Average salary: Rs440,743 /yearly
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- ...field operations, or field engineering are preferred. Key Responsibilities / Accountabilities: EFT(Electronic Field Ticketing) team member will be part of the electronic field ticketing (eFT) team. Position will include eFT submissions, approvals and...SuggestedFull timePart timeSide jobWork at officeFlexible hoursShift work
- ...development, field operations, or field engineering are preferred. Key Responsibilities / Accountabilities: EFT(Electronic Field Ticketing) team member will be part of the electronic field ticketing (eFT) team. Position will include eFT submissions, approvals and...SuggestedFull timePart timeWork at officeFlexible hoursShift work
- ...development, field operations, or field engineering are preferred. Key Responsibilities / Accountabilities: EFT(Electronic Field Ticketing) team member will be part of the electronic field ticketing (eFT) team. Position will include eFT submissions, approvals and...SuggestedFull timePart timeSide jobWork at officeFlexible hoursShift work
- ...applications, workflows, and integrations using JavaScript and web services.Key Responsibilities : - Must have worked on ServiceNow Ticketing System in a Developer role.- Should have experience in ServiceNow Integration with middleware platforms, monitoring tools, and building...Suggested
- ...lifecycle management of Laptops, Desktops, Tablets, Mobiles, Printers, and other accessories Must have worked on any asset management/ticketing tool for at least 3 yrs. Good at report generation, asset tracking, and reconciliation. Capable of training field engineers and...SuggestedFull time
- ...publishing, and driving the review process to completion on schedule. Identify and address knowledge base gaps by analyzing support ticket themes, deflection data, and customer feedback - not waiting for requests to arrive. Maintain and improve the documentation...Suggested
$ 150 per month
...only platform capable of… Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google...SuggestedLong term contractFull time- ...enterprise clients. Production Support Engineers are the front line that keeps those workflows healthy — triaging incidents, resolving tickets, digging into logs, and escalating the right issues to the right teams before clients feel the pain. This role suits someone who...SuggestedFull timeRemote jobRotating shift
- ...Salesforce Service Cloud, HubSpot Service Hub, Zoho Desk, or own systems) suited to Glance’s needs. Build automated workflows for ticket triage, SLA enforcement, escalation triggers, and resolution tracking using no-code/low-code automation Set up AI-powered auto-reply...SuggestedFull timeWork at officeImmediate startWorldwide
- ...autonomously troubleshoot, recommend actions, and improve incident response. Integration with Operations Tools – Connect AI insights with ticketing, alerting, and incident management platforms for seamless workflows. Collaboration and Enablement – Partner with SRE, Monitoring,...SuggestedHybrid work
- ...autonomous decision-making and complex multi-step workflows. Integrate AI agents with enterprise platforms including CRM systems, ticketing platforms, onboarding systems, payment gateways, trading infrastructure, and Databricks-powered data environments. Build,...SuggestedLocal area
- ...Developer - Golang Build the mobile experiences that bring India's live entertainment to fans' fingertips Why This Role Exists From ticket discovery to the final encore, build the tech that makes it all happen At thumpN, our mobile app is how thousands of fans discover...SuggestedLong term contractShift work
- ...React Native Build the mobile experiences that bring India's live entertainment to fans' fingertips Why This Role Exists From ticket discovery to the final encore, build the tech that makes it all happen At thumpN, our mobile app is how thousands of fans discover...SuggestedLong term contractShift work
- ...India CyberOps pod, the Senior Manager will also remain operationally engaged by managing a queue of customer alerts, investigations, tickets, and escalations as business needs require. The ideal candidate enjoys balancing people leadership with hands-on technical execution,...SuggestedLong term contract
- ...weekly scan reports from Tenable, SentinelOne, and Darktrace to identify risks across Infrastructure and Application environments. . Ticket Orchestration: Convert scan findings into actionable tickets (~300+ monthly) via the helpdesk and route them to the appropriate...SuggestedFull timeWork at officeLocal areaRemote jobShift work
- ...Engineer will regularly collaborate with customers, peers, vendors and leadership through phone, email, chat, video conferencing and ticketing systems such as ServiceNow to ensure timely and effective issue resolution.Travel Requirements:This position does not require travel...Hybrid workShift workRotating shift
- ...effectiveness and individual growth. # Customer Support Management: Oversee the day-to-day operations of the support team, including ticket management, escalation handling, and resolution tracking, to meet service level agreements (SLAs) and customer expectations. #...Shift workNight shift
- ...flows using AWS Lambda, Amazon Lex, Contact Flow modules, and AWS SDK.- Develop integrations with CRMs (e.g., Salesforce, Dynamics), ticketing systems, and backend databases.3. AI/ML & Gen AI Integration : - Implement AWS Generative AI services (e.g., Amazon Bedrock, Amazon...
- ...Ability to work independently as well as in a team environment Other Preferred Qualifications • Experience with Service Now ticket management system • Experience working with a globally dispersed team (onshore and offshore) Additional Information At...Full timeWork at officeLocal areaWorldwideFlexible hours
- ...application teams and system programmers during incidents and changes. Experience with IT service management practices (ITIL) and ticketing tools; proven ability to run incident bridges, manage priorities, communicate clearly, and coordinate escalations with internal...Full timeFlexible hours
- ...analysis & audit support - Strong collaboration with functional and compliance teams - readiness to work in US timezone - Experience required - 6 to 9 yrs in Oracle - Working in onsite offshore model with US customer - L1-L2 tickets resolution in AMS engagement (ref:hirist.tech)Shift work
- ...Coordinate with Level 2 and Level 3 support teams for timely escalation and resolution of complex issues.- Monitor and track escalated tickets until successful closure.- Deliver a high standard of customer service while maintaining strong user relationships.- Contribute to...Remote job
- ...who thrive in a quick sales cycle environment, who have experience having CXO level business conversations with the client at higher ticket size and are OK with an Individual role. You will play a fundamental role in achieving our ambitious new customer acquisition and revenue...
Rs 3.6 - 4 lakhs p.a.
...journey 5. Keep our CRM buzzing with accurate updates 6. Smash sales targets and celebrate big wins 7. Convert inbound interest into ticket sales with marketing support Note: 1. Be ready to hop on a plane - some international travel included! Skill(s) required Cold...Immediate start- ...understand and act on customer feedback. We are building an AI-native platform that pulls feedback from every source surveys, support tickets, reviews, Slack, communities and turns it into clear, usable insight that teams can act on. We work with some of the most product-...Hybrid work
- ...complaints are logged through the web portal, assign cases to the nearest service agency, facilitate on-site product replacement, and ensure ticket closure based on customer confirmation or satisfaction code. Quality & Continuous Improvement: Organize the collection and review...Full time
Rs 22 - 25 lakhs p.a.
...or sales engineering, forward-deployed engineering, data engineering, or backend and integrations work. Actual building, not support tickets. ~ Comfortable writing real SQL (group by, window functions, date logic) and building or debugging REST API integrations; knows the...Full timeHybrid workWork at office2 days weekWeekday workRs 10 lakh p.a.
...Cadence Enterprise Scheduling Application Support Incident Management System Monitoring & Performance Tuning Troubleshooting & Root Cause Analysis Ticketing Tools (ServiceNow, Jira, Remedy, etc.) Stakeholder Management Analytical & Problem-Solving Skills...Full time- 1. Support Ticket Resolution: Resolve a minimum of 60 support tickets per day. Maintain an average resolution time of less than 5 hours. Follow Standard Operating Procedures (SOP) for all support ticket resolutions. 2. App-Related Tasks: Complete all app-related...Internship
- ...customize ServiceNow workflows, business rules, client scripts, UI policies, UI actions, and catalog items. ~ Analyze ServiceNow ticketing and CMDB data to support attribute mapping and data import into enterprise data orchestration platforms. ~ Build reports,...Immediate startRemote job