Search Results: 6 vacancies
Job Title:
Associate, WFM Reporting
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof...
...Job Description
Provide leadership and guidance to the WFM team, overseeing their daily activities, workload distribution, and performance.
Mentor and develop team members, fostering a culture of continuous improvement and professional growth.
Develop and execute...
...# Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed
# Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc....
...# Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed
# Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc....
...Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement
Key skills & knowledge:
~ Graduate...
...direction for the team, track progress against targetsthrough regular cadence calls and course correct as required
# Partner with the WFM, Hiring & HR team to ensure optimalresource allocation and maintenance of a ready skilled team of resourcesto avoid leakages and...
