Search Results: 39 vacancies
Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience...
...individual who can actively contribute towards End-to-End testing of web application.
Worked on Free SWITCH, PBX, Asterisk, VOIP Testing, IVR Testing
Good working knowledge on VOIP protocols like SIP, RTP, RTCP, TCP, UDP etc.
Basic Knowledge of SIP, PRI...
CorroHealth is looking for Interventional Radiology (IVR) Coders to join our dynamic team and embark on a rewarding career journey
Review medical documentation and assign appropriate CPT, ICD-10, and HCPCS codes for interventional radiology procedures.
Ensure accurate...
...monitoring facilities and on-call schedule from Technology tracks to facilitate immediate attention from all required parties3. Authorize any IVR message updates for Service Desk4. Work with all stakeholders to identify the workaround or resolution for the Incident5. Set...
...translations, dial peers, translation rules and translation profiles. Hunt Groups, Call Pickups, Voice mail, ACD routing and scripting, IVR flow design and understanding and SIP, provisioning and supporting existing/new infrastructure Moves, Adds and Changes to voice...
...monitoring facilities and on-call schedule from Technology tracks to facilitate immediate attention from all required parties3. Authorize any IVR message updates for Service Desk4. Work with all stakeholders to identify the workaround or resolution for the Incident5. Set...
...35k
Female candidate preferred.
5days working.
Desired Candidate should have the below mentioned qualities :-
Voip services, IVR, bulk sms services
Excellent communication skills and an excellent telephone manner is a must.
Minimum 1-3 years of relevant experience...
...and maintain the IT section of the intranet, including good practice and troubleshooting guidance.
To have data security of codes as well other data.
Should be able to handle the CRM & IVR (Leadsquare)
Knowledge of in LAN, WAN, and centralizing systems as well RDP.
...UCCE Contact Center Platforms.
Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
Scripting for call flow changes.
Exposure on CISCO IVR Call Studio platform.
Should be having work experience on CUCM/UCCE/CVP platform.
Should have strong verbal & written communication...
...the churn
Set up automated journeys for reactivations and funnel conversion across various communication mediums e.g. WhatsApp, SMS, IVR, Email / Chatbot
Competition monitoring, benchmarking, and gathering market intelligence
Budget and ROI management - Plan and...
....
Implementing optimal contact strategy for upgrade using multiple channels of communication such as campaign, CEN, self-generated, IVR/OBTM leads.
Deepening our share of wallet in the premium segment via upsell, cross sell, industry wise spend expansion and generating...
...following critical activities:
Involved in focused testing involving contact center solutions including call center routing and management, IVR and integrations with other systems.
Work closely with CRM and .COM teams to understand routing strategies for optimal customer...
...Workdays: 24*7, 5.5 Days / Week
Immediate Joiner or 15 Days Notice
Job Responsibilities
Setting up new dialer campaigns/configuring IVR/ Outbound list management on dialer
Configure and troubleshoot GSM/SIP/PRI interface
Taking Backup of Asterisk and SIP servers...
...conversion funnel, cross-selling, sharp segmentation, referrals, and customer communication via channels like notifications, emails, WhatsApp, IVR, etc.
2. Planning and Execution of Special Projects: Monitoring the funnels of various banks and credit cards and strategizing smart...
....)
â— Set up automated journeys for reactivations and funnel conversion across various communication mediums e.g. WhatsApp, SMS, IVR, Email / Chatbot.
â— Competition monitoring, benchmarking, and gathering market intelligence.
â— Budget and ROI management...
...Specialist
Job Location : Bangalore, Chennai, Hyderabad, Pune and Noida
Key Responsibilities
Should possess knowledge of IVR and Avaya PBX.
Integration with Cisco CTI Server, ICM, Noble Dialers and Verint Recording.
Knowledge of Core JAVA and Applet is a...
...cloud telephony services provider in Noida, offering a range of CPaaS solutions such as Dialer Software, Cloud Call Centers, SMS & RCS, IVRs, Outbound Dialing (OBD), and Automated Outbound Calling software. The company has served over 400+ businesses and takes pride in its...
...Company Description Express IVR, a brand under SMS Cloud Technologies Pvt Ltd, is India's open cloud voice communication platform. Our aim is to redefine business communications through excellent cloud-based telephony solutions. We offer a wide range of products and services...
...Basic Function
The IVR Reporting Analyst role will play a key function in building GCSO Call Center IVR and Conversational IVR Reports to understand customer behavior, measure IVR performance, identify opportunities for improvement for IVR applications.
MetLife IVRs...
...digital marketing efforts particularly focusing on Facebook Ads Paid Marketing Performance Marketing and Lead Generation campaigns through IVR SMS and WhatsApp.
Responsibilities:
Develop execute and optimize Facebook Ads campaigns to drive brand awareness engagement and...
