Restaurant Manager is responsible for overall operations of the restaurant, which may include overseeing the staff, monitoring inventory, purchasing equipment and supplies, and ensuring quality customer service and compliance with all food and beverage regulations. Trains, hires, and schedules other employees. Being a Restaurant Manager requires a high school diploma or its equivalent. Typically reports to top management. The Restaurant Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Restaurant Manager typically requires 3-5 years experience in the related area as an individual contributor.
Restaurant Manager Job Description Template
Our company is looking for a Restaurant Manager to join our team.
Responsibilities:
- Evaluate guest satisfaction levels with a focus on continuous improvement;
- Manage guest queries in a timely and efficient manner;
- Recruit, manage, train and develop the Restaurant team;
- Manage Restaurant operations;
- Maintain exceptional levels of customer service;
- Drive sales to maximize budgeted revenue;
- Incentivise team members to maximize sales and revenue;
- Develop menus with other members of Food and Beverage team;
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures;
- Accountable for monthly stock takes;
- Ensure communication meetings are conducted and post-meeting minutes generated;
- Assist other departments wherever necessary and maintain good working relationships;
- Comply with hotel security, fire regulations and all health and safety legislation;
- Work within budgeted guidelines in relation to Food and Payroll;
- Be environmentally aware.
Requirements:
- Able to meet financial targets;
- Ability to comply with all Food and Beverage brand standards;
- Management and/or supervisory Food and Beverage experience;
- Willingness to develop team members and self;
- Flexibility to respond to a range of different work situations;
- Ability to work under pressure;
- Excellent grooming standards.