Technical Writer Senior Manager Job Description Template
Our company is looking for a Technical Writer Senior Manager to join our team.
Responsibilities:
- Act as a user advocate throughout the product design and development process based on the product information architecture;
- Lead a team of experienced technical writers;
- Conduct agile meetings and implement DDLC across project;
- Understand and apply customer use cases and user profiles for the product to design and deliver user assistance information content;
- Lead or advise on efforts to improve the team’s deliverables, processes, and other initiatives. We have a;
- Inspire, coach, and mentor a team of writers;
- Understanding of the end-to-end user experiences goals;
- Responsible for creating delivery plana and tracking through delivery;
- Adept at leading delivery for multiple products;
- Ensure clarity, completeness, technical accuracy, and quality of documentation for enterprise systems.
Requirements:
- Awareness of building authored XML source files into consumable user frameworks (such as;
- Camtasia, XMetal, Oxygen, Wiki Technologies, Snagit, Adobe Acrobat, Visio and Acrolinx;
- 4 years of experience managing a team of writers at different phases of their careers and with different skill sets;
- Sound judgment and strong decision-making ability;
- Great organizational abilities;
- Excellent communication, interpersonal, and team development skills;
- General knowledge on DITA concepts and IDCMS: ID Lifecycle and Content Management System;
- Demonstrated ability to manage projects from planning to delivery with minimal management intervention;
- 8+ years of experience in Technical Writing/Information Developer;
- Experience in IDCMS/FileNet for file storage, ID WorkBench (IDWB) (structured XML/SGML authoring and editing application);
- Strong customer advocacy skills;
- Experience developing enterprise systems software documentation for users and system administrators and expertise in DDLC;
- Information Typing Architecture (DITA));
- A strong understanding of the relationships between cross functional teams. A willingness and ability to work;
- Digital Content Services (DCS), and using content management systems for organizing source files (such as IDCMS).