Average salary: Rs575,500 /yearly
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- ...EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Process & Controls– Risk Consulting –Manager As part of our Risk Consulting, you will be supporting the Team in client engagements related...SuggestedFlexible hours
EY
Kochi5 days ago - ...Communicate with customers through various channels (phone, email, chat). Document customer interactions and update customer records... ...accurately. Collaborate with team members to improve customer service processes. Assist in the development of customer service policies and...Chat
Regal Consulting
Kochia month ago - ...• Respond promptly to customer inquiries via calls emails and chat. • Provide accurate valid and complete information using the right... ...in a Customer Support role preferably in an International Voice Process. • Excellent verbal and written communication skills. • Ability...ChatFull timeWork at officeImmediate start
- ...Job Summary : The Engineer – Process Technology supports process design and project execution by coordinating design reviews, preparing and updating BOMs, developing technical specifications, and coordinating with vendors, procurement, and project teams to ensure timely and...SuggestedFull timeContract work
- ...providing prompt, accurate, and effective assistance across phone, email, and chat channels. Your ability to communicate clearly, resolve issues efficiently, and provide guidance on visa application processes will be essential to enhancing customer satisfaction and loyalty....ChatFlexible hours
Envertiz Consultancy
Kochi2 days ago - ...Job Title: Process Executive (Freelancer) Location: Pan India (Work from Home) About the Company: It is a leading Human Supply Chain Management Company with over 2500 employees, 7 branches, and the trust of 70+ clients daily. The company connects 4000+ professionals...SuggestedContract workFreelanceWork from homeFlexible hours
- ...Responsibility Attend end user inquiries/issues through Phone, chat, and email. Responsible for triaging tickets from end user and... ...closure of tickets based on priorities. Ensure escalation processes are followed. Keep records of end user interactions, details of...Chat
Mantle Solutions
Kochi4 days ago - ...manner or escalated when essential Document all calls, emails and chats into the system Share best practices and provide support to... ...lines Stay up to date with the firm’s latest policies, processes and tools Stay connected with the business and functional experts...ChatFlexible hours
EY
Kochi6 days ago - ...client serving teams on updates and changes in finance tools and processes Provide virtual support to our client serving teams (phone or... ...or escalated when essential Document all calls, emails and chats into the system Share best practices and provide support to other...ChatFull timeFlexible hours
- ...Location : Kochi Infopark Qualification: Graduation (mandatory) Experience:Minimum 2 3 years of experience in BPO voice process (mandatory) Salary : CTC per month Incentives upto 3000 Work Days : 5 Days a Week (Saturday & Sunday Off) Shift : Night...SuggestedFull timeShift workNight shift
- ...Responsibility Attend end user inquiries/issues through Phone, chat, and email. Responsible for triaging tickets from end user and... ...Strong understanding of SAP HCM functionalities and HR processes. Ability to troubleshoot basic SAP errors and guide users effectively...Chat
Mantle Solutions
Kochi4 days ago - ...Process Associate – Voice Location: Infopark, Kochi Qualification: Bachelor's Degree (Mandatory) Experience : Recent Graduates with excellent communication skills OR Maximum 1 to 2 years of experience in International Voice Process Salary: Rs.17000 /-...SuggestedFull timeNight shiftDay shift
- ...Responsibilities Lead mentor and manage a team within a BPO non-voice process Ensure team performance through effective coaching motivation... ...experience managing a customer service team Inbound call or chat experience is mandatory Strong knowledge of shrinkage and...ChatFull timeWorking Monday to FridayShift workNight shift
- ...fast-paced environment. Key Responsibilities Learn and understand customer support processes during the training period. Handle customer queries through calls, emails, or chat professionally. Communicate effectively to resolve customer queries and ensure customer...ChatTraineeship
Envertiz Consultancy
Kochi26 days ago - ...Familiarity with Snowflake or SQL warehouses Prior work building NLQ chat layers or semantic search systems Engagement Type: Fulltime... ...IST Time) Job Type: Permanent Location: Remote Interview Process - 3 Rounds How to apply for this opportunity Step 1: Click...ChatPermanent employmentFull timeContract workRemote jobShift work
Uplers
Kochi2 days ago - ...of our workflow, including planning, designing, and development processes. We firmly believe that digital solutions should align with and support... ...Responsibilities: Handle customer inquiries via phone, email, chat, or social media Understand customer needs and provide...ChatWork at officeFlexible hoursShift work
JIITAK Inc.
Kochi5 days ago - ...Group you will play a vital role maintaining efficient production processes for the manufacturing of our high-quality medical products... ...engage in dynamic interviews, ranging from phone calls to video chats and in-person meetings. Throughout this process, we will keep you...Chat
B. Braun Group
Kochi2 days ago - ...Benefits: • Flexible schedule • Paid sick time • Performance-based bonus Application Process Please apply through LinkedIn and share your portfolio (PDF or link) via chat or email at [HIDDEN TEXT]. Applications without a portfolio will not be considered....ChatFull timeFreelanceInternshipWorking Monday to FridayFlexible hoursWeekend workDay shift
Storepecker
Kochi1 day ago - ...training data and domain-specific fine-tuning. Natural Language Processing : Build robust natural language search capabilities, semantic... ...time streaming applications and websocket implementations for AI chat interfaces. Background in setting up delivery practices and...ChatLocal area
Softobiz
Kochi5 days ago - ...if required Good to Have Experience building AI-powered chat or assistant use cases Understanding of hybrid search techniques... ...experiment with new technologies, especially AI Interview Process: Technical Round 1 (DSA+Problem Solving) Technical Round 2 (...ChatFull timeContract workHybrid workRemote jobShift work
Uplers
Kochi2 days ago - Debt Collection Executive - Freshers We need your customer service and negotiation skills. Charter is recruiting for Debt Collections Executives as it continues to grow and deliver outstanding debt management services to its customers across Australia & New Zealand. We ...Shift work
CHARTER
Kochi2 days ago - ...joiners Number of Openings:1 Permanentrole Role Summary: Responsible for developing a simple intuitive UI to support chat interactions document retrieval and evidence presentation. Required Skills: Solid experience with React or similar...ChatFull timeHybrid workImmediate start
- ...effective communication, and a commitment to delivering timely resolutions. Key Responsibilities: Assist customers via phone, email, and chat to resolve technical issues efficiently. Document customer interactions, reported issues, and resolutions in the support system....Chat
ThoughtBox Online Services Pvt Ltd
Kochi2 days ago - ...maintain booking records and update reservation systems. Deliver polite, professional, and helpful customer support via phone, email, and chat. Skills & Qualifications Freshers or candidates with 0–4 year of experience in sales, customer service, or hospitality. Strong...Chat
VOYE HOMES
Kochi3 days ago - ...to trading platforms order placement margin requirements and basic market operations Provide prompt accurate support via calls and chats Address doubts regarding executed trades order status and platform navigation Maintain detailed records of customer interactions...ChatFull time
- ...managing budgets to handling various campaign channels such as social media, digital, events, and print, you will oversee the entire process. Analyzing campaign performance and deriving insights will also be a key responsibility. Your key responsibilities Campaign Management...Full timeHybrid work
EY
Kochi3 days ago - ...to trading platforms order placement margin requirements and basic market operations Provide prompt accurate support via calls and chats Address doubts regarding executed trades order status and platform navigation Maintain detailed records of customer interactions...ChatFull time
- ...globe and perform basic troubleshooting. Initiates follow up calls with customers. Responding to client IT support requests via chats, calls, and tickets. Providing technical support via remote access. Update and monitor ticketing systems. Essential requirement...ChatShift work
WORKSENT
Kochi6 days ago - ...until they are resolved by adhering to the agreed timelines. Resolve complex problems, interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals. Follow standard procedures of their organizations to resolve...Chat
Sysnet
Kochia month ago - ...clients through online research, social media, and digital marketing campaigns. Engage with prospects and existing customers via email, chat, social media, and video calls. Manage and nurture sales leads through the entire sales cycle until closure. Collaborate with the...Chat
Penta Orthodontics
Kochi5 days ago
