Ivr jobs in Hyderabad

 ...enhancement of our eSIM-enabled mobile products. Job Description ~8 10 years IT Experience with 5+ years in Testing and working on IVR automation tools ~3+ years Hammer–CallMaster or any other IVR Automation experience like Cyara ~ Experience in onshore/offshore... 

Role : Genesys / Genesys Developer. Required Technical Skill Set : Genesys 7.x and above, Unix, PL/SQL, Java/J2EE. Locations: BLR/HYD/GGN/NDA/KOCHI/BBSR. Must-Havel- Overall IT experience of 5+ years Experience in Genesys framework and exposure on genesys reporting. - Experience...

 ...Principal Consultant - IVR testing with Hammer automation tool - ITO078411 With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and... 

 ...Experience in test automation tools supporting Contact Center platforms. (i.e. selenium or Qtest) Prefer experience with Cyara for automated IVR testing. Understands the SDLC, Agile/SCRUM concepts and software release cycle. Excellent Oral & Written communication skills.... 

 ...Candidate should be familiar and comfortable with Asterisk latest 16 and above version.Preference would be given to having experience on IVR and Call Center application development.Hands on experience in Kamailio SIP Server. - Asterisk integration with PSTN is preferred.... 

 ...operational, performance, and cost) of the application assets. Qualifications Required Skills: Senior QA with experience in IVR and Conversational AI testing, test automation, Cyara experience a plus Strong influencing / negotiation skills. Strong interpersonal... 

 ...closely with testing team members, execute test plans, document defects and coordinate with development for resolution. Work with the IVR team to test the Salesforce + IVR integration. Work with Product Teams to integrate automation tests into development cycle. A... 

 ...issues Experience in implementing Twilio Flex Experience with Chat, SMS, Task router, Flex Insights, etc Experience in building IVR Call flows using the Twilio Contact Center. Salesforce,Twilio Felx Designation: Salesforce Twilio Flex Developer Vacancies: 4... 

 ...attitude of collaboration and proactiveness- Ability to drive innovation- Familiarity with different virtual agent channels including voice (Amazon Echo, Google Home, Twilio, IVRs, etc..) and bot development on social channels like Facebook, Skype, etc is a plus. (ref:hirist.tech)

 ...experience on Windows operating system. Working knowledge on Telecom and Network protocols like SIP, VoIP, TCP/IP etc. Experience with IVR & speech applications would be preferred. IVR and Speech Domain Knowledge (ASR / TTS / MRCP / VXML / GRXML / SCXML / CCXML / SCXML /... 

 ...candidate experience, notify the vendor partners and advise them on the required mitigation actions to maintain SL across region. • Managing IVR in real-time through situational prompts enabled directly into the contact flows or updating banner on “Contact Us” page to provide...