Average salary: Rs485,000 /yearly
More statsSearch Results: 3,827 vacancies
...JD – Escalation Manager Company Overview
Prospecta was founded in 2002 in Sydney, Australia, to provide data management and automation... ...management process.
Lead and manage a team of Support Specialists, including hiring, training, coaching, and performance management...
Job Description :The Advisor I, Technical Support (Cloud Escalation Engineer) responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products...
We are expanding our team and looking for smart individuals to join our Banking process in operations - customer escalations team.
Required Candidate profile-
- Dynamic personality
- Excellent communication and written English skills.
- Work from office (Location Noida...
...Job Description (Posting).
JD Attached for Network data (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory...
...experience
Relevant : Minimum of 4-6 yrs. in Storage and NetApp NAS Administration / Support (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
...environment, along with managing customer cisco wireless networks.
ACI experience will be a plus.
~ To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
...Resolution:
Monitor network performance, diagnose and resolve network issues in a timely manner.
Collaborate with L1 and L3 teams to escalate and resolve complex problems.
Network Optimization:
Continuously evaluate and optimize Azure network resources for performance...
...Siemens)integration with Cisco platform Maintain and administer UCCX cluster. Incident handling and management. Assess and diagnose escalated problems. Preparing and implementation of day-to-day Plan of Action with respect to smooth operations. Proactively analyses, troubleshoots...
...Job Description (Posting).
JD (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and...
...Description (Posting).
[Network Security Team Level 2 ]
Senior Specialist/ Technical Specialist
Reports To
The Senior Specialist/... ..., handling all BAU activities and work on priority issues or escalations. Involve in implementation and Team skill development.
Responsibilities...
...Team for performance optimization 2.32 Checking and Managing CBO statistics 2.33 User Training (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
...rotation (2.) To provide Pre Sales Support (RFP Response, Solution Defense, Customer Presentation) and Transition or transformation escalated support (3.) To contribute in development of practice areas through value add activities in the knowledge domain (4.) To ensure project...
...hardware and packet forwarding architectures.
Load balancers and Firewall knowledge a plus.
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
.... - Should be able to lead customer calls independently. - AWS Certification highly Desirable. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
...PowerPoint
o Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
...Group is currently in search of a seasoned and driven Reservations Specialist to join our central team located in New Delhi. The candidate... ...and guest satisfaction
Managing complaints efficiently and escalating to the right department
Prerequisites
Prior experience...
...SAP Administration
Certification requirements
Certification : Basis ,Netweaver ,Solman
(1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.)...
...Good if have experience in MS Teams Enterprise voice.
Experience in monitoring and mentoring of L1/L2 teams and handling L3 level escalations for Cisco Call Manager and UCCE.
Performs advanced troubleshooting activities encompassing system design issues, upgrade plans,...
...Job Description (Posting).
JD attached (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements...
...Proficiency in English
Communication skills - should be able to read, interpret business documents. Excellent oral/written communication
Escalate issues if required
Team work/ Managing Self / Adaptability
Ability to work successfully in production driven environment...
