Average salary: Rs762,182 /yearly
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- ...verbal, written and comprehension skills Ability to scrub, dissect and shape data, create customized reports. Good Knowledge on WFM systems such as eWFM, Verint/BluePumpkin, IEX, CMS etc. Create forecasts, schedules and IDPs, run scenarios inside a WFM tool Strong...WFM
EXL
Noida2 days ago - ...solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients. Position-Manager - WFM Location - Bangalore Experience- Minimum 5 years of work experience in Contact Centre, minimum 2 years in Supervisory role in WFM...WFMLong term contract
Firstsource
Bangalore2 days ago Rs 3 - 6 lakhs p.a.
...skill sets Manage day-to-day dialer operations including agent setup, reporting, and issue tracking Collaborate with Operations and WFM teams to align dialer strategy with business goals Escalate and track resolution of dialer-related technical issues with appropriate...WFM1point1
Bangalore8 days ago- Please send your updated resume to '[HIDDEN TEXT]' . Exp:2-8Yrs WFM Skills: RTA/ MIS/ Scheduler / Capacity Planning Location: Noida/ Gurgaon/ Mohali/ Mumbai Work Mode: Work from OfficeWFMWork at office
TP
Noida2 days ago - JOB DESCRIPTION Greetings Everyone Who are we For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital...WFM
Photon Interactive Private limited
India11 days ago - ...Job Summary: The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining and improving the MIS systems, generating reports, and providing...WFM
TP
Mumbai2 days ago Rs 4 - 18 lakhs p.a.
..., CHAPS, CHIPS, FEDS, PACS - Experience Should in Payments Domain or in Banking Domain 5 Days WFO | Rotational Shifts | Rotational offs To schedule your Interview ****@*****.***- Anushka - 82879 90567 / Komal-(***) ***-**** Thanks & Regards Anushka WFM...WFMDay shiftYatinder Kumar (Proprietor Of Workforce Management Consultan...
Gurgaona month ago- ...solutions accordingly. The Successful Applicant A successful candidate should have: Extensive application support experience on UKG WFM Workforce Central/ UKG Pro, including corrective maintenance and bug fixing around Timesheet Data, Pay Calculations, Person and...WFM
Michael Page
Bangalore10 days ago - ...Job Title: WFM / Dayforce Consultant Location: Remote Experience: 10+ Years Job Summary We are looking for an experienced WFM Consultant with strong expertise in Dayforce to support workforce management implementations and scheduling solutions. The role requires...WFMRemote job
InfoSpeed Services, Inc.
India1 day ago - ...Qualifications 5+ years of administration/application experience, designing, configuring, deploying and maintenance in UKG WFM including but not limited to pay rules, accruals, function access, Web/mobile navigation, data views, attestation, reporting and device...WFM
PepsiCo
Secunderabad11 days ago Rs 3 - 8 lakhs p.a.
...Interact with clients daily for production and strategy updates, including feedback on data performance Collaborate with Operations and WFM teams to align dialer plans with business goals Coordinate with technical support and escalate dialer-related issues to minimize...WFMShift work1point1
Bangalore8 days ago- ...Designation : Assistant Manager Department : Record Retrieval - WFM Location : Gandhinagar Shift : 2 PM to 11.30 PM IST Duties and Job Responsibilities: Manage Workforce Management Department independently with help of WFM Lead and WFM Executives Manage...WFMFull timeRemote jobShift work
Advantmed
Ahmedabad2 days ago - ...continuity. Act as a strategic consultant for the workforce planning community, delivering actionable insights on Workforce Management (WFM) Planning aligned with operational and strategic objectives. Maintain a comprehensive understanding of GCIO workforce planning...WFM
HSBC
Pune5 days ago - ...UKG Pro WFM (Kronos Dimensions) Functional Lead Consultant Desired Experience Range in UKG Pro WFM: 6-12 years Must Have: ~2 – 10 years of hands-on experience as a Kronos Consultant with a strong focus on UKG Pro Workforce Management (Kronos Dimensions). ~...WFM
MSRcosmos LLC
Secunderabad27 days ago - ...omnichannel engagement. Design IVA/Conversational AI, Agent Assist, and analytics solutions. Integrate CRM (Salesforce/Dynamics/Siebel), WFM/WFO, and telephony/SBC. Ensure compliance (PII, PCI), observability. Lead orals, solution governance, and vendor management....WFMRemote job
KPG99 INC
India23 days ago - ...of projects inclusive of demand, capacity, supply modeling and recruitment plans • Ensure development and continuous improvement of WFM reporting structure – supporting client, marketing, pricing, analytical and daily operations reporting requirements • Initiate and implement...WFMContract work
Crest'XO
Bangalore27 days ago - ...Role : UKG WFM Architect Location : India Note: We have an urgent requirement for pharmaceutical distribution supply chain & healthcare services JD: Leading and driving UKG WFM implementations and providing strategic direction to ensure successful implementation...WFM
Ampcus Tech Pvt. Ltd
Pune29 days ago - Role- Advance Scheduling using Workforce Management and Dayforce Experience-10+ Years Location- Remote Required:- # Minimum 7+ Years of experience in Advance Scheduling. #5+ years of experience into workforce Management and Dayforce. # Experience in end to end...WFMRemote job
InfoSpeed Services, Inc.
India1 day ago - ...Job Description We are looking for UKG/Kronos WFM consultant with the following skills: Must have experience in implementation/support of UKG/Kronos WFM package Must have experience in Timekeeping, Accruals, Attendance modules Must have experience in WFM projects...WFMContract work
Incluziv
Bangalore28 days ago - ...updating them as per the user requirements. Requirements Any bachelor's degree 4+ Years of Techno-Functional with UKG Pro and UKG WFM experience Strong understanding of HRIS/HCM concepts and technology, with experience in integrating with various modules. Handon...WFM
SplashBI
Secunderabad27 days ago - ...attestation, reporting and device administration. Qualifications Description: Hands on design, configuration and support of UKG WFM, including Pay Rules, Accruals, Function Access Profiles, Web/Mobile features, Data Views, Attestation, Reporting and Device...WFM
PepsiCo
Secunderabad16 days ago Rs 4.5 - 7 lakhs p.a.
Key Responsibilities: Forecasting & Scheduling: Develop and maintain workforce forecasts and schedules using advanced Excel techniques, ensuring coverage meets service level, occupancy, and productivity targets across multiple geographies and business units. Foundational...WFMPermanent employmentBottom Line
Bangalorea month ago- ...performance (volumes, AHT, service levels). Identify root causes of intraday deviations and escalate major risks to Operations and WFM leadership. Provide actionable insights to improve forecasting accuracy and scheduling effectiveness Communication & Coordination...WFM
Foundever
Mumbai19 days ago Rs 1.5 - 5 lakhs p.a.
...Support, Installation, Configuration, Troubleshooting, Hands on Ticketing Tool, Active Directory, DNS, Networking and Window Troubleshooting Excellent Communication Skills Call @ WhatsApp-Anushka- (***) ***-**** / Sejal-(***) ***-**** Thanks & Regards Anushka WFM...WFMShift workYatinder Kumar (Proprietor Of Workforce Management Consultan...
Noidaa month ago- ...stakeholder engagement. Provide strategic direction to program staff to engage stakeholders effectively and develop strong partnerships WFM Process: Responsibilities Good Knowledge of agent scheduling and on floor staffing activity planning Should be able to...WFM
eClerx
Chandigarh20 days ago Rs 5 - 9.5 lakhs p.a.
..., Certificates, Billing, and Carrier Coordination. Monitor daily workflow allocation, queue management, operational dashboards, and WFM inputs. Ensure adherence to licensing restrictions, process controls, QA, and audit standards. Conduct root cause analysis (RCA)...WFMHybrid workOrcapod Consulting Services
Pune1 day ago- 5+ years of Experience in Verint WFM &QA. Design forecasting models. Configure scheduling strategies for multi-skill and multi-site environment. Optimize shrinkage modeling. Improve service levels. Trend analysis on quality, audit, retention policies. Telephony platforms...WFM
IntraEdge
Secunderabad28 days ago Rs 1.5 - 2.5 lakhs p.a.
...Endorsements, Certificates, Billing, and Carrier Coordination. ~ Monitor daily workflow allocation, queue management, operational dashboards, WFM inputs. ~ Ensure compliance with licensing restrictions, process controls, QA, audit standards. ~ Conduct RCA for quality issues...WFMHybrid workCognizant Technology Solutions India Pvt Ltd
Pune1 day ago- ...Traffic Analysts and Scheduling Analysts, across all programs and potentially across multiple sites • Work directly with the Manager of WFM and site operations team to build staffing strategies that take into account all possible variables that may affect staffing and call...WFMRemote jobWork from home
- ...Role Overview The Project Manager will lead complex, enterprise-scale Blue Yonder Workforce Management (WFM) implementations and enhancements. This role requires strong ownership of complex solution designs, custom development tracking, and delivery under demanding timelines...WFMHybrid work
Blue Yonder
Bangalore9 days ago
