Average salary: Rs600,000 /yearly
More stats ...projects are delivered ontime within scope and within budget.
Create and maintain comprehensive project documentation.
Report and escalate to management as needed.
Required Skills:
Minimum 5 years of experience in software development.
Must have 2 Years of proven...
...Services team (e.g. Ensure regular updates on tasks SOP’s, artifacts, templates, checklist, distribution list, service POC to reachout, Escalation Matrix, Daily & Weekly sync & MOM etc.)
Participate in management & client meetings for regular updates.
Create monthly...
...support is required to provide robust HR systems service delivery to our customers and stakeholders.
Identify complex / ageing / escalation centric support requests and enable trouble-shooting, solution-building, stakeholder management where required.
Function as a subject...
...Security Office & Active participation in Security Industry forums, communities and standards organizations, Lead security conversations & Escalation point for Security Incidents & investigations.
Participation in discussions & presentations with Partners and Customers...
...share a passion for building the next generation of networking technologies—and having fun along the way.
We are looking for an Escalation Enterprise TSE to join our Support Operations team in Trivandrum, reporting to the manager of Technical Support. In this role, you...
...passion for building the next generation of networking technologies—and having fun along the way.
Infoblox is seeking a Senior Escalation Enterprise TSE to join our Support Operations team in Trivandrum. Technical Support Engineers are responsible for providing technical...
..., identify risks, and implement mitigation strategies.- Act as a point of contact for technical issues, facilitating resolution and escalation when necessary.- Provide regular project updates to stakeholders and senior management.- Ensure adherence to project management methodologies...
...configuration management, program management, product managers etc.
Should be the focal point of contact for the QA team for all the escalations related to testing and Quality assurance.
Creating and defining risks contingencies and plans
Requirements
Defining...
...Identify and address project-related issues promptly and effectively, working with cross-functional teams to find solutions.
Escalate critical issues to senior management as needed.
Quality Assurance:
Ensure the quality and delivery of project deliverables...
...engineering and make recommendations or undertake independent research to validate new ideas
Act as the key trouble-shooter in complex/escalated incidents
Provide innovative ideas and solutions in an ever-changing environment with an up-to-date knowledge regarding existing...
...required to conduct AML program requirements
Seek to understand the overall process and objective before beginning to work on a task
Escalate issues and problems, articulate clearly to leadership, onshore and client team
Demonstrate integrity, respect and be able to work...
...breakdown structure and provide technical estimate.
~Provides good visibility and update on the progress of all activities and tasks, escalating issues and in a timely manner.
~Maintain a cohesive spirit to accomplish the team responsibilities.
~Proficient enough to be a...
...the daily operational performance of Infoblox’s Technical Support Center
~Drive resolution of complex production issues, including escalation, delivery, and operational processes
~Hire, develop and lead a team of Technical Support Engineers
~Manage the business relationship...
...Content management
Access management
Responding promptly to user queries
Conducting primary level trouble-shooting and escalating issues to IT teams within the firms Service Management Systems
Analyse the data available through the supported products and generate...
...to deliver against increasing volume, especially during summer.
Report volume analysis vs resource allocation vs criticality and escalate point of risk, especially during seasonal peaks.
Support transition projects in parallel with BAU.
Mentor and help the team members...
...multiple clients by monitoring their applications 24x7x365
Respond to incidents, service requests, and support on minor changes
Escalate to the Level 2 and Level 3 engineers
Review and manage tickets from various projects and also clients/stakeholders
Require persistence...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
...effectively present technical information, communicate technical issues, deliver solution capabilities, and manage sensitive customer escalations with all levels of the organization.
Interpersonal and collaborative skills to engage senior executives in cross business...
...approvals in repo cases & helping the agency manage repo-related issues.
•Handling collection/repo-related customer service issues/escalations.
•Coordinating with the legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in...
...service disruptions
Planning and patching systems based on generated software vulnerability reports
Responding to alerts and escalation of incidents, with the aim to analyze and resolve them
Execute root cause analysis into P1/P2 incidents
Fulfilling service requests...
...with cross-functional teams to identify and resolve onboarding challenges promptly.
Work with the Service Manager to investigate and escalate unresolved setup issues, ensuring customer needs are met.
Assist the Service Manager in investigating service incidents and...
...& management experience as per Vendor guidelines and industry best practices
Troubleshoot Splunk platform and application issues, escalate the issue and work with Splunk support to resolve issues
Certification in any one of the SIEM Solution such as IBM QRadar, Exabeam...