Average salary: Rs348,609 /yearly
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Rs 3.5 - 4.5 lakhs p.a.
...We are looking for a Customer Escalation Officer to handle and resolve customer grievances related to life insurance policies. The ideal candidate will act as a bridge between customers, branch teams, and internal departments to ensure timely resolution of escalated issues...SuggestedTekpillar
Navi Mumbai13 days ago- ...Job Requirements About the Role As a Regulatory Escalation Officer in the Grievance Redressal team at IDFC First Bank, you will be responsible for resolving escalated customer complaints received from regulatory bodies, senior management, and internal departments. This...Suggested
IDFC
Navi Mumbai1 day ago - ...RO:Service Recovery - Team Member - Escalation desk About the Role We are looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines. The job entails attending customer complaints received from...Suggested
Axis Bank
Mumbai9 days ago - ...differentiated experience. o To partner with us in this mission, we are looking for a talented Specialist - Grievance Desk Escalations to join our Customer Service team in Mumbai. Your typical week might include the following: Ensuring timely, fair, and effective...SuggestedFull timePart timeFixed term contract
Rs 1 - 8 lakhs p.a.
...We are seeking a diligent Deputy Manager - Escalation Specialist to manage and resolve customer escalations, ensuring prompt, consistent, and delightful customer service. You will be responsible for owning issues, driving action items, and maintaining clear communication....SuggestedFull timeRotating shiftMantras2success Consultants
Mumbaia month ago- ...operational & tactical issues representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication. Manages expense/cost target commitments for all service delivery requirements implementing & monitoring expense...SuggestedLocal area
HP
Mumbai2 days ago Rs 5 - 8.5 lakhs p.a.
Key Deliverables: Drive process improvements and resolve key merchant support challenges Monitor operational tasks, team metrics, and ensure regulatory alignment Oversee team performance including in-house and outsourced operations Implement tools and frameworks...SuggestedPhonePe
Navi Mumbai25 days ago- What does the job entail • Responsible for resolving customer queries and service requests received through email • Ensure service interactions are dealt with promptly including service recovery • Coordinate with internal teams to ensure the requests are closed in...Suggested
tekpillar
Mumbai4 days ago - ...priorities, initiatives, and expectations clearly across the team ~Onboard and train new members ~Serves as the primary point of escalation for program delivery issues ~Approve and manage time-off requests, ensuring appropriate coverage during absences. ~Coordinate...SuggestedLong term contractFull time
- ...documenting bounced and fraudulent payments and notifying the proper authorities as and when such documents are created Managing escalations from vendors including periodical reconciliation of Statement of Accounts Assist on month end closing end to end Ensuring the...SuggestedFull timeHybrid workWork at officeWork from homeFlexible hoursShift workDay shiftEarly shift
- ...discrepancies that delay payments. Record and monitor customer promises to pay and follow up accordingly Send systematic reminders and escalation notices based on aging buckets Provide inputs to finance teams for accurate cash flow forecasting Reconcile customer accounts...SuggestedFull time
- ...key liaison between Country Finance, Shared Services (GHBS), and Site teams. Manage stakeholder relationships and act as the main escalation point for divisional R2R issues. Support audit processes and balance sheet reconciliations. Develop and mentor junior team...SuggestedShift work
- ...our proprietary tools for performing data engineering, analytics and visualization activities. Responsible for project deliveries, escalation, continuous improvement, and customer success.Candidate Profile- Strong knowledge of Python, Django, React, Flask, Flutter, Bootstrap...SuggestedLocal area
- ...patient history, observations, interventions, and discharge summaries accurately. - Respond promptly to emergencies within the ward and escalate to consultants as required. - Educate patients and families about treatment plans, medications, and post-discharge care. -...Suggested
- ...emergency response procedures Exceptional communication and interpersonal skills Proven ability in conflict resolution and de-escalation techniques Competent in report writing and basic computer skills Knowledge of local laws and regulations related to security operations...SuggestedPermanent employmentFull timeLocal areaFlexible hoursNight shift
- ...our proprietary tools for performing data engineering, analytics and visualization activities. Responsible for project deliveries, escalation, continuous improvement, and customer success. Candidate Profile : - Strong knowledge of MVC frameworks, SQL coding, and at least one...Local area
- ...performance, and delivery excellence. ~ Proactively identify project risks, issues, and dependencies; develop mitigation plans to avoid escalations. ~ Partner with business leaders, consulting teams, and technical specialists to design and implement value-driven solutions....Full timeHybrid work
- ...Adherence to Standards: Ensure that all activities align with global standards and processes, maintaining consistency and quality. Escalate client feedback to management and take proactive measures to ensure positive experiences. Promote a client-centric culture that...Long term contractHybrid workImmediate start
Rs 5 lakh p.a.
...interpretation, employee discipline matters, notice period discussions, underperformance cases, and other sensitive people issues, escalating when necessary Maintain and update employee handbook, leave policy, code of conduct, and day-to-day HR process documentation Help...Full timeHybrid workWork at office- .... · Drive effective stakeholder engagement to achieve superior customer satisfaction, acting as the primary point of contact for escalations and strategic discussions. Align with senior leadership to manage annual performance cycles and support employee career development...Full timeHybrid workWork at officeRemote jobShift work
Rs 3 - 4.6 lakhs p.a.
...Number of openings 2 About Escon Elevators Escon Elevators is a leading manufacturer and exporter of elevators, escalators, car parking lifts, and related control devices with more than 30 years of experience and a long list of satisfied customers across...Immediate startRs 2.5 - 3.5 lakhs p.a.
...Number of openings 5 About Escon Elevators Escon Elevators is a leading manufacturer and exporter of elevators, escalators, car parking lifts, and related control devices with more than 30 years of experience and a long list of satisfied customers across...TraineeshipImmediate start- ...the earliest. Identify risks and issues challenges at team level and resolve them to ensure no impact on client business. Timely escalation to internal management for getting better guidance and support. Provide constructive feedback to the team. Helping the team to grow...Full timeFlexible hours
Emerson
Navi Mumbaia month ago - ...hygiene of warehouse. .Timely reply of customer queries. .Not to compromise on safety of employees and premises. .Timely escalations to Management on non-compliance. .Timely acknowledge on mail for any short/ excess shipments received. .Plan for Improve productivity...Contract workShift work
DP World
Bhiwandi5 days ago - ...readiness; deliver structured onboarding touchpoints. Track new-hire milestones (equipment, training completion, early productivity) and escalate risks. Maintain placement pipeline and redeployment opportunities with hiring/ops; schedule interviews and update statuses....US shiftShift work
Accenture
Navi Mumbai26 days ago Rs 0.5 - 2 lakhs p.a.
...good customer experience. Key Deliverables (Key Result Areas): Application Monitoring Sanity Check Communication Skills Escalation Process Working Effectively on Timely Alerts Task Management Key Responsibilities (Job Description): Application...TraineeshipWork at officeImmediate startShift workQualitykiosk Technologies Private Limited
Navi Mumbai29 days ago- ...performance, key metrics, and reconcile outgoings, royalties, turnover rents, franchise billings and their dues collection Monitor and escalate arrears Conduct audits to ensure full monies owed are being received by RBML Support the management of rent reviews, lease...Full time
jio-bp
Navi Mumbai7 days ago - ...usage guides, and release notes to ensure transparency across the global team. Identify, troubleshoot, and resolve platform issues, escalating to the Manager or US counterparts as appropriate and contributing to root cause analysis and long-term fixes. Contribute to data...Long term contractWork at officeRemote job
MorningStar
Navi Mumbai7 days ago - ...including system upgrades, troubleshooting and maintenance activities Monitor service quality, understand and utilize the Incident Escalation Procedures and pre-emptively inform supervisors when potential issues arise Understand and Implement the Data Confidentiality...Remote job
SLB PR
Navi Mumbai8 days ago - ...sites Handling customer complaints in defined TAT as per organization policy. Providing technical support to the trade team for escalated customer complaints. Site Sampling & Implementation of new products Business Development Concept Testing - Sampling of new products...Full timeFor contractors
Paints HO
Navi Mumbaia month ago
