & Risk Management Review And Monitor... 

    rubicon research limited

    Indore
    2 days ago
  •  ...auctions, repossession, settlements, and upgrades, ensuring timeliness and effectiveness. Review largevalue and sensitive cases support escalation and decisionmaking where required. Ensure adherence to Axis Bank code of conduct, RBI guidelines, and audit requirements.... 

    Axis Bank

    Indore
    4 days ago
  •  ...temperature, noise pattern checks). Maintain lubrication schedules for mechanical moving parts. Identify potential failures early and escalate immediately. Ensure availability of mechanical spare parts and consumables. Execute preventive maintenance (PM) as per approved... 
    Immediate start

    rubicon research limited

    Indore
    2 days ago
  •  ...satisfactory outcome for both ABFL as well as its customers Participate in periodic audits of the collections teams Customer escalations and complaints ~ Coordinate with the legal team and senior management in the event of escalated cases to ensure compliance with... 

    Aditya Birla Group

    Indore
    2 days ago
  •  ...Member Experience & Engagement Build strong rapport with members to create a welcoming, community-driven environment. Resolve escalations and ensure a smooth before/during/after-class experience. Capture and document feedback from members and trainers for continuous... 

    Cultfit Healthcare

    Indore
    2 days ago
  •  ...troubleshooting, and incident resolution within SLA timelines. Own and manage incident tickets, ensuring timely closure and proper escalation to L2/L3 teams. Analyze logs and perform basic root cause analysis (RCA) for network/service issues. Monitor system... 
    Work at office
    Shift work

    Neev

    Indore
    3 days ago
  • Rs 4 - 8.5 lakhs p.a.

    • Manage inbound and outbound customer calls • Resolve customer issues in a timely and efficient manner • Escalate complex cases to the relevant teams when required • Maintain call quality and performance standards • Achieve individual and team targets • Ensure... 

    Ishmeet Consultant

    Indore
    9 days ago
  • Rs 3 - 7 lakhs p.a.

     ...with the customers for balance build up and cross sell. o Calling of customers who have not transacted and know the reasons. o Escalate to BM Product on any change in market situation threat from competition due to which customers have stopped operations. Corporate... 
    Immediate start

    HDFC

    Indore
    a month ago
  • Rs 0.27 lakh p.a.

     ...Join Our Escalation Support Team as a Customer Support Executive ( Voice Process). Location- Indore ( Work from Office ) Responsibilities ~ Excellent communication skills in English. ~1-year BPO Experience Required ~ Graduates and Undergraduates are welcome... 
    Work at office
    Immediate start

    TP Vision

    Indore
    a month ago
  •  ...Core Responsibilities: o Review quality reports, discuss team performance, identify favorable / unfavorable trends, and resolve escalated issues o Handling Customer Queries & meeting Deadlines on daily basis records related to customer retention, also prepare plan... 

    Tata Mutual Fund

    Indore
    10 days ago