Average salary: Rs350,499 /yearly
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- ...Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management... ...professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting...ChatFull timeFlexible hours
eClerx Investments Ltd
Chandigarh5 days ago - ...We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and...ChatShift work
eClerx Investments Ltd
Chandigarh7 days ago Rs 2 - 4 lakhs p.a.
• Manage customer interactions via chat and web-based platforms • Resolve customer queries in a timely and effective manner • Escalate complex issues to the appropriate teams when required • Maintain records of customer conversations and resolutions • Ensure adherence...ChatIshmeet Consultant
Chandigarh4 days agoRs 4 - 5.5 lakhs p.a.
...Job Responsibilities: Handle inbound and outbound calls for international clients. Provide customer support via voice, chat, or email. Resolve customer queries and provide accurate information. Troubleshoot technical issues (for technical support roles). Achieve...ChatShift workNight shiftSourabh Bakshi ( Proprietor of Connecting the Dots )
Chandigarh10 days agoRs 2.4 lakh p.a.
...Hiring for International Chat/Voice Process Domestic/International BPO • Job Location- Mohali/Chandigarh • Work from office • Salary- upto 30k • Qualification- 12th & above • Fresher/ Experience both can apply • Should have excellent voice communication skills-...ChatFull timeWork at officeImmediate startRs 2.4 lakh p.a.
...The Role : As a Chat Process professional, you will be responsible for managing customer interactions through chat platforms. Your primary focus will be to provide exceptional service and support to clients while ensuring a seamless communication experience. Handle customer...ChatPermanent employmentFull timeContract workRemote jobFlexible hoursRs 3 - 6 lakhs p.a.
...business Responsible for associate Engagement, business unit engagement and talent management Monitor the overall functioning of the process by identifying areas of opportunities and recommend process improvements. Review team performance and provide monthly reports...SuggestedFlexible hoursNight shiftEclerx
Chandigarh8 days agoRs 2.4 - 3.6 lakhs p.a.
Chat Process Start Date Starts Immediately CTC (ANNUAL) ₹ 2,40,000 - 3,60,000 ₹ 2,40,000 - 3,60,000 /year Experience...ChatWork at officeImmediate startRs 4 - 6 lakhs p.a.
...Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client...SuggestedEclerx
Chandigarh8 days ago- ...Job Title : FCC Operational Excellence Delivery Support Designation : Associate Process Manager Location : Gurgaon Work Mode: Hybrid ( Minimum 60% in Office ) Shift: 10 am 7 pm , 11 am 8 pm , 12 pm 9 pm & 1 pm 10 pm Job Overview : The candidate must...SuggestedHybrid workWork at officeWorldwideShift work
eClerx Investments Ltd
Chandigarh5 days ago - ...Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 Specialisation International BPO, Voice Process eClerx is looking to hire an experienced professional with 4-9 years of experience...SuggestedFull timeFlexible hours
eClerx Investments Ltd
Chandigarh7 days ago - ...Responsibilities Respond to customers inquiries via phone, email, and chat, providing accurate and helpful information. Resolve technical... ...solve complex issues. Assist with registration and enrolment processes, guiding customers through the necessary steps. Maintain...Chat
the future university
Chandigarh3 days ago - ...Customer Interaction: Handle inbound and outbound calls, emails, and chat support to address customer queries, complaints, and requests.... ...Improvement: Share customer insights with management to improve processes, enhance service delivery, and contribute to organizational...ChatWork at officeImmediate startShift workNight shift
Rs 2.5 - 6.5 lakhs p.a.
...support to the sales team, such as managing customer communication, processing orders, and generating sales reports. They also assist with data... ..., and handle customer correspondence via phone, email, and chat. Sales process support: Process and manage sales orders and invoices...ChatIndusind Bank
Chandigarh29 days agoRs 3 - 4.5 lakhs p.a.
...Here we are with an opportunity for the designation of customer care executive for International Process!!! Requirements: Should have minimum 12 months of experience in chat, voice support and documentation verification process. Should be aware of all the KPIs & KRAs...ChatFlexible hoursShift workTaskus
Sahibzada Ajit Singh Nagar24 days agoRs 4 - 6 lakhs p.a.
Key Responsibilities: Conduct thorough assessments of call Center agents' language proficiency, identifying areas of improvement related to grammar, pronunciation, speech rate, and sentence construction. Develop and implement customized coaching plans for individual agents...Eclerx
Chandigarh8 days agoRs 3 - 4.5 lakhs p.a.
...Job description Requirements: ~ Grad & Undergrad both can apply ~1 year documented BPO experience preferred in international process ~ Excellent Spoken & Written communication skills in English. ~ Ready to work in rotational shifts ( including graveyard shifts) ~...Work at officeShift workNight shiftTaskus
Chandigarh24 days agoRs 4 - 5.5 lakhs p.a.
...should be able to provide customer support via phone, email, and chat in a timely and efficient manner. The candidate should also be able... ...Collaborate with team members to improve customer support processes Meet or exceed individual and team targets Skills and Qualifications...ChatFlexible hoursShift workSourabh Bakshi ( Proprietor of Connecting the Dots )
Chandigarh10 days ago- ...IT Support Technician spends their day fielding incoming support chats, calls and tickets on behalf of Amazon Corporate and its... ...team success. You will be innovative, and able to adapt to new processes and procedures quickly while dealing with a high volume of requests...ChatWorldwideFlexible hoursShift workWeekend work
Amazon Railings
Chandigarh7 days ago Rs 8 - 18 lakhs p.a.
...on cyclical schedules. Have experience on phone, email and live chat support Thats definitely a plus! Meanwhile, you have experience in... ...teams, is flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure then TaskUs...ChatFlexible hoursTaskus
Chandigarh24 days ago- ...Job Title: BPO Analyst Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process . The role involves monitoring and evaluating customer interactions across multiple communication...Chat
eClerx Investments Ltd
Chandigarh7 days ago Rs 3 - 6 lakhs p.a.
...Customer Operations Process Manager Responsibilities Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement...Eclerx
Sahibzada Ajit Singh Nagar8 days agoRs 2.5 - 3.5 lakhs p.a.
...International Voice and Chat Process Graduate Fresher or experienced Good verbal & written communications skills Night shift allowance up to INR 3,000 Cab Facilities for Male and Female both. Required Candidate profile -Excellent verbal communication skills...ChatPart timeFlexible hoursNight shiftEclerx
Chandigarh8 days ago- ...Job Description – Customer Support Executive (Email/Chat – Non Voice) We are hiring for the role of Customer Support Executive (Email/Chat Process) for our Mohali location. This is a great opportunity for freshers as well as experienced candidates looking to build a career...ChatShift work
Rouxel TP
Sahibzada Ajit Singh Nagar1 day ago - ...We are seeking a highly skilled CMP Process Engineer with an extensive understanding of CMP tools and processes. The candidate will work independently with customers to understand technical challenges, perform root‑cause analysis, and deliver efficient and effective process...
orbit & skyline
Sahibzada Ajit Singh Nagar2 days ago - ...We are seeking a highly skilled Wet Process Engineer with an extensive understanding of wet process tools and wet etch mechanisms. The candidate will work independently with customers to understand technical challenges, perform root-cause analysis, and deliver efficient...
orbit & skyline
Sahibzada Ajit Singh Nagar3 days ago - ...interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This... ...content supporting or opposing religious, sexual ,social thought process or behaviours. 3. It includes reviewing content that may be...ChatContract workFlexible hoursRotating shift
Concentrix
Chandigarh6 days ago - ...Job Title: Customer Support Executive Inbound Voice (US HR Process HRSD) Location: Chandigarh Shift: Night Shifts (Aligned to US Time Zones) Process Type: Inbound Voice (Blend Voice/Chat/Ticketing) Domain: Human Resources HR Shared Services (US Process) Role Overview...ChatImmediate startShift workNight shift
eClerx Investments Ltd
Chandigarh7 days ago - ...knowledge sharing sessions to build team capabilities and promote a culture of continuous learning Monitor equipment performance identify process abnormalities and communicate findings to senior team members Contribute to small project modifications and equipment upgrades...Full timeRemote job
Dr Reddy's Laboratories Limited
Baddi3 days ago - Key Objectives and Responsibilities of this role will include the following: Define and document business requirements Translate business requirements into detailed functional specifications Perform all levels of data analysis, including data mappings...
eClerx Investments Ltd
Chandigarh7 days ago
