Average salary: Rs739,282 /yearly
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Rs 15.5 - 20 lakhs p.a.
• Manage SAP hypercare support activities post go-live using ServiceNow as the ticketing tool. • Coordinate issue intake, triage, and resolution across functional and technical teams. • Monitor and manage incidents, problems, and escalations to ensure timely resolution....SuggestedGlobal Business Ser 4u
Panajia month agoRs 5 - 9.5 lakhs p.a.
...for clients, addressing queries and resolving issues in a timely and professional manner. Handle business transactions ranging in ticket size from INR 5 crores to 25 crores. Collaboration & Service Delivery: Work closely with internal teams to ensure smooth operations...SuggestedAxis Finance Afl
Panaji28 days agoRs 2.8 - 5.4 lakhs p.a.
...calling on leads) 2. Travel with customer group's to manage the tours (domestic or International). Attend FAM trips. 3. Book flight tickets and accommodation, transportation etc 4. Inform clients and provide useful travel material (guides, maps, event programs, etc.) 5....SuggestedHybrid workImmediate start- ...certifications (CDCP, CDCS, or similar) - preferred ~ Network certifications (CCNA, CompTIA Network+) - preferred ~ Experience with DCIM and ticketing systems - preferred ~ Familiarity with major colocation providers - preferred ~ Standard tools: screwdrivers, cable testers,...SuggestedHourly payFull timeContract workFreelanceRemote jobFlexible hours
- ...is richer, more complete and more customer centric than any other in the marketplace. Duties and Responsibilities Oversee the Ticket Management System, ensuring accurate and timely ticket resolution. Meet ticket SLAs as agreed upon with customers and internal stakeholders...SuggestedWork at office
Open Destinations
Panaji11 days ago - ...will be nominated as a trainer for Power Academy You will be part of Global Customer Care for PA leadership team KPIs will be Ticket Response time Ticket Resolution time Customer Satisfaction Index YoY ticket reduction You will drive a high performance...SuggestedFlexible hours1 day week
Siemens
Panaji27 days ago Rs 4.4 lakh p.a.
...recurring onsite support activities, including device management, printing, meeting room coordination, and server support. Record tickets for every activity performed during routine on-site support operations. Ensure compliance with service level agreements (SLAs) and...SuggestedFull timeWork at officeLocal areaRemote job- ...communication skills (verbal and written). Ability to stay focused and reliable during late-night or off-hours shifts. Proficiency with ticketing systems (ServiceNow preferred), logging tools, or similar workflow platforms. Prior experience in service desk, operations,...SuggestedFull timeWork at officeImmediate startWorking Monday to FridayShift workNight shiftWeekend work
Frontline Managed Services
Bardez8 days ago - ...recurring onsite support activities, including device management, printing, meeting room coordination, and server support. Record tickets for every activity performed during routine on-site support operations. Ensure compliance with service level agreements (SLAs) and...SuggestedWork at officeLocal areaImmediate startRemote job
- ...Kaseya, System tools, MS applications, Operating systems, Active Directory access requests and MFA requests. Experience using trouble-ticketing and service management systems Organizational Responsibilities Seek and participate in support opportunities across the...SuggestedShift workNight shiftRotating shiftDay shift
Frontline Managed Services
Bardez7 days ago - ...and using a variety of remote access, user admin, and related tools. Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation (per client guidelines); Escalate unresolved issues to Team...SuggestedFull timeWork at officeFlexible hours
Frontline Managed Services
Bardez8 days ago
