Average salary: Rs739,282 /yearly
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Rs 15.5 - 20 lakhs p.a.
• Manage SAP hypercare support activities post go-live using ServiceNow as the ticketing tool. • Coordinate issue intake, triage, and resolution across functional and technical teams. • Monitor and manage incidents, problems, and escalations to ensure timely resolution....SuggestedRs 5 - 9.5 lakhs p.a.
...for clients, addressing queries and resolving issues in a timely and professional manner. Handle business transactions ranging in ticket size from INR 5 crores to 25 crores. Collaboration & Service Delivery: Work closely with internal teams to ensure smooth operations...Suggested- ...is richer, more complete and more customer centric than any other in the marketplace. Duties and Responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders...SuggestedWork at office
Rs 2.8 - 5.4 lakhs p.a.
...calling on leads) 2. Travel with customer group's to manage the tours (domestic or International). Attend FAM trips. 3. Book flight tickets and accommodation, transportation etc 4. Inform clients and provide useful travel material (guides, maps, event programs, etc.) 5....SuggestedHybrid workImmediate start- ...certifications (CDCP, CDCS, or similar) - preferred ~ Network certifications (CCNA, CompTIA Network+) - preferred ~ Experience with DCIM and ticketing systems - preferred ~ Familiarity with major colocation providers - preferred ~ Standard tools: screwdrivers, cable testers,...SuggestedHourly payFull timeContract workFreelanceRemote jobFlexible hours
- ...labor laws and regulations Maintaining employee records 7.Administrative Work: Overlooking office maintenance and requirements Ticket and hotel booking and coordination for staff travel Required skills and qualifications One to two years of experience in human...SuggestedWork at office
- ...will be nominated as a trainer for Power Academy You will be part of Global Customer Care for PA leadership team KPIs will be Ticket Response time Ticket Resolution time Customer Satisfaction Index YoY ticket reduction You will drive a high performance...SuggestedFlexible hours1 day week
- ...recurring onsite support activities, including device management, printing, meeting room coordination, and server support. Record tickets for every activity performed during routine on-site support operations. Ensure compliance with service level agreements (SLAs) and...SuggestedWork at officeLocal areaRemote job
