Average salary: Rs433,999 /yearly
More stats ...owners
Deliver good hotel ownership and customer experience
Act as a point of contact for hotel owners for operations support & escalations
Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer...
...while planning sales for the month and beyond.
Play an active role in resolving any customer service-related matters, conflicts and escalate any issues to immediate manager for timely resolution
Drive sales automation programs and data analysis using latest IT tools for...
...Achieve cluster Customer Service Scores target. - No Critical Requests pending at the cluster. - Efficiently handle and resolve customer escalations and complaints. Compliance & Risk Management: Ensure adherence to operations, risk control, and processes at the cluster level. -...
...owners - Deliver good hotel ownership and customer experience - Act as a point of contact for hotel owners for operations support & escalations - Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer...
...stakeholders, including project team members, sponsors, and senior management- Managing and resolving project issues and risks, and escalating as necessary- Ensuring that all project deliverables are completed on time, within scope, and to the required quality standards- Continuously...
...business review with the clients and focusing on value growth areas for the Business.
Coordinate with various stakeholders, Handle Escalations , prepare RCA and work upon permanent solutions
Drive Continuous Improvements in process , productivity ,quality & cost...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
...candidate profile :- Establish Methodologies to set productivity and quality targets and to assess results for all projects- Respond to escalated project issues that may impede project delivery and coordinate solutions- Coordinate with various functional heads to identify...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
...Management : - Build and maintain strong relationships with key clients and stakeholders. - Address customer inquiries, concerns, and escalations promptly and professionally. - Ensure exceptional customer satisfaction by consistently meeting or exceeding service level...
...nature of threats and risks to the Company's information assetsKey Capabilities and Competencies :- Excellent in customer calls/Meeting/escalation handling & delivery for 24/7 IT operations, able to work under pressure.- Demonstrated capability to design and implement an IT...
...Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings...
...Information Technology, SaaS offerings, and B2B/B2C networks.
~ Customer-Centric Approach: Ability to maintain composure, defuse escalated queries, and handle complaints with tact and diplomacy, while prioritizing customer satisfaction.
~ Trait & Culture Fit: Executor...
..., and internal teams independently.
Communicate effectively with stakeholders to gather requirements, provide status updates, and escalate issues as needed.
Proactively identify opportunities for process improvement and contribute to the enhancement of our software products...
...availability
Handling customer inquiries and providing comprehensive support via phone email and chat
Resolving customer complaints and escalating issues as needed
Collaborating with sales teams to meet and exceed sales targets
Following up with customers to ensure...
...concerns raised by home owners/rental guests
Actively coordinates with internal teams to ensure timely attention to guest services
Escalate unattended matters to Guest relations manager and seek augmented support wherever necessary
Maintain trackers reports for client...
...provide accurate information about the companys products services And facilities.
Handle customer complaints or concerns promptly and escalate issues when necessary.
Communication:
Answer and direct phone calls in a courteous and efficient manner.
Manage incoming and...
...request amongst all task owners.
Builds and maintains schedules and systems checking maintenance services supervising repairs timely escalations to project maintenance teams.
Creates processes to escalate any concerns for homes delivered owning the resolution till end....
...autonomously be able to make use of those decisions.
Provide troubleshooting and root cause analysis for production issues that are escalated to the engineering team.
Actively participate in daily code reviews.
Mentor less experienced developers.
Requirements
~5+...