Average salary: Rs681,602 /yearly
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...JD – Escalation Manager Company Overview
Prospecta was founded in 2002 in Sydney, Australia, to provide data management and automation software for enterprise clients. Prospecta has evolved to be a leading data management software company. Prospecta’s flagship product,...
...are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that... ...our most important resource. We are looking for a highly skilled Escalations Engineer to become one of them, to make an impact and offer a unique...
We are expanding our team and looking for smart individuals to join our Banking process in operations - customer escalations team.
Required Candidate profile-
- Dynamic personality
- Excellent communication and written English skills.
- Work from office (Location Noida...
...Key Responsibility:
You will be responsible to manage operational delivery & stakeholder relationships for clients assigned in your... ...on-shore managers to agree on scope of work, key stakeholders, escalation matrices, project milestones & timelines.
Design & Implement...
# Responsibilities:
# Manage teams to achieve quality and productivity.
# Motivate team members and reduce attrition.
# Monitor transactions... ...actions.
# Provide constructive feedback.
# Manage escalations.
# Suggest process improvements.
# Interact with clients at...
...Job Description (Posting).
Organizational Change Management (OCM) leadMain tasks: - Change assessments and change strategy creation-... ...time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3...
...Job Description (Posting).
PMO JD
6+ years of Project Management experience with excellent communication skills.
Define end to... ...tools (JIRA, Ruum, MS Project, etc.)
Experience and exposure to escalation management, including senior management communication...
# Managing CDC operations @ 24. 7
# Understanding of alerts (SIEM, EDR, DLP), handling escalations, communications, notifications of higher priority incidents.
# Respond to Information, Cyber and privacy incidents in defined SLA.
# Technically investigate and Communicate...
...Project Manager
Desired Skills: Project management skills, knowledge of banking/mobile money and telecom systems
Experience: 4-... ...project activities, monitor and handle changes, conflicts, and
escalations
● Negotiating stakeholder issues and resolving problems at...
...line with transition plans, as directed by the Transition Lead/Manager
# Ensure timely setup of relevant internal tools/products for... ...proposed transition
# Provide timely assistance in case of an escalation and support resolution of escalations/ issues
#
Stakeholder...
...communication skills
∙ Excellent Interpersonal Skills
∙ Strong time management and organizational skills including multi-tasking and... ...Strong attention to detail
∙ Good Negotiation Skill
∙ Handle escalations & conflict
∙ People Management Skills
Functional...
...online marketplaces.
Join our team as an eCommerce Marketplace Manager and take the reins of our digital commerce landscape!
You... ..., especially within the eCommerce sector.
Manage any escalations related to marketplace operations, focusing on effective eCommerce...
...beyond its current capacity.
We’re looking for an Engineering Manager to support our CTO in leading the Core teams.
Core currently... ...communication throughout the organization
Tracking progress to plans, escalating issues, and unblocking teams that need help to achieve...
...Job Description (Posting).
Job Title:Sr. Service Excellence Manager Job Category:Service ExcellenceDepartment/Group:Customer Experience... ...delivery partners, customers and internal resources to triage escalations and deliver service recoveries. Drive Continual Service...
...Reconcile prices/NAV, perform research and resolve exceptions, escalate exceptions to relevant stakeholders if required, ensure all exceptions... ....Data gathering ability/ Eye for detail
.Team work/ Managing Self / Adaptability
.Ability to work on routine/standardized...
...Job Description (Posting).
A Level 4 (L4) project manager typically oversees mid-sized projects within an organization. Here's a general... ...phases and effectively manage risks, issues, key stakeholders, escalations. (5.) To ensure high customer satisfaction for all assigned...
...following up.
Overall Comments:
. Needs to drive to plans
. Needs to properly status and understand RAID and change management
. Need to escalate early
. Needs to be outgoing and self-managed with little supervision
. Some understanding of project financials...
...relevant dept. UW, Operation and Vertical brokers & C/O Brokers and follow up with them to ensure on-time resolution.
. Escalate issues to managements related to reconciliation whenever required as per escalation matrix
. Reconcile and prepare for payment broker...
...estimation to arrive at resourcing plans.
~ participate in management reviews and teleconferences and report weekly status and walkthrough... ...).
~ troubleshoot critical technical issues.
~ Handle escalations related to critical technical issues.
~ create detailed...
...Position Title
Senior Manager - Business HR Growth Office
Role Type
Individual Contributor
Company
EXL Service... ...with the industry's best practices.
Be the 'Touch point' for escalated issues related to people.
Deliver as per defined service...
