Senior Service Engineer

Senior Service Engineer Job Description Template

Our company is looking for a Senior Service Engineer to join our team.


  • You will get to deliver mission critical workloads. It is a fast-paced environment. Our emphasis is on value to customers and live site excellence;
  • Make software services reliable to scale, secure, monitor and auto-manage specialized workloads on Azure;
  • Work and travel outside normal working hours, weekends and national holidays must be expected;
  • Warranty call-outs,On-call services,repair fault tracing;
  • Responsible for the Commissioning of ABB systems and products;
  • Service reports to be submitted after each task as per requirements;
  • Conduct start-up according to ABB procedure;
  • Perform acceptance testing with presence of customer and approval societies;
  • Conduct training as per agreement;
  • technical support availability;
  • Give recommendations;
  • Call outs on emergency basis must be expected;
  • Time sheets complete and up to date at all times;
  • Perform maintenance on product/system according to ABB procedure and practice;
  • Perform required testing.


  • Proven ability to collaborate across teams, guide and mentor fellow engineers;
  • Publications and/or certifications related to cloud technologies a plus;
  • Proven ability to modify componentized, well-architected software;
  • Masters or Bachelor’s in Computer Science or equivalent industry experience;
  • Experience in distributed systems and/or cloud platforms a plus;
  • Experience in systems side of software development, highly scalable infrastructure and distributed systems is a plus;
  • Strong inclination for quality of services aiming towards zero unplanned downtime;
  • Demonstrated experience in shipping & maintaining high quality & high load services is a plus;
  • Sound understanding of software service monitoring & reliability;
  • Experience in implementing systems to detect early symptoms towards failure is preferred;
  • Excellence in design, problem solving, coding and debugging. With passion for software quality and security.