Average salary: Rs399,208 /yearly
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- ...community-driven mobility solutions. Job Summary As the Process Excellence Manager – Customer experience , you will play a critical... ...Map and assess existing support workflows (inbound, outbound, chat, and on-ground interactions) for driver issues. Identify inefficiencies...Chat
namma yatri
Bangalore5 days ago - ...About The Opportunity A fast-growing business process outsourcing (BPO) and customer experience services provider supporting global clients... ...sectors. We operate on-site contact centres in India delivering chat-based customer support, technical assistance, and order...ChatShift work
Beyond Border Consultants
Ahmedabad3 days ago - ...Customer Operations CHAT/VOICE- Process Manager India- Pune |Full-time (FT)|Customer Operations | Job ID _ Shift Timings Flexible 24x7 |Management Level Manager Specialisation International BPO, Chat/Voice eClerx is looking to hire an experienced professional with...ChatFull timeFlexible hours
eClerx Investments Ltd
Chandigarh2 days ago - ...tasks and draft end-to-end workflow for email support, phone and chat support. . Development/enhancements to tools to improve product... .... Create a manual/flow chart with technical documentation of the processes for approval purposes. . Define & configure teams, source-...Chat
One 97
Noida8 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune2 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune2 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
work force nexus
Pune3 days ago - ...We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and...ChatShift work
eClerx Investments Ltd
Chandigarh2 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA Are you a seasoned leader in international BPO/customer operations ready...ChatFull timeFlexible hours
work force nexus
Pune3 days ago Rs 3 - 10 lakhs p.a.
...basic computer knowledge ~ Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction ~ A Customer Care Executive Voice Process is responsible for providing timely and effective assistance to customers. ~ The role...ChatTalent Acquaintance
Imphala month agoRs 8 - 18 lakhs p.a.
...monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS. Would ensure availability of analysts on phones/chats as per the business model requirement. Would be responsible for Real time queue...ChatHourly payFull timeShift workWeekend workTaskus
Gurgaon12 days ago- ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune3 days ago - ...Key Responsibilities: Handle customer queries through calls, emails, or chats as per process requirements Maintain accurate documentation and update systems regularly Ensure timely resolution of issues while adhering to quality standards Coordinate with internal...ChatShift work
olive green consulting
Bangalore3 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...ChatShift work
eClerx Investments Ltd
Pune2 days ago - ...account for end user. .Maintain a deep understanding of client process and policies .Reproduce customer issues and escalate product... ...qualifications .Previous experience in a customer service role chat/email/voice .Effective probing skills and analyzing / understanding...ChatFlexible hours
Genpact
Gurgaon8 days ago - ...Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis.... ...understanding of Call center WFM metrics and work experience in Chat processes in an added advantage - Sense of ownership to...Chat
eClerx Investments Ltd
Mumbai2 days ago - ...and growth-driven environment. Responsibilities: Provide excellent customer support through calls, emails, or chat Maintain accurate records and process information efficiently Resolve queries with professionalism and empathy Collaborate with team members to...ChatShift workNight shift
career comfort
Kolkatta5 days ago Rs 3 - 3.5 lakhs p.a.
...Description We are looking for freshers/entry-level candidates to join our team as Chat and Email Process Executives in Chennai. This role involves managing customer inquiries through chat and email, providing high-quality support to ensure customer satisfaction. Responsibilities...ChatChennai17 days agoRs 0.5 - 3.5 lakhs p.a.
...Description We are looking for enthusiastic individuals to join our team at Mphasis in a Chat Process role. This position involves providing exceptional customer service through online chat support, addressing customer inquiries, and ensuring a positive experience. Responsibilities...ChatOne Degree North Human Resource
Bangalorea month agoRs 1 - 6 lakhs p.a.
...We are seeking a Customer Service Executive for a blended process that includes voice and chat support. This is an excellent opportunity for both freshers and experienced professionals with a passion for providing exceptional customer service. The ideal candidate will...ChatOdd jobImmediate startDay shiftImaginators Try Going Beyond
Delhia month ago- ...Customer Support Executives for US Banking and International BPO processes with leading companies. The role involves handling customer interactions... .... Key Responsibilities Handle customer queries via calls, chat, or email Provide accurate and timely resolutions to customers...ChatWork at officeNight shift
Shine com
Mumbai4 days ago Rs 2.5 - 4.5 lakhs p.a.
...Job Description International Customer Support Executive Chat and Voice process Location: Malad / Goregaon Shift: International (Night Shifts) Working Days: 5 days a week, 2 rotational week-offs Transport: One-way cab facility provided Salary: Up to ₹5.3 LPA...ChatShift workNight shiftTech Mahindra Limited
Mumbaia month agoRs 2.5 - 3 lakhs p.a.
...Description As a Swiggy Chat Process Associate, you will be responsible for providing exceptional customer service through online chat support. You will assist customers with their inquiries, resolve issues, and ensure a satisfactory experience with our services. This role...ChatAalla Srikanya (Proprietor of Kalyani Technologies Education...
work from homea month agoRs 5 - 5.5 lakhs p.a.
...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /... ...Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset, Account Unlock...ChatWork at officeRemote jobShift workGhrs Training LLP
Punea month agoRs 1 - 3.5 lakhs p.a.
...We are hiring for a UK Banking Chat Process. This is a great opportunity for freshers and experienced candidates looking to build a career in the banking/BPO sector. Roles & Responsibilities: Handle customer queries via chat support Provide accurate and timely resolutions...ChatImmediate startMumbai5 days agoRs 2.5 - 5.5 lakhs p.a.
...We're Hiring | Process Executiver and Senior Process Executive – Contact Center (Voice, Chat & Email) Location: Chennai & Coimbatore Notice Period: 15 Days Employment Type: Full Time | 24/7 Rotational Shifts | Work from Office Designation: Senior Process Executive...ChatFull timeWork at officeShift workNight shiftAim Plus
Coimbatorea month agoRs 25000 - Rs 35000 per month
...Job Title: Chat Process Associate Location: Ahmedabad, Gujarat Type: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat . This is an excellent opportunity for freshers...ChatFull timeRelocationFlexible hoursShift workNight shiftdocdort
Ahmedabad3 days agoRs 2 - 3.5 lakhs p.a.
...TECH MAHINDRA - HIRING FOR INTERNATIONAL CHAT PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with...ChatShift workTech Mahindra Limited
Mumbaia month ago- ...Inviting applications for the role of Process Associate, Trust & Safety In this role, you will support customers in English via Chat, email, and other support tools. Responsibilities ~ Provides prompt and efficient service to the client including the appropriate escalation...ChatRotating shiftWeekend work
Genpact
Secunderabad8 days ago Rs 4 - 7 lakhs p.a.
...Designation: Customer Support Associate (Banking Process) Location: Bommanahalli, Bangalore Employment Type: Full-time (Third-party... ...role involves handling customer queries through calls, email, and chat while ensuring a seamless customer experience. Key Responsibilities...ChatFull timeTeamlease Digital Private Limited
Bangalorea month ago
