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- ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Punea month ago - ...Job Description Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings... ...experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on...ChatFull timeWorldwideFlexible hours
eClerx
Pune2 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
work force nexus
Pune5 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA Are you a seasoned leader in international BPO/customer operations ready...ChatFull timeFlexible hours
work force nexus
Pune2 days ago - ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune9 days ago - ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by... ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance...ChatShift work
eClerx Investments Ltd
Punea month ago Rs 5 - 5.5 lakhs p.a.
...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /... ...Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset, Account Unlock...ChatWork at officeRemote jobShift workGhrs Training LLP
Pune21 days agoRs 10 lakh p.a.
...: Provide high-quality customer service via phone, email, and chat in Spanish and English. Address customer inquiries, concerns,... ...ensure resolution. Collaborate with internal teams to identify process improvements and enhance customer experience. Stay updated on...ChatFull timeImmediate startFlexible hoursShift workNight shiftr3 consultant
Pune16 days ago- ...Responsibilities Respond promptly to customer inquiries via phone, email, chat Resolve complaints efficiently, ensuring customer satisfaction... ...and ensure timely resolution. Identify opportunities for process improvements and contribute to service excellence initiatives....ChatShift workNight shift
Cogneesol
Pune9 days ago - ...#BeUnrivalled #CreateTheFuture About This Role We are seeking a Process Improvement Lead . This role involves developing and enhance... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatLocal area
VOIS
Pune5 days ago Rs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...ChatImmediate startWork from homeRelocationUS shiftShift workDay shiftExplore360 HR Solutions
Pune19 days ago- ...Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying... .... Key Responsibilities Conduct call audits, email/chat evaluations, and case reviews for the blended customer support...Chat
selections hr services private limited
Pune2 days ago - ...identifying areas where Microsoft 365 and AI capabilities can improve processes. Knowledge of basic Payroll/HR principles and the ability to... ...Competencies: Experience using Microsoft 365 AI tools including Chat GPT, Copilot, Power Automate, Power BI, etc. Ability to...ChatWork at office
UKG
Pune5 days ago - ...Canada, and Ireland. Come join us! About The Team The Order Processing Team helps in managing the sales contract management and... ...in supporting the customers through an email ticketing system, chat, and/or phone calls. Demonstrate exceptional organizational skills...ChatContract work
AlphaSense
Pune8 days ago - ...Datasphere, SAP BW/4HANA, SAP Analytics Cloud (SAC), and Signavio Process Intelligence. This role focuses on designing and developing data... ...#StayConnected LinkedIn Facebook Instagram You can also chat with our employees to learn more about our projects: Click HereChatLocal area
Vois
Pune5 days ago - ...outcomes. Job Type - Full time, Onsite Job Location - Pune NIBM Model - Mon to Fri, Work from Office Job Summary The Process & Jira Administrator is responsible for maintaining and optimizing Jira for project management, issue tracking, and agile operations....Full timeWork at officeWorking Monday to Friday
Flynaut
Punea month ago Rs 4 - 12 lakhs p.a.
...which involves implementation of Oracle SCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to Fusion Procurement, Order Management, Inventory Management, Planning, PDH & other SCM Cloud Modules. An...Long term contractTemporary workOracle
Pune3 days ago- ...expertise and strong training delivery capabilities. The ideal candidate will possess deep knowledge of the 4 C's of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling, and mortgage documentation across both residential and commercial...Work at office
Nexdigm
Pune5 days ago - ...Job Description The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic...Worldwide
eClerx
Pune2 days ago - ...To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization...
Valeo
Pune5 days ago - ...To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization...Long term contractPermanent employmentTemporary work
Valeo
Pune5 days ago - ...Job Description Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational...Full timeWorldwideShift work
eClerx
Pune21 days ago - ...expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team. KYC- Process Manager- Responsibilities Independently handle clients and client calls establish self as a valued partner. Escalate issues to...
eClerx Investments Ltd
Pune16 days ago - ...Job Description FCC Advisory & Delivery Support Group Designation : Process Manager Location: Pune/ Mumbai/Chandigarh Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description: As a Financial Crime...Local areaWorldwideShift work
eClerx
Pune23 days ago - ...Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide...Full timeWorldwideShift work
eClerx Investments Ltd
Pune19 days ago - ...Job Description- Process Manager Customer Operations Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert...
eClerx Investments Ltd
Pune1 day ago - ...OpenAI models, and other AI-driven systems. Python Development: Write clean, efficient, and maintainable Python code for AI, data processing, and backend services. REST API Development: Design, develop, and integrate REST APIs to interact with AI models and third-party...
eClerx Investments Ltd
Pune29 days ago - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology...
eClerx Investments Ltd
Pune27 days ago - ...client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services...Worldwide
eClerx
Pune23 days ago - ...The candidate must possess in-depth functional knowledge of HR processes and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential...
eClerx Investments Ltd
Punea month ago
