Average salary: Rs433,500 /yearly
More stats ...Excellent writing skills, with experience writing in a concise and understandable format
Determine whether activity should be escalated for further review based on alert reviews.
Ability to decision whether suspicious activity reports (SARs) should be filed based on...
Rs 10 - 20 lakhs p.a.
...in project scope, schedule, and costs.
Measure project performance using appropriate systems, tools, and techniques.
Report and escalate to management as needed.
Manage the relationship with the client and all stakeholders.
Perform risk management to minimize...
...detailed call logs documenting customer interactions that are accurate, thorough, and timely.- Assists with activities to triage and escalate any system or network outage to reduce downtime.- Installing and configuring user laptops/desktops/mobile devices- Responding to L1/L...
...requirements and quality.- Drives continuous skill upgrade among hardware engineers by visualizing the upcoming technical challenges- Manage escalated risks and issues, having an impact on hardware development project timing, cost and quality by getting involved in technical...
...Remedy AR system workflow development as per the provided design and debugging of the workflows.- Experience on Active Links, Filters, Escalations, Web Services, All Form Objects creation and debugging.- Experience on advanced AR configurations such as Server Group, DSO, Load...
...problem - Talk clients through a series of actions, either via phone, email or chat, until they resolved a technical issue - Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) - Provide prompt and accurate feedback to customers -...
...Management, Activities related to Bank branding issues at ATMs, ATM Interfacing Applications / Network Support and ATM technicians Escalation calls within stringent timelines.
Responsibilities
Able to manage shifts of 4/6 associates/vendor partners in a shift.
Handle...
...like HLD, LLD, SOPs
• MIS Reports Preparation
• Knowledge Transfer to L1 & L2
Effective handling of Customer/User/Technical Escalations
Supporting Organization operational Goals without penalties.
Supporting Organization on adhering to ISO process
Adhere and...
...18 targeted tests – 401k, Equities, Outbound calls, Complaints Brokerage, ACH/Wire 401k, ACH/Wire Equity, Tender Offer, FCRA, Fraud Escalation, Internal Fraud Monitoring (401k Wires), Lost/Stolen Debit Card Processing, ADA, DCN, Account Maintenance, Stop Payment, Nonverbal Complaints...
...practices and modern technologies. - You own issues, including initial troubleshooting, identification of root cause and issue resolution / escalation.- You write clean and maintainable code that adheres to industry coding standards and contributes to the overall stability of our...
...promptly and effectively. - Providing accurate information about products, services, and policies. - Resolving customer issues and escalating complex cases to appropriate departments when necessary. - Ensuring high customer satisfaction levels through proactive communication...
Rs 2.4 - 3.6 lakhs p.a.
...communication of all export clients with very prompt response - max within 3 hours.
To address customer inquiries and complaints and escalate to the concerned department and provide the solution to the client on a prompt basis.
To maintain export databases, records and...
Rs 1 - 4 lakhs p.a.
...issues or concerns raised by drivers or customers.
Resolve conflicts or problems related to scheduling, routing, or deliveries.
Escalate complex issues to management as needed.
Documentation and Reporting:
Maintain accurate records of dispatch activities,...
...customers to promote products or services.
Answer incoming calls and respond to customer inquiries or complaints.
Identify and escalate priority issues to appropriate channels.
Maintain a high level of professionalism and customer service at all times....
...Collaborate with the sales team to generate leads and convert them into customers
Handle customer complaints or issues professionally and escalate as necessary
Stay updated on industry trends, products, and competitors to provide accurate information to customers
Adhere to...
...Review shipping documents to check the correctness and details of shipping documents to match QR Import Requirements and raise any escalations to line manager
Update trackers to reflect actual status of each task by end of the day by leveraging computer applications and...
...engineering company based in Ahmedabad. Established in 2014, Solvo Elevators focuses on the maintenance and manufacturing of elevators and escalators. They believe in continuous innovation and user-friendly solutions. The company has a strong customer base and is committed to...
...excellent communication in English will be preferred.
Coordination with clients relating to bills and purchase orders.
Day to day escalations relating to vendor payment and follow-ups.
Managing inflow / outflow transactions of the company in both export and domestic...
...and propose additional work to enhance the
customer experience while generating additional revenue to the company.
Customer Escalations- Presales is often the point of escalation in projects. Presales should
assist the delivery and sales teams in handling escalations...
Rs 12000 - Rs 32000 per month
...service inquiries and issues
Provide timely and effective solutions to customer problems
Maintain customer records and interaction history
Collaborate with internal teams to ensure customer satisfaction
Handle customer complaints and escalations professionally...
Rs 3 - 15 lakhs p.a.
...invoices forecasts and accruals May have oversight over some 3rd party resources and contractor reports Experience with identifying and escalating or resolving issues as necessary Partners with Project Management to ensure projects are on track and within budget.
Business...
...employee problems or concerns in a timely manner
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Partners with Loss Prevention to conduct employee...
...procurement, Last Mile Ops ]
Job Responsbilities
Validate and Summarise previous day's activities for progress.
Raising Tickets on escalations that need to be resolved by the Ops Team.
Ticket closures on the System for all issues that have been resolved by Ops or Supply...
...sessions, tracking MIS on multiple projects, data distribution, establishing daily output and efficiency/utilization of teams, relevant escalations, review meetings and client interactions etc.
Coaching, training, and counselling team members to enable them to be successful...
...Regular communication verbally and written with existing customers
Provide 3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk
To take ownership and effectively manage support tickets for incidents, change and service...
Rs 10 lakh p.a.
...Coordination among the team to enable quicker response among the team
Maintain Spares stock
Warranty Spares management
Customer Escalation
To Decrease customer escalation
Closely working with Management
To follow up with Export clients with proforma invoice...
...and complaints in a satisfactory manner
Maintain customer records by updating account information and documenting interactions
Escalate complex issues to the appropriate departments for resolution
Stay up to date with product information, promotions, and company policies...
Rs 1 - 6 lakhs p.a.
...projects with regard to time, scope, and quality
* Understand downstream impact of issues and effectively and proactively inform and escalate to key stakeholders
* Proactively and aggressively manage project risk and issues; defining mitigation efforts.
Preferred...
Rs 2.4 - 6 lakhs p.a.
...new guidelines and updates.
4. Pitch clients about company courses such as IELTS, CELPIP, PTE, SAT and GRE courses.
5. Calls on Escalation or feedback received from client and give solution accordingly.
Clients,Call Counselling
Designation: Client Service Professional...
Rs 3 - 4 lakhs p.a.
...goals and expectations including client specific SLAs and compliance with process.
Acts as recruiting SME to advise and acting as escalation point for issues that arise and identifying the optimum solution.
Supporting the Team Managers with workload allocation,...