Wfm jobs in Delhi

Job Description Role and Responsibility: Responsible for Reports and Data from Operations and Support Responsible for adhering the processes Ensure accurate forecasting of call volumes are done so as to effectively manage the roster. Sound understanding of ...

Job Title: Analyst, WFM Automation Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof... 

 ...knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager - WFM In this role, will require you to build & develop advanced analytics capabilities and assets/accelerators. Responsibilities .... 

 ...above and beyond your capabilities Become a part of the renowned UKG culture What you will bring Overall Experience 5-8yrs WFM/UKG Dimensions experience 3+ yrs Should be familiar with the WFM domain and its components. Knowledge of UKG WFM product is must.... 

 ...Should be open to change, Multi-tasking skills Team management Own the MIS delivery for the account with respect to all aspects of WFM Planning, Scheduling, Forecasting, Real Time Management Accurate and Timely reporting Client Management Internal and External... 

Job Title: Manager I, WFM Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business... 

Job Title: Manager I, WFM Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business... 

Job Title: Sr. Supervisor, WFM Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their... 

Please share cvs to [HIDDEN TEXT] Analysis – Strong Analytical skills • Should be able to handle & achieve the departmental requirements • Maintain data integrity • Knowledge (What the person must know): Understanding of operational process, logical thinking, reporting...

 ...Job Title: Associate/Sr. Associate - WFM/RTA Location: Noida Experience: 1 to 6Yrs Skills: IEX, NICE, AVAYA CMS,Verint Job Description Minimum 1Plus year experience in Real Queue Management.  Should have minimum exposure into Call Centre Environment For 2... 

Allgemeine Angaben Bewerbungsfrist 23-Mär-2024 Standort Gurgaon Land Indien Job Kategorien Digital Solutions Work Style Remote Jobbeschreibung What we’re looking for: ~5+ years of experience in workforce management with at least 2+ years ...

 ...develop your career within a leading global business process outsourcer (BPO) committed to your career success and development. In this WFM capacity planning role, you will be leading expert capacity planners, forecasters and clients to deliver solutions through... 

 ...programs Deliver insights to continuously improve and deliver outstanding customer experience across program. Work alongside Ops and WFM team to Forecasting Implement the desired out and drive the process improvement Identify possible issues and trends and... 

 ...Partner with client team to develop/deploy innovative solutions. Facilitate/Lead testing of new tools/technologies to improve overall WFM Contact Center efficiency. Support/drive transitioning of new clients. Manage all contractual KPI/SLA targets for the account and... 

 ...across all programs insights to continuously improve and deliver outstanding customer experience across program. alongside Ops and WFM team to Forecasting the desired out and drive the process improvement possible issues and trends and communicate them to relevant... 

 ...knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Customer Care/WFM Manager- Business Analyst/Assistant Manager Responsibilities · Recommend staffing changes to match the call demand & coordinate... 

 ...and manage the coordination between the client, internal FCM stakeholders (SD, AM, BDM, Operations, IT, Tech, Security, Legal, Finance, WFM, MIS, Admin) and the national / global and 3rd party suppliers (Concur, Cytrix, Get-there, KDS etc.). KEY RESPONSIBILITIES :... 

Job Title: Forecasting Manager Job Description Role:  Forecasting Manager (IC Role) Designation: Manager I WFM (8A) Location: Gurgaon Years of Experience:  3+ Years Concentrix is a technology-enabled global business services company specializing in customer engagement... 

 ...Job Objective: Heads a team of WFM Supervisors and/or WFM Analysts to support Operations Essential Duties & Responsibilities: Responsible for Workforce Management & Service Delivery to Internal & External Customers Manages a WFM team for 3 to 5 clients. Effectively... 

 ...including but not limited to installations and upgrades. Also, this developer will be part of the team to convert WFC (Workforce Central) WIM integrations to UKG Pro WFM Dell Boomi integrations. Mandatory Competencies Others - Other Beh - Communication and collaboration...