Average salary: Rs277,473 /yearly
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- ...Representative to join our team. The role involves handling voice, email, and chat interactions in a hybrid work environment based in Vikhroli. Key... ...records of all interactions. Provide feedback to improve processes and service levels. Required qualifications Minimum 1 year...ChatFull timeHybrid work
Rs 17 lakh p.a.
...Process Manager – Service Center (HR & Customer Operations) Mumbai | Night Shifts | Up to ₹17 LPA | 10–15 Years Experience About the... ...the service experience, drive performance on calls, emails, and chats, and ensure your team combines empathy with accuracy in every interaction...ChatPermanent employmentFull timeWork at officeShift workNight shiftRs 100000 per month
...Job Title: Process Manager – Service Center Band: BPO 5 Maximum CTC... ...employees, including native English speakers, through phone, email, and chat channels. The candidate must possess excellent English communication...ChatFull timeShift workNight shiftRs 25000 - Rs 30000 per month
International Chat Process Associate Start Date Starts Immediately CTC (ANNUAL) ₹ 3,00,000 - 4,00,000 ₹ 3,00,000 - 4,00,000 /year...ChatImmediate start- ...International Voice Process – Multiple Companies | Mumbai Job Locations: Mumbai, Navi Mumbai & Thane Job Type: Full-Time Work... ...selected employer and specific vacancy. Interview Rounds # Chat Assessment Test # Typing Test – Video Call # Operations (Ops)...ChatFull timeWork at officeRelocationShift workNight shift
Rs 3.05 - 3.6 lakhs p.a.
...Actively hiring BLENDED PROCESS EXECUTIVE Start Date Starts Immediately CTC (ANNUAL) ₹ 3,05,000 - 3,60,000 ₹ 3,05,000 - 3,60,000 /year...SuggestedFull timeWork at officeImmediate startShift workRs 15000 - Rs 45000 per month
...Work Mode: Work From Office (WFO) Employment Type: Full-Time Process: International Voice – Customer Service / Technical Support /... ...successfully complete the following assessment and interview rounds: # Chat Assessment Test – Evaluation of written communication and...ChatFull timeWork at officeWork from homeFlexible hoursShift workNight shift- ...the Cyclone CC system, to help industries reduce carbon emissions more efficiently. In the next phase of our growth, we are seeking a Process Control Engineer Location (Mumbai and Surrounding areas) | Competitive Please note that the role is based in Mumbai and would...SuggestedFull timeFor contractorsHybrid workWork at officeShift work2 days week3 days week
Rs 2 - 3.6 lakhs p.a.
...customers with inquiries, concerns, and requests via phone, email, and chat in a professional and courteous manner. 2. Provide accurate... .... 5. Continuously strive to improve customer service processes and suggest innovative solutions to enhance customer satisfaction...ChatImmediate startRs 2 - 3 lakhs p.a.
...AR Voice Process Executive Summary We are seeking a dedicated AR Voice Process Executive to join our Communications team. In this pivotal role, the incumbent will manage accounts receivable inquiries via voice channels, ensuring timely resolution of financial discrepancies...SuggestedFull time- ...having T-code knowledge Experience in shared services / customer facing environment Have fair knowledge of the Procure to Pay Process Understanding of Standard Operating Procedures (SOP/DTP) Good Word, Excel & PowerPoint skills Good verbal and written communication...SuggestedFull timeContract workHybrid workWork at officeWork from homeFlexible hoursShift workDay shiftEarly shift
- ...the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring...ChatFull time
- ...Handle Customer Inquiries: Respond to customer calls, emails, and chats in a timely and professional manner. 2. Resolve Customer... ...Educate customers on product features, benefits, and usage. 4. Process Customer Requests: Handle customer requests, such as order cancellations...ChatPermanent employmentFull timeImmediate startShift work
- ...Customer Service Representative with experience in SAP and order processing to join our team. The ideal candidate will be responsible for... ...Responsibilities: Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Process customer orders,...ChatFull time
Rs 3 - 4 lakhs p.a.
...experience in a customer-facing role, preferably within the IT services or sales domain. Demonstrate proven proficiency in voice process operations, including clear communication and active listening skills. Exhibit strong capabilities in relationship management and...SuggestedFull time- ...Brokers Pvt Ltd. This is a hybrid role that has a requirement of working at least three days a week in the office. Designation: Process Manager What can you expect: . Support the operations excellence program for helping redesign and reengineer processes, identifying...Full timeHybrid workWork at officeLocal areaRemote jobFlexible hours3 days week
Rs 6 - 8.5 lakhs p.a.
...workload allocation. Handle complex customer escalations and ensure timely resolution. Monitor calls/chats for service quality, empathy, accuracy, and process adherence. Drive team productivity and operational efficiency. Prepare and review daily/weekly performance...ChatShift workRs 1 - 2 lakhs p.a.
...high standards of communication, and contribute to overall customer satisfaction through prompt and accurate assistance via voice and chat channels. Responsibilities Deliver high-quality customer support through both voice calls and live chat platforms. Analyze...ChatFull time- ...support across various channels. You will help resolve inquiries, process requests, and ensure a positive experience for all our clients.... ...promptly and courteously to customer inquiries via phone, email, and chat. Issue Resolution – Identify customer needs and provide...ChatFull time
Rs 1 - 2 lakhs p.a.
...Execute daily accounts receivable functions, including invoice processing and payment tracking. Utilize computer systems and MS Office... ...billing issues promptly. Handle customer queries via voice and chat channels, providing clear and professional support. Maintain...ChatFull time- ...looking for a dynamic CST Associate for a blend of voice and non-voice processes. The role involves handling customer interactions across multiple... ...outbound customer callsRespond to customer queries via email, chat, and other digital platformsProvide accurate information on...ChatWork at officeShift work
- ...RINA is currently recruiting for a Process Engineer to join its office in Mumbai within the Plant Engineering Division. Mission The Senior Process Engineer leads and oversees process engineering activities within our energy projects. The Senior Process Engineer plays...Full timeWork at office
Rs 2.8 - 4 lakhs p.a.
...customer or Client interactions through voice and non-voice channels.(chat , email) 2. Resolve Client queries and provide appropriate... ...handling customer information and transactions. 6. Follow company processes, quality standards, and performance parameters. Skill(s)...ChatImmediate startShift workNight shiftRs 1 - 2 lakhs p.a.
...Summary We are seeking a dedicated Customer Service Executive to join our IT Services team, focusing on a voice-based process handling inquiries for international markets in the US and Canada. This pivotal role is designed to ensure high levels of customer satisfaction...Full timeShift work- ...contact for customers, responding to queries through email, phone, chat, or other communication channels. Understand customer... ...personalized support. Assist customers throughout the client onboarding process , ensuring they understand products, services, processes, and...ChatFull timeWeekday work
Rs 1 - 2 lakhs p.a.
...Summary We are seeking a dedicated Customer Service Executive to join our IT Services team, focusing on a voice-based process serving clients in the US and Canada. In this pivotal role, you will act as the primary point of contact for our international clientele, ensuring...Full timeShift workRs 5 - 6 lakhs p.a.
...Customer Service Executive (Voice Process) Summary We are seeking a dedicated professional to join our IT Services division as a Customer Service Executive specializing in voice operations. This pivotal role is designed to ensure high levels of customer satisfaction...Full timeShift workRs 2 - 3 lakhs p.a.
...in English to diverse international clientele. Requirements Requirements: Proven experience in US or Canada-based voice processes. Demonstrated proficiency in customer relationship management and support functions. Strong command of English communication skills...Full timeRs 60000 - Rs 75000 per month
...interactions and business communications in French and English. Support French-speaking clients through voice, email and chat channels. Review, interpret and process customer requests accurately. Maintain quality and productivity standards. Understand business processes...ChatNight shift- ...artists through a variety of channels (Email/Social Media/Phone/ Live Chat) Master TuneCore’s administrative and front-end systems in... ...technical bugs to our product teams Offer insights and ideas on process development to help optimize the team’s workflows Other duties...ChatFull timeWork at officeLocal areaWorldwideShift work