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- ...Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management... ...professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune8 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune8 days ago - ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced...ChatFull timeFlexible hours
eClerx Investments Ltd
Pune8 days ago Rs 3 - 5 lakhs p.a.
...Requirement : ~10+ years of experience in International BPO - Customer Service ~ Hands on Voice ,chat and support process is required ~ Excellent Communication Skill ~ Flexible with 24*7 (US Shift) ~ Must have experience in telecom .upselling and cross selling ....ChatUS shiftFlexible hoursEclerx
Pune2 days ago- Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA About Us Are you an experienced leader in the BPO/customer operations...ChatFull timeFlexible hours
work force nexus
Pune2 days ago - ...and enhancing the quality of service delivery across multiple BPO processes. This role ensures compliance with client expectations, industry... ...Monitor, audit, and evaluate process performance through regular call, chat, or email assessments. Identify gaps in service delivery and...ChatFull timeHybrid workFlexible hours
eClerx Investments Ltd
Pune2 days ago - Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible 24x7 Work Experience: 8–12 years Salary : upto 15 LPA Are you a seasoned leader in international BPO/customer operations ready...ChatFull timeFlexible hours
work force nexus
Pune2 days ago - ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune3 days ago Rs 1 - 3 lakhs p.a.
...Ghrs Training is hiring an International Customer Support Associate to join our chat process team. If you have experience in international semi-voice or chat support and possess excellent communication skills, we encourage you to apply! Key Responsibilities: Provide exceptional...ChatGhrs Training
Pune2 days agoRs 5 - 5.5 lakhs p.a.
...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /... ...Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset, Account Unlock...ChatWork at officeRemote jobShift workGhrs Training LLP
Punea month ago- ...Responsibilities Respond promptly to customer inquiries via phone, email, chat Resolve complaints efficiently, ensuring customer satisfaction... ...and ensure timely resolution. Identify opportunities for process improvements and contribute to service excellence initiatives....ChatShift workNight shift
Cogneesol
Pune3 days ago Rs 2.5 - 8.5 lakhs p.a.
...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...ChatImmediate startWork from homeRelocationUS shiftShift workDay shiftExplore360 HR Solutions
Punea month agoRs 1 - 6 lakhs p.a.
...Ghrs Training is looking for dedicated individuals to join our team as part of an International Non-Voice Process , specifically focusing on US Telecom Inbound Chat - B2C . This role is ideal for those who excel at written communication and are passionate about providing...ChatGhrs Training
Pune2 days agoRs 1 - 4 lakhs p.a.
...Ghrs Training is looking for enthusiastic individuals to join our Voice & Chat Process team. If you have excellent communication skills in English and are ready to kickstart or advance your career, we want to hear from you! Key Responsibilities: Engage with customers effectively...ChatImmediate startGhrs Training
Pune2 days ago- ...Quality Analyst-Voice process Location: Hinjewadi, Pune Roles and Responsibilities: ● Develop and maintain internal support and... ...● Review a subset of sales agents' interactions (calls, emails, chats, etc.) ● Provide meaningful and constructive feedback on evaluations...Chat
r3 consultant
Pune8 days ago Rs 1 - 5 lakhs p.a.
...Key Responsibilities: Respond to customer queries via phone, email, or chat in a timely and accurate manner Diagnose and troubleshoot technical issues, including account setup, software configuration, and hardware connectivity Walk customers through step-by-step solutions...ChatFull timeGhrs Training
Pune2 days agoRs 0.5 - 4 lakhs p.a.
...Job Description: Minimum 6 months of experience in International Voice & Chat Process Graduate freshers can also apply Must have excellent communication skills Willingness to work in US/UK rotational shifts Required Candidate Profile: Excellent communication...ChatUS shiftFlexible hoursNight shiftGhrs Training
Pune2 days ago- ...Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying... .... Key Responsibilities Conduct call audits, email/chat evaluations, and case reviews for the blended customer support...Chat
selections hr services private limited
Pune2 days ago - ...onLinkedInXYouTube andFacebook. Inviting applications for the role of Process Associate Customer Care! The candidate should have good... ...sales & technical issues. Responsibilities Handle multiple chats at the same time (3 Active Chats simultaneously) Respond to the...ChatFlexible hours
Rs 1.5 - 3 lakhs p.a.
...Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and...ChatShift workEclerx
Pune2 days ago- ...Datasphere, SAP BW/4HANA, SAP Analytics Cloud (SAC), and Signavio Process Intelligence. This role focuses on designing and developing data... ...#StayConnected LinkedIn Facebook Instagram You can also chat with our employees to learn more about our projects: Click HereChatLocal area
Vois
Pune2 days ago Rs 4 - 12 lakhs p.a.
...which involves implementation of Oracle SCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to Fusion Procurement, Order Management, Inventory Management, Planning, PDH & other SCM Cloud Modules. An...Long term contractTemporary workOracle
Pune19 days ago- ...expertise and strong training delivery capabilities. The ideal candidate will possess deep knowledge of the 4 C's of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling, and mortgage documentation across both residential and commercial...Permanent employmentWork at office
Nexdigm
Pune2 days ago - ...field. Your role involves collaborating with cross-functional teams, incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast of KYC regulations, and your assessments measure the effectiveness...Worldwide
eClerx
Pune3 days ago Rs 3 - 4 lakhs p.a.
...Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor...Eclerx
Pune2 days ago- ...Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide...Full timeWorldwideShift work
eClerx Investments Ltd
Pune7 days ago - ...To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization...
Valeo
Pune2 days ago - ...To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization...Long term contractPermanent employmentTemporary work
Valeo
Pune2 days ago - ...Job Description The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic,...Worldwide
eClerx
Pune22 days ago - ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology...
eClerx Investments Ltd
Pune7 days ago
