Ticketing jobs in Secunderabad

 ...passengers, including checking in baggage, providing information, assisting disabled passengers, confirming reservations, and selling tickets. Airline Ground Staff Airline reservation agents help passengers arrange travel plans based on their requirements and budget.... 

 ...internal teams on identifying trends and opportunities to mitigate customer issues ongoing. You will also undertake ongoing analysis of tickets to identify trends and work to mitigate and reduce future ticket this role you will partner with our Engineering/Product teams across... 

Job Description: Airport ground staff are responsible for ensuring the smooth functioning of airport operations and providing excellent customer service to passengers. some of the key responsibilities and skills required for this role include:- providing assistance to passengers...

Job description We are hiring ground staff for our operations in India. This is an excellent opportunity for freshers/entry-level candidates to start a career in the aviation industry. The role involves assisting passengers, ensuring safety, and providing top-notch customer...

Exciting Opportunity for Industrial Electricians in Germany! Your Role: Install maintain and repair industrial electrical systems for machinery and equipment. Work with circuit breakers control panels motor connections and automation ...

 ...import jobs, and process support. Maintain proper documentation of all the changes made or issues found. Respond to Service Now tickets and work with risk & compliance groups to process third party submissions Liaise with the TPRM Gateway stakeholders on third party... 

 ...policies and procedures, and oversee and coordinate daily activities . Manage reconciliation issues until resolved, and monitor defect tickets. Escalate and resolve problems with external and internal payment systems. Work closely with merchant acquirers and banks. .... 

 ...in SAP ABAP programs. Provide root cause analysis (RCA) for recurring issues and implement long-term fixes. Work on priority tickets (P1/P2) and ensure SLAs are met in an AMS environment . Perform debugging , performance tuning , and optimization of existing... 

 ...automation, reporting, and user experience enhancements. Support Ownership: Take full ownership of support queues, configuration tickets, and issue resolution, ensuring timely and effective outcomes. Stakeholder Engagement: Collaborate with HR, IT, and business stakeholders... 

 ...Sprint planning, Daily stand up, Sprint demo, backlog grooming Monitor / improve operational health of the systems owned by your team - Ticket analysis, software risks Roadmap development working with product team and Senior engineers Mentoring and career development of... 

 ...configure vector databases (e.g., PGVector, Vertex AI Search, Pinecone, etc.) Build ingestion pipelines for internal data (documents, tickets, logs, property data, etc.) Implement knowledge retrieval process that draws from multiple sources and uses reranking to improve... 

 ...vendor and internal stakeholder inquiries related to invoice status, payment delays, rejections, and remittance details via email, ticketing system, or phone. ~ Resolve issues related to invoice mismatches (e.g., PO/invoice/receipt discrepancies), blocked invoices, duplicate... 

 ...different shifts and national holidays as required by Operations. Experience in Helpdesk Support/IT Support Experience in handling ticketing tools like ServiceNow, Jira, Required Skills: Basic knowledge in IT Basic knowledge in Windows Operating systems,Clients:... 

 ...inquiries, and discrepancies. Troubleshoots and identifies trends in system reports, manages payroll-related queries through ServiceNow ticketing system, and recommends enhancements to improve operational efficiency. Tests new requirements or enhancements of the payroll... 

 ...problems with a customer-centric approach ~ Hands-on experience with a professional help desk system, preferably Zendesk or a similar ticketing platform ~ Willingness and ability to work a flexible schedule that includes both morning and evening shifts as required to... 

 ...ensure smooth operations, accurate reporting, and adherence to all company and safety protocols. Job Description About the role: Ticket and Project Coordination Manage and personally complete all assigned work tickets from initiation through 'Work Complete' status.... 

 ...Infoblox platform. Microsoft/Windows DNS experience preferred. Proxy and Zscaler experience a plus. Should be familiar with ticketing tools. Understanding of SSL, TCP/UDP, FTP/SFTP, NTP, Telnet, NFS, SSH, LDAP, etc. SME in VPN concepts like GRE Tunnel, IPSEC... 

 ...and resolution on daily basis.  ~ Involvement in P1/P2 incidents and collaborate with multiple teams for resolution. ~Addressing Tickets (incidents and requests) in ServiceNow Excellent written and verbal communication skills Ability to adapt quickly to changing environments... 

 ...management. ~ Solid understanding of ITIL processes and service delivery frameworks. ~ Hands-on experience with monitoring tools, ticketing tools, and incident management platforms. ~ Excellent communication, stakeholder management, and problem-solving skills. ~... 

 ...Helpdesk Ticket Triage, Queue Management, Incident Resolution, Project tasks closure within timelines Provide Remote End-user technical support including installation for hardware / software & peripherals Provide support/guidance to end-users related to O365 applications... 

 ...efficiently and effectively retrieve data from databases, employing the fundamentals of dimensional data modelling Ensure updates to tickets and work in progress are well communicated and escalations regarding the delivery being provided is kept to a minimum Maintain and... 

 ...communicate with the customer as required. Member of a technical, operations and application management team. Monitor the team's tickets queue for his service, self-assign tickets to him or directly work on tickets assigned by the Service Controller. Responsible for... 

 ...across enterprise systems and external data providers. · Run/enable delivery ways of working: sprint orchestration, backlog management, ticket coordination (including L3), documentation, status reporting, RACI, onboarding and enablement/training materials, and communication... 

 ...Sessions (KSS) and lessons learned. Apply critical thinking to structure and resolve unstructured problems effectively. Review ticket quality, deliverables, and project status , ensuring alignment with SLAs . Manage incident, change, and problem management... 

 ...Issues/support functions. - Conducts user requirements gathering, blueprinting and documentation designs. Follow best - SAP functionality in system. - Should be familiar with ticketing tools like SolMan, Remedy, etc - Exposure to S4 HANA is an added advantage... 

 ...Experience administering email security gateways such as Cisco IronPort or similar. Advanced incident management and resolution skills via ticket queue systems; able to coordinate multiple projects and priorities effectively. Excellent written and verbal communication skills.... 

 ...periodic infrastructure and security checklists in existing environments. General infrastructure maintenance functions based on SysAid ticketing system and Internal RAAID actions. Azure Certification (e.g., Microsoft Certified: Azure Solutions Architect Expert). Desired:... 

 ...devices. Assist in the setup and configuration of new workstations and peripherals. Document and track support requests using ticketing systems. Educate users on best practices for system usage and security. Collaborate with other IT staff to resolve complex issues... 

 ...Monitor and drive performance metrics including KPI adherence, network uptime, MTTR (Mean Time to Repair), and SLA compliance for trouble tickets. Execute network expansion plans, including new network rollouts and ring de-choking , in alignment with network planning and... 

 ...initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise...