Average salary: Rs301,249 /yearly
More stats ...Key Responsibilities:
Efficiently and accurately update the various information as per the country specific business rules.
Escalate any issues with the legibility of the scanned documentation as per the escalation matrix.
Adhere to internal policies to ensure compliance...
...ensure compliance with agreed-upon service levels and contractual obligations- Incident and Problem Management:Respond to and resolve escalated infrastructure-related incidents and problems in a timely manner- Conduct root cause analysis and implement corrective actions to...
...resolution.- Log all relevant incidents / Service requests details into the ticketing tool based on priority seriousness and categorization.- Escalate incidents and requests to appropriate service department for Level 2 & 3 resolution.- Adhere to work instructions and processes...
...Remedy AR system workflow development as per the provided design and debugging of the workflows.- Experience on Active Links, Filters, Escalations, Web Services, All Form Objects creation and debugging.- Experience on advanced AR configurations such as Server Group, DSO, Load...
...Attention to detail and accuracy- Maintain Customer database.- Able to handle Level 2/ Level 3 support for network issues.- Involved in all escalated cases and helping L1/L2 to resolve the same- Maintain & update documentations.- Monthly Quarterly governance meeting with customers-...
...evaluation of corrective actions with focus on root cause confirmation
# Project monitoring. Periodic review for pending status & escalation to get the things done
Soft Skills
# Good Listening, analytical & communication abilities
# Team player with good interpersonal...
...from scratch- Experience with bug tracking and task management software such as JIRA, etc.- Experienced in managing outages, customer escalations, crisis management, and other similar circumstances.- Experience with CI/CD principles and best practices including Azure DevOps.-...
...Partners for offer conversions with the efforts of Managers, PST Associates and closer coordination with the BU Teams.
• Handling escalations effectively and resolving the issues within the defined TAT
• Define KRAs, KPIs and report metrics to ensure that we are measuring...
KC Overseas
Nagpur
1 day ago
...performance reviews, set goals, and provide feedback to ensure continuous improvement.
Resolve customer queries, concerns, and escalations in a timely and satisfactory manner.
Requirements:
~ Bachelor's / MBA, or equivalent degree
~ Proven track record of success...
KC Overseas
Nagpur
1 day ago
...initiation and implementation of server virtualization (i.e. VMware, Netapp)- Drives vendor interface for system support issues and escalation- Establish departmental goals and objectives for programs, projects on a regular basis- Relationship Management within Server Management...
...Responsibilities & Key Deliverables
Improve Receipt Quality through improving RIR time, escalation of repetitive issues, suppliers etc.Liaise with Supplier Quality Improvement group by communicating the supplier non conformances and ensure the action plan from SQI. Monitor...
...records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken - Escalating unresolved issues to the designated internal teams for further investigation - Working closely with the product or service teams to...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
Rs 6 - 7 lakhs p.a.
...approvals in repo cases & helping the agency manage repo
related issues.
9. Handlingcollection/repo related customer service issues/escalations
10. Coordinating with legal team for initiating legal actions against chronic defaulters
& dealing with enforcement agencies in...
Rs 10 - 14 lakhs p.a.
...customers (Within & Outside
dealership) as per the targets.
Relationship Building (Dealers/Customers).
Resolve the issues escalated by (frontline sales team & the dealers).
Acquiring more customers through ADC/Rural channel.
Market intelligence / planning &...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
...Qualification and Experience. Role : 1. Talking with the customer and understanding there issues 2. Confirming the customer details 3. Escalating the issues of the customer to the higher authority or connecting them to the support desk as and when required 4. Follow up the...