Average salary: Rs3,037,333 /yearly
More stats ...based teams coming together three days a week to collaborate and thrive, together!
Job Description
Your Career
As a Cloud Escalation Engineer - Prisma Access, your role is pivotal in ensuring the smooth operation and improvement of Palo Alto Networks SASE products,...
...meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children.
As an Escalations Specialist II, the selected candidate will play an integral part in supporting the growth of Prime Video's Trust & Safety...
...Applying knowledge, skills, and judgment to make decisions and resolve issues.
• Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
• Coordinating and participating in the UAT and Go-Live process,...
Rs 10 lakh p.a.
...● Drive operational excellence through metrics
● Triage and remediate production issues. Participate in on-call rotations for escalations
● Improve developer efficiency
● Advise on and implement industry-standard security best practices and support third-party audits...
...Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
• Analytical. You like to dissect complex processes and can help forge a path based on your findings.
• Self-driven. Motivated...
...Certification renewal
ADDITIONAL INFORMATION
•Full time regular work schedule. Will be times that will need to assist with deployments or escalations in the PM or on weekends
Experience
5 - 10 Years of Experience
Education
Bachelor degree or equivalent experience...
...Overview:
The Escalation Specialist plays a crucial role in addressing and resolving customer issues that have been escalated to a higher level within the organization. They are responsible for handling complex customer complaints and ensuring that effective solutions are...
...sexual orientation, national origin, or disability.
Envision yourself at Barracuda
We are seeking a passionate and hardworking Escalation Engineer who can join our cross functional Agile team. You will have the opportunity to work on innovative cloud security products that...
...Dear Candidate
Greeting from Qween Network
Urgent Hiring for Escalation Desk Specialist for Leading Bank
Position Title: Escalation Desk Specialist
Key Responsibilities:
Issue Resolution: Address escalated customer concerns, technical issues, or service problems...
...or disability.
Envision yourself at Barracuda
The Barracuda Email Gateway Defense (EGD) team is hiring for the position of Senior Escalation Engineer. We are in search of a dedicated individual to join our cross-functional Agile team. In this role, you will play a pivotal...
We are seeking a dynamic and experienced Assistant Manager - Social Media to join our Customer Success team. As an Assistant Manager - Social Media, you will be responsible for developing and executing social media strategies tailored to engage and support our merchant community...
...communication and has a knowledge of handling the grievances of the customers. Person should be pro active and confident enough to solve the escalation coming from the client. He is responsible for handling customer complaints and resolving issues that can’t be handled at the...
...senior-level position on a small but growing team that will benefit from out of box thinking and technical insight. The ideal Sr. Staff Escalation Engineer has a mix and background of customer management and broad and deep technical skills related to telecommunication equipment...
...understand the business impact of the trends and make decisions that make sense based on available data.
· Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure...
...for verification.
Maintain an up-to-date knowledge of existing and emerging technologies relevant to the role
Communicate and escalate issues in a clear and timely manner
Required Skills:
~ BSc/BE/BTech/MTech/MSc in computer science or related STEM field...
...production environments
Maintain an up-to-date knowledge of existing and emerging technologies relevant to the role
Communicate and escalate issues in a clear and timely manner
Required Skills:
~ BS in Computer Science, Software Engineering ore equivalent
~7+...
...adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk...
...of the bank being used for financial crime and ensure the business is compliant with current Sanctions requirements.
Immediately escalate to Head of Sanctions any material breaches or potential breaches of Laws, Rules and Regulations.
Promptly escalate any critical issues...
...production environments
•Maintain an up-to-date knowledge of existing and emerging technologies relevant to the role
•Communicate and escalate issues in a clear and timely manner
Required Skills:
•BS in Computer Science, Software Engineering ore equivalent
•7-10...
...on business value
Requirements
· Experience on an incident response team performing Tier I/II initial incident triaging and escalating to senior team members as and when necessary.
· Experience on SIEM platforms such as Alien Vault, IBM QRadar, ArcSight or LogRhythm...
...categorizing and prioritizing them based on predefined criteria.
· Monitoring Chat Platforms such as Teams and Slack to respond to escalations
· Quickly identify critical issues that require immediate attention and prioritize accordingly.
· Perform initial technical...
...o Support the build and deployment infrastructure used by our development teams
o Respond to high severity production issues escalated by our operations teams
Key Skills/Technical Expertise
Skill/Technical Expertise
Description
Health Safety and Environment...
...& MFT jobs.
~ Validating complete Application once the deployment completed in the INT and Production Environment.
~ Adhere to escalation procedures & follow-up with the development team when the code change is required or complex issues are faced.
~ Service request handling...
...failure Troubleshoot technical issues to determine root cause and resolve or implement workaround as necessary
Identify issues bugs and escalate to Commvault support as necessary Professional Attributes
Hands on Support and Administer enterprise CommVault environmentsDeploy...
...service requests
#100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets...
...clarifications etc.
• Actively participate in project estimation, planning and risk management activities.
• Identify and escalate risks on time
• Participate and contribute to roadmap definition and delivery
• Work closely with the System Architect / Product...
Rs 2 lakh p.a.
...needs. This focused approach helps in reducing lead-time required to close positions.
The Role
You will be responsible for :
Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
We are searching for a detail-...
...inventory
Handle incoming and outgoing mail and packages
Provide general administrative support to all departments as needed
Ensure a positive and welcoming atmosphere for all visitors and clients
Handle customer complaints or issues and escalate them as necessary...
...cross project and programme dependencies are identified and managed appropriately, provide guidance by example and act as the first escalation point for QA & Testing across their project or programme.
What we’ll offer you
As part of our flexible scheme, here are just...
...strategic business support and implements solutions to enable the business to achieve its talent and growth objectives.
• Serve as an escalation point of contact.
• Drive regular governance/ monthly/quarterly to connect with retained leads and tower managers with strong...