...Knowledge of Government tendering processes/ e tenders.
Desirable
~ Experience of selling digital products / understanding of IVR and related technologies such as voice.
Fluency in a few/any regional languages of India like Hindi/Marathi/Gujarati
Knowledge...
...SRST.
Cisco Unity Connection (Voice Mail)
Cisco IP Enterprise Contact Centers (UCCX, UCCE) with ICM, PG.
Cisco Voice Gateways & IVR (SIP, MGCP, H.323)
SIP Trunking with CUCM & CUBE
Problem Management & RCA.
Rich experience on Voice Solution Network Designing...
L1 CVP Developer Exp: 1 to 3 Years
Location: Mumbai
Job Description:
#LI-DNI
Support, develop and troubleshoot Cisco call flows in CVP/IVR
Willingness to work in 24 x 7 across rotational shifts
Key Skills:
Cisco CVP/IVR, Java
...solutions tailor made to business-specific needs. Our unique digital communication service includes - Bulk SMS, Whatsapp SMS, voice messaging, IVR services. We are also into digital marketing where we provide services such as Brand management, Programmatic campaign - affiliate...
...Broad knowledge of call center technologies- Omnichannel routing is essential, including automatic call distributors (ACD), Dialer & IVR.
Broad knowledge of Digital self-service, messaging and social media platforms.
Basic knowledge of Cloud and CCaaS, SIP telephony...
...Help activate multiple communication channels for customers and the interaction model for them.
• Design Forms, statements, Whatsapp/IVR/SMS scripts for push and pull customer interactions.
• Have high level discussions with internal and external stakeholders for designing...
...healthcare
work from home jobs Mumbai, Bangalore
Specializations required (any one)
Gastroenterology Coding
Orthopedic QC
General Surgery
Multispeciality Denial coding
IVR Surgical Coding
Should be CPC Certified mandatory
salary up to 45k per month...
...JBoss Tomcat o Database
SQL (Oracle or MSSql)
Web Services (Rest and Soap)
UML Sequence diagrams etc
Exposure to banking and IVRS
Min Tenure 6 months
Infrastructure Self if remote client if onsite
java,spring framework,sql,100d,agile,debugging,agile environment...
...technology services including Customized CRM solutions, Sales Process & Business Analytics, Mobile Application development for redemptions, IVR solutions, Web-casting services
We are looking for Account Mgr/ Group Account Manager -Loyalty & CRM Campaign for Bangalore and...
...individual level & share periodic updates to
customers.
Skills and Qualifications:
Knowledge in IP PBX & Contact Center solutions (IVR ACD Softphone WebRTC..etc.)
will be preferred.
Excellent Communication in English & Hindi (verbal & written) as well as strong...
...Responsible for all aspects of our omni channel marketing (Email/SMS/PN/IVR/etc) operations, Automation, Customer Retention and Activation. Your central goal is to execute omni channel performance / Services / collection-oriented campaigns while also showing quantifiable growth...
Rs 10 - 25 lakhs p.a.
...issues
Experience in implementing Twilio Flex
Experience with Chat, SMS, Task router, Flex Insights, etc
Experience in building IVR Call flows using the Twilio Contact Center.
Salesforce,Twilio Felx
Designation: Salesforce Twilio Flex Developer
Vacancies: 4...
...clients to understand the requirements; and integrate these into the platform for Payment Gateway; Electronic Bill Presentment and Payment, IVRS, ECS services.
-Liasing with technology team/ vendors to implement additional enhancements to the platform.
-Responsible for making...
...processes. Shifting knowledge into the digital age, Panviva also enables organizations to take an omni-channel approach in integrating IVR, chat bots, self-service portals, and many other channels. Most recently, we've added Nugget to our product which is a self-service bot...
...• Research new technologies to stay abreast of field developments
• Call flow creation and management, Script creation
• Deliver IVR related Change Request/Service Request/Incidents and troubleshooting
• Recording configuration and management
• Voice mail set up and...
...description below and apply online below: JOB DESCRIPTION
~ Perform pre-call analysis and check status by calling the payer or using IVR or web portal services
Maintain adequate documentation on the client software to send necessary documentation to insurance...
...Demonstrable team leadership and cross-functional team experience
Preferable exposure to digital technologies (RPA, Chat BOTs, Self-Services, IVR)
Excellent attention to detail and strong focus on completing/finishing
Excellent oral and written communication, ability to...
...proficiency with Pre sales technology and customer relationship management (CRM) software.
Familiarity with workforce management concepts, IVR technologies, and call routing in call centers.
Analytic thinking combined with the capacity to decipher data, spot trends, and make...
...relevant areas including; electronic data capture/database programming, edit check programming, report programming, electronic data loads, IVR technology, electronic patient reported outcomes, metadata management and/or other clinical data management or analysis data and TFL-...
Rs 3 - 4.5 lakhs p.a.
...respective Site head.
Monitoring of CP mandate Tool on a regular basis and update the manager about gaps and escalated cases.
Managing IVR numbers for all mandate projects and tagging of the same with our CRM.
Coordinate with the sales team for the operational task and...