Manager Insights

Manager Insights Job Description Template

Our company is looking for a Manager Insights to join our team.

Responsibilities:

  • Develop consulting offerings in areas related to customer experience management (e.g. benchmarking, analytical methodologies);
  • Analyze and show correlation between experience metrics and human capital metrics (EE engagement, retention, vacancy, performance).

Requirements:

  • Quick learner/creative thinker/self starter;
  • Excellent project management skills;
  • Previous CX experience;
  • Strong team leadership and communication skills;
  • Degree in quantitative/research discipline;
  • Excellent analytical and problem-solving skills.