Average salary: Rs930,000 /yearly
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- ...guidelines are complied with while repossessing accurate records of customer interactions and regular reports on collection activities and escalations promptly and effectively to resolve DRR (Daily Risk Report) managementDevelop and implement strategies to improve collection to...SuggestedFull time
Bajaj Finance Limited
Lucknow29 days ago - ...legislation, industry trends, external risks and new technologies related to operations. Report incidents to GSOC as per agreed escalation matrix. Possess the ability to deliver under ambiguous and strenuous situations. Deliver on projects or continuous improvement...Suggested
Amazon Thunder
Lucknow6 days ago Rs 3 - 5 lakhs p.a.
...sales targets. Monitor market trends, competitor activities, and pricing dynamics to maintain a competitive edge. Provide fast escalation of customer topics through the Hella organization Represent Hella on all customer events like fairs or customer garage events 1...SuggestedHELLA
Lucknowa month ago- ...experience in technical support - Experience working in fast paced environments and managing workload even during times of stress or escalated activity Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and...SuggestedFull timeLocal area
Amazon
Lucknow29 days ago - ...Development & Implementation of quality plans for AMS customers and delivery partners Solution design for complex AMS proposals Escalation Management - De-escalate critical customer situations SDM to drive Projects and Application Support & Maintenance portfolio - SAP...Suggested
HCL TechBee
Lucknow3 days ago - ...basic network connectivity issues. Document incidents, service requests, and resolutions using the Incident Management System. Escalate complex issues to Level 2 and Level 3 support teams and ensure closure within SLA. Perform user account provisioning and user account...SuggestedFull timeApprenticeshipInternship
HCL TechBee
Lucknow3 days ago - ...Implementing Best Practices In Asset Management Services To Ensure Compliance With Company Policies. 2. Provide On-Call Support For Escalated Issues, Performing Root Cause Analysis Using Asset Management Tools To Identify And Rectify Recurring Problems. 3. Conduct...Suggested
HCL TechBee
Lucknow3 days ago - ...problems. Responsible for solving high complexity issues at a system / domain / vertical level. Responsible for resolution/ escalations within the area of expertise. Using independent judgment in selection of alternative courses of action. What do we expect from...SuggestedWorldwideFlexible hours
inmobi advertising
Lucknow3 days ago Rs 2 - 3 lakhs p.a.
...Support field executives and sales coordinators 6. Customer Relationship Management • Handle customer queries and resolve escalations • Ensure high customer satisfaction and retention • Build long-term relationships with key clients 7. Reporting & MIS...SuggestedRs 4 - 12 lakhs p.a.
...transformation projects, and data support operations. Manage delivery across multiple projects including client and team management, escalation management, and stakeholder communication. Oversee budgeting, forecasting, and P&L management for data initiatives. Manage...SuggestedGrowel Softech Private Limited
Lucknow25 days ago- ...share relevant data points/ inputs to create a positive brand Image amongst SBI stakeholders # Front-end all customer service escalations from the branch walk-in customers in assigned area and resolve them as per the resolution rights shared # Conduct periodic service...SuggestedFull timeLocal area
SBI cards
Lucknow5 days ago - ...vendor portals Process and track payments within deadlines Maintain accurate account records Resolve billing discrepancies Escalate unresolved issues Expectations Strong English communication skills High attention to detail Ability to manage multiple...SuggestedFull timeRemote jobWork from homeUS shiftShift workNight shift
ARDEM Incorporated
Kakori3 days ago Rs 2.5 - 4.5 lakhs p.a.
...HRMS/HRIS and assist in generating reports. 4. Employee Queries & Support Address basic HR-related queries from employees. Escalate issues to seniors if required and ensure timely resolution. 5. Coordination with Central HR Work closely with central HR team for...SuggestedIndira Ivf Hospital
Lucknowa month agoRs 5 lakh p.a.
...independently handle all development, administration, performance, security, and Azure infrastructure, making sound technical decisions without escalation paths. KEY RESPONSIBILITIES Development & Administration ~Develop & maintain custom themes and plugins (PHP, JS, CSS) ~...SuggestedFull time- ...resolutions / Reopen Cases. 4. To maintain high login Efficiency (Availability) for customers. 5. To update worklogs and follow shift/ escalation process to escalate complex problem to appropriate support specialists/route problems to 2nd and 3rd level IT support staff as the...SuggestedShift work
HCL TechBee
Lucknow3 days ago - ...accordingly. Resolution of all Employee Payroll queries with proper clarifications to the satisfaction of the Employees. Ensuring any escalations for issues faced by employees are addressed as a priority. Process Adherence / Compliance Timely instructions to banking team...Hourly payFull timeLocal area
HCL TechBee
Lucknow3 days ago - ...partnerships Drive performance across stations and sites to meet client SLAs Handle client relationships, negotiations, and escalations Candidate Profile ~5–12 years of experience in last-mile logistics, e-commerce, or quick commerce operations ~ Proven experience...Full timeLocal area
dropx logistics
Lucknow3 days ago - ...productive team of Off Roll employees Maintain delinquency on the portfolio in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor & measure key conversion productivity & data penetration metrics Learning and Understanding of CRM & lending...Full time
Bajaj Finance Limited
Lucknow29 days ago - ...role expectations product characteristics and USPs to enhance effectiveness of sales efforts Track cases in the complaint tracker/ escalations received liaising with relevant stakeholders as required to drive satisfactory closure Deploy efforts/ initiatives in...Full timeSelf employmentLocal area
Financial Services
Lucknow29 days ago Rs 5 - 10 lakhs p.a.
...Follow quality standards and ensure compliance with company policies and guidelines during all process activities. Reporting and Escalation Prepare basic reports and escalate issues or deviations to supervisors in a timely manner. Continuous Improvement Identify...Inventive Software Solutions
Lucknowa month agoRs 7 - 9 lakhs p.a.
.... Operation Team management. SOP development for warehouse and transportation. Daily report monitoring. Handling client escalation. Handling Client meeting, client escalations, operation review with client. KPI management. First POC for client Transportation...Parekh
Lucknowa month ago- ...inventory and ensure the timely procurement of hostel supplies and essentials. Address student concerns related to hostel facilities and escalate unresolved issues to the concerned authority. 2. Office of Student Affairs (OSA) Support: Assist the OSA in organizing student...Work at officeLocal area
Jaipuria Institute of Management
Lucknow3 days ago - ...standard specifications. Ensure minimum 100 Mbps internet connectivity compliance for remote staff and assist with ISP-related escalations. Identity & Access Management Manage and maintain user identities, access policies, and lifecycle operations using Azure Entra...Full timeRemote jobWork from homeShift work
ARDEM Incorporated
Kakori3 days ago - ...Service # To liaison with DASS team with Jio Point team & S&D team for service operations # To ensure customer satisfaction, to avoid escalation of issues # To ensure service policy adherence by Jio Point personnel # To be responsible and accountable for Service...Full time
JIO
Lucknow3 days ago - ...employees to ensure higher morale and productivity handle grievance employee query etc. Proactive sensing of ER issues and timely escalation to leadership as required Proficient in data analysis report & dashboard preparation through effective usage of HRIS and MS excel...Full time
Amazon
Lucknow29 days ago - ...Management Facilitate risk identification, assessment, and mitigation planning. Maintain risk registers and ensure timely updates and escalations. Conduct what-if scenario planning to assess the impact of risks, delays, or changes. 5. Reporting & Governance Prepare...No agencyFlexible hours
TurnerTownsend
Lucknow6 days ago - ...3. Field Collections & Risk Control . Ensure strong field discipline (app usage, visit tracking, audit trails) . Drive legal escalation for critical/high-risk cases . Conduct audits to identify and mitigate portfolio risks . Maintain strong governance and control...
One 97
Lucknow1 day ago - ...losses Proactively identify risks to maintain portfolio quality and liaise with channel partners customers and the risk team in escalation cases supporting coordination with systematic MIS on NPAs and credit trends Review over due account on a daily basis in the zone...Full timeSelf employmentLocal area
Financial Services
Lucknow20 days ago - ...processes and systems Conduct root cause analysis define corrective actions and ensure they are completed. Dive deep on executive escalations. Develop a thorough understanding of customer needs and pain points related to our deliveries both existing and potential....Full timeImmediate startFlexible hoursShift workNight shift
Amazon
Lucknow23 days ago - ...underperformance, adopting/ proposing process improvements, capitalizing on channel optimization opportunities, etc. It serves as a point of escalation for specific cases/ exception handling and supports the removal of bottlenecks at the regional level. It also drives cross-selling...Local area
Aditya Birla Group
Lucknow3 days ago
