Search Results: 849 vacancies
Rs 6 - 8 lakhs p.a.
...Job Description:
As an Escalation Specialist, you will play a crucial role in managing and resolving customer escalations, and collaborating with internal and external stakeholders. Your responsibilities include ensuring Critical SLAs
are met, implementing process changes...
...for managing the entire lifecycle of solution development, from ideation to implementation. Additionally, they serve as a technical escalation point, provide project management support, and act as a backup resource for Data Center (DC) and Network services.Key Responsibilities...
...of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Do
# Support process by managing transactions as per required quality standards
# Fielding all incoming...
Rs 6 - 9 lakhs p.a.
...background information to facilitate policy issuances
Build Good Relationship With Sales Channels and manage related queries and escalations
Coach and build in-house underwriting capability through a professional and engaged team
Conduct performance reviews...
...service requests
#100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
Provide application/ user access as per client requirements and requests to ensure timely solutioning
Track all the tickets...
...organization.
People:
Updating required colleagues adequately on any changes/new events impacting BAU. Should be proactively escalating any relevant issues to Manager.
Identifying the staff training requirement & ensure all the necessary training has been provided...
...specific job discipline.
Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor.
The job requires limited job and business knowledge at the time...
...evaluate quotes compile contract
documentation and monitor the performance of suppliers and subcontractors.
Monitoring and Escalation Handling:
Review project status reports from regional coordinators and serve as the interface between
clients and project...
...communicate with customers.
• Collaborate with the sales team to ensure smooth coordination and timely resolution of customer issues or escalations.
• Meet or exceed sales targets and contribute to the overall success of the organization. • Maintain accurate and up-to-date...
Rs 5000 per month
....
Excellent time management, prioritization, and organizational skills.
Experience working with tight deadlines and handling escalations.
Manage Governance, collate project status, and report regularly to the leadership team.
Conduct weekly project/program reviews...
...Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using...
...changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize...
...SCOM engineers ensure the continuous monitoring of IT systems and applications, allowing them to identify potential issues before they escalate into critical problems. This proactive approach helps minimize downtime, improves system reliability, and enhances overall...
...Adept at communication with ability to influence co-workers across our global team and all levels of the organization including escalation of issues
Ability to aggregate and synthesize complex data from multiple sources
High level of attention to detail
Desired...
...Identify risks, perform risk analysis, effectively manage risks, proactively raise prioritization and scheduling tradeoff decisions, escalating and identifying alternate options as appropriate, Follow defined Risk Management processes
Track business project performance...
...and performance of our production application flows. Be part of the team responsible for troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems, ensuring a seamless user experience...
...the end clients of the bank globally for validation
Monitor the exceptions and ensure that they're resolved in a timely manner
Escalate issue/impact timely to the Leads
Identify opportunities for improving the efficiency of the process
Identify the training requirements...
...counterparties on daily issues.
Managing cashflow and stockflow across multiple clearing corporations.
Live risk/capital monitoring and escalation.
Ad-hoc trade executions.
Ad-hoc data analysis and report generation.
BCP Planning and execution; trading and limit...
Rs 7 - 11 lakhs p.a.
...efficiency and maximize deliverable outputs
Report project outcomes and/or risks to the appropriate management channels as needed—escalating issues as necessary based on project work plans
Project Manager,Project Planning,Project Management,Project Controller...
...· Excellent time management skills
· Participate in identification and root cause analysis of repeating problems and escalation to the responsible party for recovery and future prevention
Contributing Responsibilities
Technical & Behavioral Competencies...
