Average salary: Rs861,263 /yearly
More statsSearch Results: 23 vacancies
Attend query on phone in person & mails. Making recommendations according to customer needs and complaints. Dealing with various internal departments/ airlines using webbased tools and demonstrates the associated proficiency
Immediate Joining
Required Candidate...
Rs 2 - 4 lakhs p.a.
...Our key client in Coimbatore looking for Ticketing Executive.
Job Description
Understanding customer requirements for bookings
Comparing best, affordable prices accordingly.
Answering customer queries regarding flights
Confirm reservations and rebooking if any...
...Greeting and welcoming passengers and responding to questions.
Checking in baggage.
Making reservations.
Selling airline tickets.
Stocking aircraft with refreshments.
Cleaning aircraft after flights.
Assisting disabled passengers and those with...
Rs 6 - 7 lakhs p.a.
...JOB DESCRIPTION
Global BPO in Chennai Travel & Ticketing experience or Ticketing experience under the airlines is a must.
Minimum of 6 months to More Experience (Maximum) in Travel and Ticketing with tools " Amadeus, Sabre, Galileo, Worldspan, Apollo, Pegasus, Corporate...
.... The candidate should possess excellent communication skills and have a strong background in production support, including handling tickets and providing resolutions.Responsibilities :- Provide technical support for web-based applications, including troubleshooting and issue...
...footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Handle and resolve 2nd level incidents/tickets in the Service Management Tool, based on priority and quality for the HR applications
Investigate recurrence and patterns of...
...Timings:
~9 am EST to 5 pm EST (Full time) / Work From Office / Own Transport
Experience: Min 10+ years of experience in customer tickets and call handling.
Role Responsibilities:
~ The Manager of Customer Success Engineering will lead a team of technical...
...Building Team Coordination for parking bills repair & maintenance.
Facility Service TAT (measurements with performance targets). Ticket to be closed within the TAT.
Facility Management Daily Floor Walk Audit Building team coordination for parking repair &...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...performance teams to lead/support an environment driven by customer service and teamwork.
~100% of the assigned admin tasks (calls / tickets/ Service request/Mail queries) to be completed by self or with team efforts within stipulated time.
~ Participation in design,...
...within 24 hours & resolve complaint at earliest, as per the customer's convenience and update the Root Cause in iCABS to ensure proper ticket closure
Identify & resolve Service delivery issues in coordination with the Branch Manager
Conduct daily 10 min stand up meeting...
...Deliver
No.
Performance Parameter
Measure
1.
Contribution to customer projects
Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2.
Automation
Process...
...manage service request, incident, and problem queues to meet SLA’s
Triage and assignment of service request, incident, and problem tickets to senior software analysts or other support teams.
Managing Problems end to end by performing root-cause analysis of application...
...Payoneer, etc.
Document360 has made an impact across teams and industries-1. The productivity of employees increased by 40%
2. Support tickets have been reduced by 30%
3. Website visits increased by 50%
To learn more please visit
https://document360.com/Job Description...
...Agile way of working including planning, retrospectives and showcases
Document and track issues and reasonable steps taken within the ticket management system
Provide after-hours support within a defined roster
Who you are
You must have a strong technical aptitude...
...Switches to achieve the required target test configuration.- Excellent troubleshooting skills, investigating/reproducing issues, raising tickets and driving issues to timely resolution in a scrum environment working with peer testers and developers in different sites.- Ability...
...seamless deployment and management of applications in various environments.
Customer Support: Provide basic customer handling and ticketing system support addressing user inquiries and troubleshooting issues as needed.
Documentation: Document technical specifications...
...Dealer / Trade Advisors These are individuals who are experienced in the stock markets and have
requisite skills for acquiring big ticket clients and advise them on their decisions on the
stock market & execute client trade on the terminal (Acquisition & Dealing)....
...knowledge of SQL, PLSQL, forms and report development tools. Functional working knowledge on Oracle application modules- Review Helpdesk tickets and work on them for resolution- Coordinate with BSA and business partners for requirement gathering and develop the solution.-...
...Respond to incidents, service requests, and support on minor changes
Escalate to the Level 2 and Level 3 engineers
Review and manage tickets from various projects and also clients/stakeholders
Require persistence, follow-up, effective communication and good customer...
