Average salary: Rs405,330 /yearly
More stats- ...Roles and Responsibilities Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with...Chat
Outpace Consulting Services
Bangalore23 days ago - ...Job Description: Process Excellence (PEX) Manager Location: Coimbatore, India Employment Type: Full-Time Role Overview We are... ...~ Exposure to multi-channel support environments (voice, chat, ticketing/helpdesk) ~ Hands-on experience with performance metrics...ChatFull time
Aceolution
Coimbatore1 day ago - ...tasks and draft end-to-end workflow for email support phone and chat support. Development/enhancements to tools to improve product... ...Create a manual/flow chart with technical documentation of the processes for approval purposes. Define & configure teams source-based assignment...ChatFull time
- ...operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure environments. Exposure to... ...candidate will be responsible for answering inbound calls / chats / emails and resolving high-priority customer issues, service disruptions...ChatImmediate startShift work
eClerx
Mumbai27 days ago - ...Job Description Customer Operations - Process Manager India- Pune | Full-time (FT) | Customer Operations | Job ID_ Shift Timings... ...experienced professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on...ChatFull timeWorldwideFlexible hours
eClerx
Pune11 days ago - ...Handle customer queries via phone, email, or chat in a timely and professional manner Resolve customer complaints by identifying... ...issues to the appropriate internal teams Maintain strong product, process, and policy knowledge Follow standard operating procedures (...ChatShift workNight shift
Aim Plus
Coimbatore2 days ago - ...Description We are looking for enthusiastic individuals to join our International Chat Process team in India. This role involves engaging with customers from various countries through chat, providing them with exceptional support and solutions to their queries. Ideal candidates...Chat
Campusmarg Innovative Tech Services LLP
Secunderabad19 days ago - ...The Trainer at Foundever will be responsible for delivering both process and communication training sessions on a wide range of topics to... ...Undergrad. Required Skills: Candidates who have experience in Chat LOB are preferred Excellent communication and presentation...ChatUS shiftShift work
Foundever
Navi Mumbai12 days ago - ...Job Description eClerx is looking to hire an experienced professional with 4-9 years of experience. As part of the Chat process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing...Chat
eClerx
Mumbai12 days ago - ...We are looking for a dedicated and experienced Quality Team Leader for our Chat Process to lead and supervise a team of Quality Analysts. As a Team Leader, you will be responsible for managing the quality evaluation process, ensuring adherence to performance standards, and...ChatShift work
eClerx Investments Ltd
Chandigarh3 days ago - ...onLinkedInXYouTube andFacebook. We are inviting applications for the role of Process Associate/Developer Customer Service In this role you will be... ...qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing /...ChatFull time
- ...database of all training materials • Review employee performance and learning • Candidates with prior Training Experience in chat handling process would be preferred Key Deliverables (KRA/Measure): • Proficient computer skills, Microsoft Office Suite (Word,...ChatImmediate start
Tech Mahindra Limited
Noidaa month ago - ...Roles and Responsibilities : Customer Care Executive (Voice & Chat Process) German level - B2/C1/C2 Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from...Chat
Capital Placement Services
Jaipura month ago - ...Mahadevpura (International Chat – Freshers) Manyata Tech Park & BTM Layout (International Voice – Experienced) Bellandur (International... ...enthusiastic candidates to join our International Voice and Chat processes. You will handle customer interactions professionally, delivering...Chat
Wroots Global
Bangalorea month ago - ...WE ARE HIRING for the role of Chat Process Executive. Open vacancies: # Chat Process # Outbound Calling # Voice # Blended process Chat + Voice Eligibility Criteria #12th Pass/Undergraduate # Aadhar linked bank account #6+ month BPO experience #35 WPM...ChatShift work
Work Aura
Indore2 days ago - ...Location - Mohali Process: - Chat Process Salary - Up to 28,000 CTC + Attractive Performance Incentives Working Days - 5 Days a Week Shifts - Rotational Shifts Qualification - 12th Pass and Above Required Candidate profile How to Apply : Interested...ChatShift work
Manjit Singh(Proprietor Of Skyway Solution)
Sahibzada Ajit Singh Nagar1 day ago - ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an... .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify...ChatFull timeFlexible hoursShift work
Cogneesol
Pune4 days ago - ...seeking a motivated Customer Support Executive for our International process in India. The ideal candidate will have 0-5 years of experience... ...Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer issues efficiently...Chat
Linchpin Technologies
Sahibzada Ajit Singh Nagara month ago - ...Job Title: Trainer (B2C Customer Support | Voice & Chat) Location: Hyderabad Shifts: Rotational Shift including night shifts... ...accuracy for broadband, Wi-Fi, routers, connectivity, tools, and processes. Partner with SMEs, Quality, and Operations for timely content...ChatFull timeShift workNight shift
UnifyCX
Secunderabad4 days ago - ...and Facebook. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will... ...qualifications Previous experience in a customer service role chat/email/voice Effective probing skills and analyzing / understanding...ChatFlexible hours
Genpact
Gurgaon19 days ago - ...International BPO preferred) Shift: US / UK / AU shifts (as per process) Job Summary We are looking for an experienced International... ...handling skills Call control & objection handling Email & chat etiquette (if applicable) Prepare and update training modules,...ChatTraineeshipUS shiftShift work
ELS
Sahibzada Ajit Singh Nagar16 days ago - ...We are seeking an enthusiastic International Process / Chat/Voice Professional to join our team in India. In this role, you will be the first point of contact for our international customers, providing exceptional support through chat and voice interactions. You will play a...Chat
Linchpin Technologies
Sahibzada Ajit Singh Nagara month ago - ...Role Responsibilities: Manage customer queries via voice, chat, and email channels Follow processes and escalate unresolved issues appropriately Attend training to enhance service knowledge and skills Maintain adherence to 24/7 shift operations and company policies...ChatShift work
Shashwath Solution
Bangalorea month ago - ...About This Role We are seeking a detail‑oriented Invoice Processing Specialist to support finance operations within the Fixed Line,... ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:...ChatFull timeLocal area
VOIS
Pune1 day ago - ...airlines, hotels, vendors, and internal teams Manage emails, chats, and voice support professionally Follow SOPs, SLAs, and compliance... ...applicable Handle international customers (US/UK/Australia processes if required) Escalate complex cases to senior teams when...Chat
SHARDA CONSULTANCY SERVICES
Gurgaon9 days ago - ...Candidate should have the ability to quickly and efficiently assimilate process knowledge and be good at problem-solving and root cause analysis.... ...understanding of Call center WFM metrics and work experience in Chat processes in an added advantage Sense of ownership to complete...Chat
eClerx
Mumbai4 days ago - ...Job Summary International process! Support customers via phone, email, and chat. Resolve inquiries and troubleshoot issues. Maintain product knowledge and ensure satisfaction. Escalate complex issues to higher-level support. Required Candidate profile...ChatWork at officeImmediate startShift work
Linchpin Technologies
Chandigarha month ago - ...Analyze call center data and trends to identify opportunities for process improvements and optimization. Conduct regular performance... ...rotational shift & week offs Preferred international telecom voice or chat experience Benefits: Competitive salary and benefits...ChatShift work
Eclerx Services Limited, Mumbai, Maharashtra
Pune11 days ago - ...steering wheels and you can be part of our team as Supply Chain Process Manager . In this role you will be responsible for the end-to... ...Project Purchasing preferrable) Then we will be more than glad to chat with you about your experience and your career goals. In our...Chat
Autoliv
India3 days ago - ...Key Responsibilities: Process transactions as per defined SOPs (Standard Operating Procedures). Review, verify, and enter data with accuracy and speed. Handle client queries via email, chat, or calls (as applicable). Ensure timely completion of tasks within SLAs...ChatShift work
Uttrayon Properties
Gurgaona month ago
