Average salary: Rs930,000 /yearly
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Rs 4.5 - 5 lakhs p.a.
...documents ~Identify delays, discrepancies, or documentation errors ~Take corrective actions and coordinate for quick resolution ~Escalate critical issues to management when necessary ~Coordinate with CHA for smooth customs clearance ~Ensure timely submission of documents...SuggestedFull time- ...manner. Provide accurate information and assistance to customers regarding their inquiries, concerns, or issues. Identify and escalate complex or unresolved cases to the appropriate department or direct manager. Maintain customer records by accurately documenting interactions...SuggestedFull timeImmediate start
- ...Create and maintain support documents, FAQs, and knowledge base articles for user reference. Collaborate with the product team to escalate and resolve complex issues. Ensure timely and effective communication with users to enhance their product experience. Strive to...SuggestedPermanent employmentFull timeImmediate startWorldwideFlexible hours
Rs 7000 - Rs 12000 per month
...product and service information and resolve customers concerns and complaints Enter customer information in the system and identify and escalate priority issues Completing call log and producing call reports Provide follow up customer calls when necessary Requirements...Suggested- ...reviews and mentor junior developers.- Collaborate with cross-functional teams (QA, DevOps, Product).- Provide L2/L3 support and resolve escalations.- Work on bug fixing, feature enhancements, and new development.- Assist in API integrations and support backend/frontend modules.-...SuggestedContract work
- ...ClickUp. Coordinate with team members and clients to ensure seamless project execution. Identify and address project issues and escalate when necessary. Maintain clear and concise project documentation. Facilitate effective communication among team members....SuggestedFull timeFreelanceLocal areaNight shift
- ...regulatory and company guidelines. This role involves driving performance through agency engagement, ensuring process adherence, resolving escalations, and supporting overall collection targets in the assigned region. What We Expect From You Set up and manage the network of...SuggestedFull timeLocal area
- ...Location: Surat, Gujarat, India Job ID: 86947 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team,...SuggestedLocal areaNight shiftWeekend work
- ...compliance to systems and process as per audit requirement. 17. Ensuring Business Losses are reduced. 18. Attending to customer escalations and resolving them in a timely manner. 19. Driving Incentive Programs and using them to motivate sellers and improve productivity...Suggested
sotc travel ltd.
Surat6 days ago Rs 2 - 3 lakhs p.a.
...Support field executives and sales coordinators 6. Customer Relationship Management • Handle customer queries and resolve escalations • Ensure high customer satisfaction and retention • Build long-term relationships with key clients 7. Reporting & MIS...Suggested- ...Participate in: Progress review meetings Commercial negotiations Dispute resolution discussions Support senior management during escalations and arbitration/litigation processes. Ensure alignment of commercial actions with overall project delivery strategy. Project...SuggestedContract workFor contractorsFor subcontractorHybrid workLocal areaWorldwideFlexible hours
- ...channel network and execute the agreed touch point management system for faster customer connectivity and loan processing-disbursement escalate issues appropriately for timely resolution Customer Servicing & Relationship Management # Coordinate with risk and...SuggestedLocal area
Aditya Birla Group
Surat2 days ago - ...decisions around operations, market expansion, and capital deployment. Act as a trusted confidant to the CEO-anticipating challenges, escalating key issues, and representing leadership internally when needed. Support talent development through mentorship and cultivate a...SuggestedWork at office
Michael Page
Surat10 days ago - ...directly with clients to ensure social media efforts meet their expectations and align with overall brand objectives. Ownership & Escalation Handling If content is delayed due to internal gaps, find alternative solutions and ensure timely posting. Take full ownership...SuggestedFull time
gemius studios
Surat7 days ago - ...KONE India is part of KONE one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day millions of people globally are using our elevators and escalators in an increasingly urbanizing...SuggestedLong term contractPermanent employmentFull timeContract workTemporary workFor subcontractorWork at office
KONE
Surata month ago Rs 1 - 6 lakhs p.a.
...Others: Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM. Manages Local Vendors /agency...Work at officeLocal areaImmediate startYes Bank
Surat26 days ago- ...multiple complex project streams simultaneously, ensuring they align with Project Tree's long-term business goals. Stakeholder & Escalation Management: Establish high-trust relationships with senior executives and key global clients. Serve as the primary point of contact...Long term contractFull timeContract workPart timeTraineeshipHybrid workShift work
projecttree
Surat8 days ago - ...Product team to influence the roadmap. Develop customer-facing resources: guides, playbooks, training videos, and FAQs. 6. Support Escalation & Issue Resolution Work closely with the Support & Engineering teams on high-priority issues. Facilitate clear communication...Full timeContract work
testgrid.io
Surat8 days ago - ...satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities...Full timeWork at officeLocal area
- ...email with professionalism and empathy. Provide prompt, accurate, and effective solutions to a wide range of customer queries. Escalate complex or unresolved issues to appropriate internal departments when necessary. Maintain detailed and up-to-date records of customer...Full timeUS shiftShift work
TriOptus
Surat7 days ago - ...adherence on seat confirmations, refunds, and cancellation handling. Collaborate with customer support and tech teams to address escalations and resolve partner issues. Run regular health checks and audits on partner performance and NPS metrics. What We're Looking...Local area
One 97
Surat10 days ago - ...Diagnose and resolve P1 / critical issues quickly Handle trading interruptions, terminal issues, or connectivity problems Escalate issues to internal teams when required Maintain calm and structured response during outages 3. Trading Terminal & System Support...Full timeImmediate startRemote jobShift workNight shiftAfternoon shift
stellaredge brokers
Surat6 days ago Rs 12 - 18 lakhs p.a.
...SAP other module Coordinates activities simultaneously for multiple projects Manage Internal / External Audit. Zero noncompliance No Escalations Reduce Manual / excel based working System Performance and availability Skills and academic qualifications Educational...Gujarat Fluorochemicals
Surat13 days ago- ...understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content....Full time
Bigscal Technologies Pvt Ltd.
Surat8 days ago Rs 5 - 20 lakhs p.a.
...relationship management Build long-term, trusted relationships with key clients to promote loyalty and business retention Resolve escalated client issues promptly and efficiently Product & Revenue Management Oversee delivery of the full suite of banking products...Full timeV Konnect
Surat28 days ago- ...collections. Monitor ageing reports and reduce overdue outstanding. Drive improvements in DSO (Days Sales Outstanding) . Approve escalations such as payment holds legal notices or credit suspensions. Team Leadership & Coordination Lead mentor and manage the credit...Full time
Ascolite
Surat18 days ago Rs 9 - 13 lakhs p.a.
...production systems. Support end-to-end software delivery, ensuring accuracy, performance, and reliability. Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : Work closely with cross-...Hybrid workVayuz Technologies
Surat29 days ago- ...Principal Responsibilities To ensure timely and error free reporting of transactions received at the ISC. Act as a point of Escalation and keep a track of high aging cases for the locations mapped and ensure responses are sent in line with complaints Policy. To ensure...Permanent employmentFull timeFlexible hours
HSBC
Surata month ago - ...sites Handling customer complaints in defined TAT as per organization policy. Providing technical support to the trade team for escalated customer complaints. Site Sampling & Implementation of new products Business Development Concept Testing - Sampling of new products...Full timeFor contractors
Paints HO
Surata month ago - ...business and increase retention. Drive stores against goals (Volume FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station...Full timeShift work
Amazon
Surata month ago
