Average salary: Rs394,278 /yearly
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Rs 8 - 18 lakhs p.a.
...monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS. Would ensure availability of analysts on phones/chats as per the business model requirement. Would be responsible for Real time queue...ChatHourly payFull timeShift workWeekend workTaskus
Gurgaon16 days ago- ...account for end user. .Maintain a deep understanding of client process and policies .Reproduce customer issues and escalate product... ...qualifications .Previous experience in a customer service role chat/email/voice .Effective probing skills and analyzing / understanding...ChatFlexible hours
Genpact
Gurgaon12 days ago Rs 1 - 6 lakhs p.a.
...We are seeking a Customer Service Executive for a blended process that includes voice and chat support. This is an excellent opportunity for both freshers and experienced professionals with a passion for providing exceptional customer service. The ideal candidate will...ChatOdd jobImmediate startDay shiftImaginators Try Going Beyond
Delhia month ago- ..., YouTube, and Facebook. Inviting applications for the role of Process Associate/Process Developer, Customer Care! In this role, you will... ...~ Previous experience in a customer service role chat/email/voice ~ Effective probing skills and analyzing / understanding...ChatFlexible hours
Genpact
Gurgaon12 days ago - ...Position: MIS, Process Excellence & Automation Associate Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed... ...of agentic/simple AI-based automations (e.g., triggering actions, chat-based flows). ~ Comfortable with databases (Google Sheets as DB...ChatWork at office
Enerjazz (YC S21)
Delhi8 days ago Rs 4 - 5 lakhs p.a.
...Position : International Voice and Chat Support / Blended Process Location : Gurugram (Relocation candidates are accepted) Experience : 1–5 years Skills : International voice, chat, sales (added advantage) Details : Loc : Gurugram Shift : 2–11 PM (Cab...ChatImmediate startRelocationShift workUS Tech Solutions Private Limited
Gurgaon21 days agoRs 2 - 4.5 lakhs p.a.
...seek a dedicated individual for the International Customer Support Process. This role will involve assisting our international clientele by... ...Provide exceptional customer support via phone, email, and chat for international clients. Resolve customer inquiries and issues...ChatPureti Bharath Kumar (Propreitor of Next Step Academy)
Gurgaon20 days agoRs 3.5 - 7.5 lakhs p.a.
...International Blended process-TRAVELL /SALES/CCE/COLLECTION/CHAT Description We are looking for enthusiastic individuals to join our International Blended Process team in India. This role involves providing exceptional customer service to our global clientele while ensuring...ChatShift worksana search international
Gurgaon16 days agoRs 2.5 - 4.5 lakhs p.a.
...Key Responsibilities: Voice Process : Handle inbound and outbound calls, addressing customer inquiries, issues, and providing support... ...and ensure customer satisfaction during each interaction. Chat Process : Respond to customer queries through live chat, providing...ChatWsne Consulting
Delhia month agoRs 5 - 9.5 lakhs p.a.
...Key Responsibilities: Analyze, evaluate, and model existing processes for improvement opportunities. Organize and facilitate cross-functional... ...Communicate effectively across multiple channels (phone, email, chat, service tickets). Ensure change management practices are...ChatKalypso A Rockwell Automation Business
Delhi2 days agoRs 4 - 8.5 lakhs p.a.
...Key Responsibilities: Process Improvement & Management Evaluate and model existing processes; identify improvement options and develop... ...influential communication skills across multiple channels (phone, email, chat, service tickets). Collaborate with cross-functional teams to...ChatKalypso A Rockwell Automation Business
Delhi3 days agoRs 8 - 18 lakhs p.a.
...you have previous experience working on the phone, email and live chat customer support roles, then thats a plus in your favor. If you'... ...good communication skills. Someone who has worked in content moderation, healthcare, banking, finance voice, non voice, blended process....ChatFlexible hoursShift workTaskus
Gurgaon16 days ago- ...Deliver and oversee training on: Spoken and Written English Voice Chat Email Business communication and professional language usage... ...sales-focused training and coaching aligned to Travel Sales processes, including: Consultative selling and needs discovery Effective...Chat
WNS Assistance
Gurgaon1 day ago - ...Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Gurugram... ...operations preferred). ~ Must have experience in International Chat Process ~ Excellent communication skills in both verbal and...ChatWork at officeWorking Monday to FridayUS shiftShift workWeekend work
NTT Data
Gurgaona month ago - ...essential functions. Job Reference: #LI-JC1 The Senior Business Process Analyst will lead critical efforts to analyze, document, and... ...outputs etc. ~ Demonstrable experience and/or strong interest using chat-based AI interfaces. ~ Experience working close to the business...ChatRemote jobFull time
Rs 4 - 12 lakhs p.a.
...which involves implementation of Oracle SCM Cloud modules. You will be interacting with the customer to understand their business processes and map them to Fusion Procurement, Order Management, Inventory Management, Planning, PDH & other SCM Cloud Modules. An...Long term contractTemporary workOracle
Delhi17 days agoRs 3 - 4.5 lakhs p.a.
...Here we are with an opportunity for the designation of customer care executive for International Process!!! Requirements: Should have minimum 12 months of experience in chat, voice support and documentation verification process. Should be aware of all the KPIs & KRAs...ChatFlexible hoursShift workTaskus
Gurgaon16 days ago- ...OFFERED SALARY- 2.5-4 LPA ( FRESHERS ALSO CAN APPLY) INTERVIEW PROCESS - FACE 2 FACE ROUNDS OF INTERVIEW The ideal candidate loves... ...Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product,...Chat
Policybazaar.Com
Gurgaon2 days ago - ...Job Description Process Excellence Manager – CX & Process Excellence Location : Gurgaon About Vertex Group: Vertex Group with its five business verticalsVertex Global Services ILC Solutions Vertex Tech Vertex Next and Vertex Learningis contributing to digital...Full timeWork at officeWorldwideShift work
- ...About the role This role is part of the central Process Excellence team at the corporate office. The mandate is to diagnose, design, and drive measurable improvements in critical cross-functional business processes. This is not a PMO or reporting role. You will...Work at office
honasa consumer ltd.
Gurgaon2 days ago - ...Carelon Global Solutions India is looking for a Manager Process excellence. Ideal candidate will have extensive knowledge in Process excellence, digital transformation, process improvement and re-engineering with experience working in US Healthcare. Location: #Bangalore...Full time
carelon global solutions india
Gurgaon2 days ago Rs 2.5 - 5.5 lakhs p.a.
...Key Responsibilities Strategic Leadership: Partner with clients to assess existing processes and identify opportunities for improvement aligned with business objectives. Develop and execute process improvement strategies to enhance client KPIs such as productivity,...Everise Bpo Services
Delhi2 days ago- ...Risk team our clients look for EYs expertise across the consulting solutions and specifically for engagements related to Internal Audit Process compliance and reviews SOX 404 Payment application Developing Standard Operating Procedure manuals Third Party Risk Management...Full timeFlexible hours
Rs 3.5 - 6.5 lakhs p.a.
...excellent customer service and support to clients via phone, email, and chat. Resolve customer inquiries and issues in a timely and... ...system. Collaborate with team members to improve customer service processes and share feedback. Skills and Qualifications Strong verbal...ChatTaskus
Gurgaon16 days ago- ...We Are Hiring – Customer Service Representative | International BPO | Delhi NCR Hiring for International BPO – Voice / Chat / Blended Process Location: Delhi NCR Process: Voice / Chat / Blended (All Campaigns) Salary: 20,000 to 45,000 per month Eligibility...ChatShift work
demographic hr services
Gurgaon2 days ago - ...focused professionals to join our international customer support team. The ideal candidate will have strong expertise in non-voice processes such as chat and email support, with the ability to handle global customers efficiently, professionally, and with high accuracy. Key...Chat
Moretasks
Gurgaon2 days ago - ...Job Description: We are hiring Customer Support Associates for an International Voice/Chat Process at our Gurugram location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a...ChatShift work
WNS Assistance
Gurgaon1 day ago Rs 2.5 - 4 lakhs p.a.
...inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow... ...: - Handle customer inquiries via phone, email, and chat. - Provide detailed information about our products and services...ChatFull timePolicybazaar.com
Gurgaon2 days ago- ...help EY become even better too. Join us and build an exceptional experience for yourself and a better working world for all. EY-Process & Controls Risk Consulting Manager As part of our Risk Consulting you will be supporting the Team in client engagements related to...Flexible hours
- ...powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY-Process and Controls Risk Consulting Manager As part of our Risk Consulting you will be supporting the Team in client engagements related...Full timeFlexible hours
