Average salary: Rs950,000 /yearly
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- ...from you Become the force that turns every 'what if' into 'what's next'. In a world where you can be anything, Be Infoblox . Escalation Enterprise TSE We have an opportunity for an Escalation Enterprise TSE to join our Support Operations team in Bangalore/...SuggestedRemote jobFlexible hoursShift workNight shift
Infoblox
Thiruvananthapuram2 days ago - ...Understand new ServiceNow features and unused module functionality to drive platform expansion and adoption. ~Service operations and escalated support, assisting in the management of the ServiceNow service, including core configuration, user administration, core application...SuggestedImmediate startShift work
- ...Trust and SASE/SSE principles. Oversee policy design, tuning, and optimization to reduce risk and false positives. Act as the escalation point for major security incidents involving web, internet, or lateral movement threats. Manage and mentor security engineering teams...SuggestedFull timeHybrid work
- ...plus. ~ Excellent written and verbal communication skills. ~ Ability to manage multiple initiatives and respond effectively to escalations. ~ Experience working with stakeholders across all levels, including executive leadership. ~ Comfort collaborating with remote...SuggestedFull timeContract workHybrid workShift work
Uplers
Trivandrum4 days ago - ...productive team of Off Roll employees Maintain delinquency on the portfolio in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor & measure key conversion productivity & data penetration metrics Learning and Understanding of CRM &...SuggestedFull time
Bajaj Finance Limited
Thiruvananthapuram29 days ago Rs 9 lakh p.a.
...secure, up-to-date, and fully functional. Troubleshoot hardware/software issues and coordinate with vendors or external support when escalation is required. Maintain software compliance across systems by installing, updating, and managing applications in alignment with...SuggestedLong term contractFor contractorsHybrid workWork at officeRemote jobWork from homeFlexible hoursnisje
Thiruvananthapuram10 days ago- ...identity, collect required documentation or acknowledgments, provide professional and courteous service, address queries promptly, and escalate any grievances or delivery/transaction issues to the branch or operations team Maintain accurate cash balances, perform daily...SuggestedHybrid workWork at officeOverseasFlexible hours3 days week
Nium
Thiruvananthapuram4 days ago Rs 8 - 13 lakhs p.a.
...services Timely communication of relevant information to the Branch employees for the smooth functioning of the Branch Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure comprehensive compliance with all...SuggestedYes Bank
Trivandrum21 days ago- ...requests for hosted applications developed by the development teams as well as other products that form part of the live service. Escalate issues, if required, to the Product Owner, Lead Architect or DevOps Lead. Identify root cause issues (and fixes if possible). Continual...SuggestedExtra incomeSummer holiday jobsVacation SchemeHybrid workWork at officeWorldwide
RM Technology
Trivandrum4 days ago - ...Record and track issues using the ticketing system to ensure timely resolution. Coordinate with the development or technical team for escalated issues requiring advanced intervention. Assist in testing applications, documenting known issues, and maintaining a knowledge...Suggested
Neoito
Trivandrum4 days ago - ...accountability, and measurable outcomes. •Conduct weekly/monthly service review meetings, KPIs reporting, workload tracking, and performance escalations. •Align ticket routing, prioritization, SLA adherence, capacity planning, and knowledge transfer processes. Continuous...SuggestedLong term contract
visteon corporation
Trivandrum4 days ago - ...Expertise in schedule planning, effort estimation, dependency tracking, and delivery monitoring. Hands-on experience in scope and schedule change management, stakeholder communication, and issue escalation. Tools: Jira, Confluence, MS Project, Git, Jenkins, or equivalent....Suggested
Reflections Info Systems
Thiruvananthapuram17 days ago - ...initiatives Handle contract management and ensure compliance with company policies Track and resolve supply chain risks, delays, and escalations Work with finance on invoice verification, GRN matching, and payment follow-ups Maintain accurate procurement records, and...Suggested
Genrobotics Medical & Mobility
Thiruvananthapuram3 days ago Rs 1 - 5 lakhs p.a.
...Personality guidelines Compliant towards KYC and all operational risk Comply with Bank's policies and processes Ensure timely escalation of issues impacting business and appropriate solutions to address the concerns Ensure safety and security of Bank and customer's...SuggestedYes Bank
Trivandrum21 days ago- ...VPN) Support: Security audits, VA/PT remediation; Log analysis and incident response Incident & Problem Management Act as L3 escalation point Perform: Root Cause Analysis (RCA); Problem management Ensure: SLA adherence; Minimal downtime Automation &...SuggestedHybrid workShift work
Knitt Labs
Trivandrum7 days ago - ...incidents alerted from the monitoring and making sure they are raised and resolved Work together with the Incident management team and escalate all major issues appropriately Helping and collaborating effectively with internal and external colleagues to resolve incidents....Work at officeShift work
tryzens global
Trivandrum8 days ago - Key Responsibilities : - Analyze security alerts and incidents escalated from L1 analysts, determining their severity and potential impact on the organization.- Conduct thorough investigations of security incidents, utilizing SIEM tools, endpoint detection and response (EDR...
- ...planning, governance, and successful go-live and handover.- Manage delivery execution across schedules, milestones, risks, dependencies, escalations, budgets, SLAs, and client satisfaction outcomes.- Work hands-on in development using AI-assisted tools and modern IDEs by writing...Long term contractWork at office
Rs 6 - 11 lakhs p.a.
...transaction executed for a corporate client. Address all transaction related enquiries i.e. pre, during & post transaction processing & escalations Ensure strong monitoring of all transactions in the branch & maintain accurate / strong MIS for the branch. The same may be...Work at officeLocal areaImmediate startYes Bank
Trivandrum21 days ago- ...product owners and engineering leads Use tools, cadences, and communication to effectively create and maintain visibility, track progress, escalate blockers, run sprint reports, collect metrics, and drive relentless improvement If you like wild growth and working with happy,...
Quantiphi
Trivandrum3 days ago - ...coordination. Manage clinician visit schedules, ensuring timely authorization and compliance with prescribed frequency. Address escalations efficiently and provide real-time support for smooth operations. Monitor team performance, focusing on quality, productivity,...Work at officeShift workNight shift
ecorgy solutions
Trivandrum16 days ago Rs 1 - 5 lakhs p.a.
...collection activities and implement effective collection strategies. Manage and monitor collection staff performance. Resolve escalated collection issues efficiently. Prepare and analyze detailed collection reports. Job Requirements: Graduate in any discipline...Tata Capital
Trivandruma month ago- ...standard template, identifying deliverable due dates and review cycles Manage ongoing status reporting, communicate projects risks, escalating as needed Obtain guidance from appropriate sources before forming conclusions on how to manage a given issue or opportunity...Full timeImmediate startFlexible hours
EY
Trivandrum6 days ago - ...areas for improvement. Customer Experience Ensure superior customer service standards are maintained at all times. Handle escalated customer queries or complaints effectively. Build and maintain strong customer relationships to drive repeat business. Team Management...Seasonal work
Reliance Retail
Thiruvananthapurama month ago - ...appropriately with the urgency of tasks. Must be able to remain calm under pressure and ensure communications remain professional in escalated or emotionally turbulent situations Constantly assesses the neatness, accuracy, thoroughness of the work assigned. Proven...Full timeLocal area
PrismHR
Thiruvananthapuram6 days ago Rs 13 - 25 lakhs p.a.
...compliance guidelines. Assist with data validation, reconciliations, and reporting template updates. Respond to basic queries and escalate complex issues as required. Maintain and update process documentation. Develop foundational knowledge of reporting processes,...InternshipHybrid workWork at officeFlexible hours3 days weekumanist na
Trivandrum4 days ago- ...relationship with-in industry & earned preferred partner grade fornew/referral busin ess.Engage & retain clients with immediate escalation facilitation, regular visits & value deliv ery.Leading in legal liaison, contracting & payment agreement with clie nts....Immediate start
treebo hospitality ventures
Thiruvananthapuram5 days ago - ...management and those responsible for project management informed of any issues that might affect project target dates, scope or budget and escalates potential problems effectively and in a timely manner Consolidates and completes the high-level system requirements documents and...Contract workTemporary workHybrid workWork at officeFlexible hours
ICON plc
Thiruvananthapuram5 days ago - ...throughout the development lifecycle. • Proven track record of leading client/team discussions, resolving team issues, and handling escalations. • Implementing, testing, and fixing functionality. • Participating in agile Scrum deliveries as a team member. • Defining...Work at office
tamcherry
Thiruvananthapuram16 days ago - ...efforts to ensure data hygiene and for ensuring audit readiness Monitors existing data integration failures, resolves data errors, and escalates failures to Systems Analyst and process owners, when needed. Modifies/develops reports from HR system per provided requirements....
terumo blood and cell technologies
Trivandrum5 days ago
