Average salary: Rs333,061 /yearly
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- ...RESPONSIBILITIES: Handle customer inquiries via phone, email, or chat Resolve complaints and provide effective solutions Maintain accurate customer records Ensure high customer satisfaction Follow up on customer issues promptly Meet performance & quality targets...Chat
Cubicle Consultancy
Thanea month ago - ...resolving issues to ensure a positive customer experience. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues effectively and efficiently while providing exceptional customer...Chat
Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
Navi Mumbai24 days ago - ...Payroll Company: Diensten Tech Ltd Work Location:Vikhroli Cab Facility: Yes(25 KM radius) Job Roles: Vice process(Calls + Chats + Emails) Shift timings: 06:30 PM to 5 PM(night Shift) Work Mode: Work From Office 1. This is a voice-heavy blended support role...ChatWork at officeShift workNight shift
Diensten Tech Limited
Navi Mumbai11 days ago - ...Job Type: Full-Time | Work From Office Job Location: Malad / Thane Job Role: Handle customer queries via chat support Provide accurate and timely resolutions to customers Maintain quality, productivity, and SLA standards Ensure customer satisfaction through...ChatFull timeWork at officeShift workNight shiftThanea month ago
- ...responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet...ChatImmediate start
- ...Required Skills: Customer Service: Responding to customer inquiries requests and complaints via various channels (phone email chat social media). Providing information about products services and company policies. Assisting customers in solving problems or...ChatFull timeWork at office
- ...Throughput, TNI ,TNA ,FPA , Mock calls Qualifications - Grad/Undergrad. Required Skills: Candidates who have experience in Chat LOB are preferred Excellent communication and presentation skills Strong knowledge of instructional design principles Ability...ChatUS shiftShift work
Foundever
Navi Mumbai6 days ago - ...at Freighto Care Global Consultants! Key responsibilities: 1. Provide exceptional customer service to clients via phone, email, and chat 2. Utilize MS-Office and Excel to track and manage customer inquiries and issues 3. Demonstrate fluency in both spoken and written...ChatHybrid workImmediate start
- ...RESPONSIBILITIES: Respond to customer queries via phone, email, or chat. Provide product/service information and support. Resolve issues promptly and professionally. Maintain accurate customer interaction records. Meet service quality and response time targets...Chat
Cubicle Consultancy
Thanea month ago - ...Key Responsibilities: Handle inbound/outbound customer calls, emails, and chats from international customers professionally and efficiently. Provide timely and accurate information regarding products, services, policies, and billing. Resolve customer complaints and...ChatFlexible hoursNight shift
Ciel Hr
Navi Mumbaia month ago - ...our team today and experience firsthand our dedication to supporting People First. Role Summary :Answering customers requests via chat and email helping and guiding them through the app and providing them with the best user experience in English Being our customers...Chat40 hours per weekFull time
- ...queries are handled efficiently and effectively. Responsibilities Manage and resolve customer inquiries via phone, email, and chat in a timely manner. Provide information about products and services, ensuring customer satisfaction. Maintain accurate records of...ChatLocal area
Linchpin Technologies
Navi Mumbaia month ago - ...resolving complaints, and ensuring customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues effectively and efficiently. Provide accurate information...Chat
Linchpin Technologies
Thanea month ago - ...rotational week off ~ Rotational shift/Night shift ~ Cab facilities provided Skills Required Customer Support Inbound Process Blended Process Email Support BPO Customer Service Non Voice Process Chat Support BPO Non Voice Email Process...ChatShift workNight shift
Linchpin Technologies
Navi Mumbaia month ago - ...Handling customer queries over calls , emails , and chat. International process Rotational shift job 5.5 days working /2 rotational offs Work from office . Immediate joiners only Required Candidate profile Excellent communication skills in English (must...ChatWork at officeImmediate startShift workNight shift
Linchpin Technologies
Navi Mumbaia month ago - ~ Hiring for Domestic/International ~ Handling customer queries over phone calls/chats/email ~5/6 days working ~ Night/Day/Rotational shifts ~ Fresher/Experience can apply Required Candidate profile ~ Graduate freshers ~ Under Graduate+Experience [BPO experience...ChatImmediate startNight shiftDay shift
Linchpin Technologies
Navi Mumbaia month ago - ...create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Answer incoming calls/Chats and respond to customer queries Research and resolve customer issues using the tools and applications provided Attention to...Chat
WNS
Thane2 days ago - ...mindset Long-term relationship approach (not one-time deals) 5. Conversion Support Review live buyer conversations (emails / chats / call summaries) Suggest improvements to: Messaging Pitch clarity Negotiation approach Help improve lead-to-buyer...ChatLong term contract
Expert Eximtech Pvt. Ltd.
Navi Mumbaia month ago - ...Key Responsibilities: Handle incoming and outgoing customer calls or chats Respond to inquiries related to products or services Maintain detailed and accurate records of customer interactions Collaborate with internal teams to resolve complex issues Ensure customer...ChatImmediate start
Linchpin Technologies
Thanea month ago - ...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...ChatImmediate startWork from homeUS shiftShift workDay shift
Explore360 HR Solutions
Navi Mumbai1 day ago - ...customer-focused Customer Service Associates to join our team. The role involves handling customer queries through calls, emails, or chats, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience at all times. Key responsibilities...ChatShift workDay shift
Aditya Jagdish Tanna (Proprietor Of Wehire Talent Solutions)
Navi Mumbai25 days ago - ...Act as the primary point of contact for customer queries and support requests Handle customer communication via calls, emails, chats, and CRM tools Resolve customer issues and escalate complex cases when required Maintain and update customer information in the...Chat
Rajlaxmi Solutions Private Limited
Kalyan3 days ago - ...Job Title: Chat Process Executive – Thane Location : Thane Salary : Up to 25,000 in-hand Working Days: 5 Days Week Off: 2 Rotational Offs Process: Chat Support (Non-Voice) Job Responsibilities: customer queries through chat Provide correct information...ChatImmediate start
Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Se...
Thane28 days ago - ...Position: Senior Customer Support Associate (Sr. CSA) Process: Chat Work Mode: On-site (Work from Office) Schedule: 5 Days a Week | Rotational Shifts | Rotational Week Off. About the Role As a Senior Customer Support Associate , you will serve as the first...ChatWork at officeImmediate startShift workDay shift
- ...Overview We are hiring Customer Acquisition Executives to manage both inbound and outbound customer interactions across calls, emails, and chats. The role focuses on delivering excellent customer experience by assisting users with account-related queries, memberships, payments,...ChatShift workDay shiftThanea month ago
- ...andworkingwithstakeholders to enhance overall service delivery. Rolesand responsibilities: Assessandevaluatecustomerinteractions(calls,chats,emails,ortickets)toensureadherence totechnical and service quality standards. Identifyareasofimprovementintroubleshootingprocesses,...Chat
Innovation-IO Tech LLP
Navi Mumbai10 days ago - ...RESPONSIBILITIES: Handle customer queries via live chat. Provide accurate product/service information. Resolve issues with clarity and professionalism. Maintain chat records and follow up as needed. Ensure quick response and high satisfaction. Required Candidate...ChatShift work
Cubicle Consultancy
Thanea month ago - ...and the ability to work in a fast-paced BPO environment. Key Responsibilities: Handle inbound and outbound calls, emails, and chats for international clients Provide effective customer service and issue resolution Maintain quality standards and meet...ChatUS shiftFlexible hoursShift workNight shift
Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Se...
Navi Mumbaia month ago - ...Management Assist with maintaining integrations across channels such as: Email: HTML/CSS development, basic JavaScript SMS Live Chat & Messengers Bots SDK Implementations: Push notifications, content cards Emerging Channels Code & Documentation...ChatFull timeContract workRemote jobShift work
Uplers
Thane1 day ago - ...Role Responsibilities: Engage with clients via phone, email, and chat to pitch services Recommend suitable offerings based on client needs Follow up and convert leads into paying customers Maintain accurate CRM data and track progress Key Deliverables: Achieve...Chat
Verve Financial Services
Thane5 days ago
