Average salary: Rs930,000 /yearly
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- ...Product team to influence the roadmap. Develop customer-facing resources: guides, playbooks, training videos, and FAQs. 6. Support Escalation & Issue Resolution Work closely with the Support & Engineering teams on high-priority issues. Facilitate clear communication...SuggestedFull timeContract work
testgrid.io
Surat5 days ago Rs 5 - 6 lakhs p.a.
...delivered to users. • Enforce daily data hygiene and reporting discipline • Identify patterns and trends to proactively prevent escalations • Act as the single source of operational truth for leadership 4. Cold Supply Chain & Fruit Logistics Management • Coordinate end...SuggestedFull timeWork at officeRemote jobWork from homeWorking Monday to Friday- ...reviews and mentor junior developers.- Collaborate with cross-functional teams (QA, DevOps, Product).- Provide L2/L3 support and resolve escalations.- Work on bug fixing, feature enhancements, and new development.- Assist in API integrations and support backend/frontend modules.-...SuggestedContract work
Rs 4 - 8 lakhs p.a.
...proficiently. Stay updated with relevant technological tools and software improvements. Troubleshoot basic technical issues or escalate them to IT support when required. Qualifications & Experience ~ Graduate in any discipline (preferred: Business Administration or...SuggestedWork at officeAswani Industries
Surata month agoRs 1 - 6 lakhs p.a.
...Others: Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM. Manages Local Vendors /agency...SuggestedWork at officeLocal areaImmediate startYes Bank
Surat2 days ago- ...Lead and mentor a team of IT infrastructure specialists and administrators. Provide technical guidance and support to resolve escalated IT issues. Coordinate IT infrastructure projects, ensuring timely delivery within budget. Collaborate with cross functional teams...Suggested
Concept Medical
Surat26 days ago - ...ClickUp. Coordinate with team members and clients to ensure seamless project execution. Identify and address project issues and escalate when necessary. Maintain clear and concise project documentation. Facilitate effective communication among team members....SuggestedFull timeFreelanceLocal areaNight shift
Rs 0.5 - 4.5 lakhs p.a.
...priority and seek to understand customer needs and service them on priority. Product and after sales support to the Bank team for handling customer queries and escalations if any. To meet the KYC guidelines by checking all the KYC related documents from the customers...SuggestedICICI Securities Limited
Bardolia month ago- ...understanding of social customer service; work with internal teams to develop responses to complaints on owned social media channels and escalate to appropriate internal departments when needed. Administer all company social media accounts ensuring up-to-date content....SuggestedFull time
Bigscal Technologies Pvt Ltd.
Surat11 days ago - ...satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escalate any and all Guest complaints quickly Work with all facilities and services provided within the hotel and identify opportunities...SuggestedFull timeWork at officeLocal area
Rs 9 - 13 lakhs p.a.
...production systems. Support end-to-end software delivery, ensuring accuracy, performance, and reliability. Serve as the technical escalation point for application support and incident resolution. Collaboration & Problem Solving (15%) : Work closely with cross-...SuggestedHybrid workVayuz Technologies
Surat5 days ago- ...Maintain employee records, attendance, and leave data Help organize employee engagement activities Address basic employee queries and escalate when needed 3. Accounting & Finance Support Assist in maintaining invoices, expenses, and records Support in payroll data...SuggestedFull timeInternshipWork at office
upnext software private limited
Surat1 day ago - ...regulatory and company guidelines. This role involves driving performance through agency engagement, ensuring process adherence, resolving escalations, and supporting overall collection targets in the assigned region. What We Expect From You Set up and manage the network of...SuggestedFull timeLocal area
Rs 5 - 7 lakhs p.a.
...Fulfilment Control: Monitor and improve ride fulfilment rates, ensuring minimal cancellations and optimal customer experience. 4. Daily Escalation Handling: Manage and resolve day-to-day operational issues, including driver/customer escalations. 5. City Transactions Growth:...SuggestedLocal areaImmediate start- ...accurate records of customer interactions and transactions.Provide regular reports on collection activities and performance.Handle escalations promptly and effectively to resolve issues.Daily DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection...Suggested
Bajaj Finserv
Surat2 days ago - ...email with professionalism and empathy. Provide prompt, accurate, and effective solutions to a wide range of customer queries. Escalate complex or unresolved issues to appropriate internal departments when necessary. Maintain detailed and up-to-date records of customer...Full timeUS shiftShift work
TriOptus
Surat1 day ago - ...compliance to systems and process as per audit requirement. 17. Ensuring Business Losses are reduced. 18. Attending to customer escalations and resolving them in a timely manner. 19. Driving Incentive Programs and using them to motivate sellers and improve productivity...
sotc travel ltd.
Surat3 days ago - ...queries, assisting in resolution of complaints and managing the service requests raised. They are also responsible for handling of escalations. They are responsible for addressing all customer service requests and closure in timely manner. Key Responsibilities...
Axis Bank
Surat1 day ago - ...multiple complex project streams simultaneously, ensuring they align with Project Tree's long-term business goals. Stakeholder & Escalation Management: Establish high-trust relationships with senior executives and key global clients. Serve as the primary point of contact...Long term contractFull timeContract workPart timeTraineeshipHybrid workShift work
projecttree
Surat4 days ago - ...in terms of blended premium & no. of cases. Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs Support bank's sales force in terms of various activities like o Joint sales calls to generate leads o Update branch...
Niva Bupa Health Insurance
Surat8 days ago - ...Google Tag Manager , including verifying pixels, events, and conversion tags. Identify tracking issues or data discrepancies and escalate them to senior team members for resolution. Prepare weekly and monthly performance reports with insights and observations....
jewel pro tech
Surat8 days ago Rs 5 - 20 lakhs p.a.
...relationship management Build long-term, trusted relationships with key clients to promote loyalty and business retention Resolve escalated client issues promptly and efficiently Product & Revenue Management Oversee delivery of the full suite of banking products...Full timeV Konnect
Surat4 days ago- ...maintain accurate records in the EMR/HIS. Manage acute admissions and clinical emergencies; stabilise patients and coordinate timely escalation to ICU or specialty services. Perform common bedside procedures per hospital protocol (e.g., pleural/ascitic taps, peripheral/...
docdort
Surat2 days ago Rs 3 - 5 lakhs p.a.
...costs. Preparing regular reports for senior management on claims performance and operational efficiency Addressing and resolving escalated claims issues and disputes Open file review Weekly and publishing weekly reports of OFR Cases Qualifications ~ Bachelor of...Liberty Mutual
Surata month ago- ...Coordinate with legal, repossession, auction, and recovery partners for NPA resolution. Ensure fair customer treatment, handle escalations, and resolve grievances. Maintain adherence to RBI guidelines, internal policies, audit requirements, and SOPs. Prepare and review...Local area
Axis Bank
Surat11 days ago - ...decisions around operations, market expansion, and capital deployment. Act as a trusted confidant to the CEO-anticipating challenges, escalating key issues, and representing leadership internally when needed. Support talent development through mentorship and cultivate a...Work at office
Michael Page
Surat18 hours ago
