Average salary: Rs444,225 /yearly

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  • Process Manager

     ...Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management...  ...professional with 4-9 years of experience. As part of the Chat/Voice process team, your role will specifically focus on troubleshooting... 
    Chat
    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    6 days ago

  • Senior Process Manager

     ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat. About Us: At eClerx, we pride ourselves... 
    Chat
    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    6 days ago

  • Senior Process Manager

     ...Customer Operations Chat and Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7 |Management Level Senior Manager Specialisation International BPO, Chat/Inbound voice eClerx is looking to hire an experienced... 
    Chat
    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    6 days ago

  • Senior Process Manager

     ...Job Description Customer Operations –Chat and Voice Process- Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID_ Shift Timings – Flexible 24x7 |Management Level – Senior Manager Specialisation – International BPO, Chat/Inbound voice eClerx... 
    Chat
    Full time
    Worldwide
    Flexible hours

    eClerx

    Pune
    17 days ago

  • Process Associate - Customer Service

     ...handling customer inquiries across multiple channels (phone, email, chat, etc.), resolving issues efficiently, and providing an...  .... Adhere to all company policies and compliance standards. Process Improvement: Analyze and optimize operational processes to identify... 
    Chat
    Full time
    Flexible hours
    Shift work

    Cogneesol

    Pune
    23 days ago

  • Associate Process Manager

     ...APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our call centre by...  ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance... 
    Chat
    Shift work

    eClerx Investments Ltd

    Pune
    4 days ago

  • Senior executive-INVOICE PROCESSING SPECIALIST - VOIS

     ...About This Role We are seeking a detail‑oriented Invoice Processing Specialist to support finance operations within the Fixed Line,...  ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:... 
    Chat
    Full time
    Local area

    VOIS

    Pune
    23 days ago

  • Process Improvement Lead-VOIS

     ...#CreateTheFuture About This Role We are seeking a skilled Process Improvement Lead to drive business performance enhancement through...  ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:... 
    Chat
    Local area

    VOIS

    Pune
    3 days ago

  • Process Improvement Specialist - VOIS

     ...#BeUnrivalled #CreateTheFuture About This Role We are seeking a Process Improvement Lead . This role involves developing and enhance...  ...#JDEnhancedByTARA Follow us on social media and #StayConnected LinkedIn: Facebook: Instagram: Chat with our employees:... 
    Chat
    Local area

    VOIS

    Pune
    3 days ago

  • Banking Voice Process Executive (BARCLAYS / JP MORGAN / CITIBANK),CTC UPTO 8.5 LAKHS

    Rs 2.5 - 8.5 lakhs p.a.

     ...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available... 
    Chat
    Immediate start
    Work from home
    Relocation
    US shift
    Shift work
    Day shift

    Explore360 HR Solutions

    Pune
    a month ago

  • Senior process associate - customer service

     ...Responsibilities Respond promptly to customer inquiries via phone, email, chat Resolve complaints efficiently, ensuring customer satisfaction...  ...and ensure timely resolution. Identify opportunities for process improvements and contribute to service excellence initiatives.... 
    Chat
    Shift work
    Night shift

    Cogneesol

    Pune
    5 days ago

  • AM - US Process - Property & Casualty - Chat Process

    Rs 4 - 9 lakhs p.a.

     ...and rotational rosters Requirements - ~ Graduation in any discipline (mandatory) ~3+ years of experience in General Insurance or Chat Processes ~1+ year in an operational leadership role managing at least 10 team members ~ Proficiency in MS Excel, Word, Outlook, and... 
    Chat
    Shift work

    Crescendo Global Leadership Hiring India

    Pune
    a month ago

  • Quality Analyst - Banking Process

     ...Quality Analyst with strong exposure to banking customer support processes (voice + non-voice). The role involves monitoring interactions, identifying...  .... Key Responsibilities Conduct call audits, email/chat evaluations, and case reviews for the blended customer support... 
    Chat

    Selections HR Services Private Limited

    Pune
    24 days ago

  • Services Operations Specialist I ( Certinia PSA Tool +Process Improvement)

     ...identifying areas where Microsoft 365 and AI capabilities can improve processes. Knowledge of basic Payroll/HR principles and the ability to...  ...Competencies: Experience using Microsoft 365 AI tools including Chat GPT, Copilot, Power Automate, Power BI, etc. Ability to... 
    Chat
    Work at office

    UKG

    Pune
    3 days ago

  • PROCESS MINING & DATA MODELLING DEVELOPER (SAP SAC BTP)- VOIS

     ...Datasphere, SAP BW/4HANA, SAP Analytics Cloud (SAC), and Signavio Process Intelligence. This role focuses on designing and developing data...  ...#StayConnected LinkedIn Facebook Instagram You can also chat with our employees to learn more about our projects: Click Here
    Chat
    Local area

    VOIS

    Pune
    23 days ago

  • Process Manager & JIRA Specialist

     ...outcomes. Job Type - Full time, Onsite Job Location - Pune NIBM Model - Mon to Fri, Work from Office Job Summary The Process & Jira Administrator is responsible for maintaining and optimizing Jira for project management, issue tracking, and agile operations.... 
    Full time
    Work at office
    Working Monday to Friday

    Flynaut

    Pune
    17 days ago

  • Senior Process Specialist - Trainer - Mortgage

     ...expertise and strong training delivery capabilities. The ideal candidate will possess deep knowledge of the 4 C's of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling, and mortgage documentation across both residential and commercial... 
    Permanent employment
    Work at office

    Nexdigm

    Pune
    5 days ago

  • Executive / Sr. Executive - Process Engineering

     ...To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization... 
    Long term contract
    Permanent employment
    Temporary work

    Valeo

    Pune
    21 days ago

  • Executive Process Engineering (M/F/D)

     ...To improve the production efficiency (machine & Direct Labor) in its perimeter Capitalize and share the know-how of industrial processes in his domain To participate on the design of new equipment and new lines To lead Lean design workshop Industrialization... 

    Valeo

    Pune
    21 days ago

  • Customer Service Representative

     ...Hiring at Frido! Position: Customer Support Executive (Voice Process) Location: Pune, Maharashtra Experience: Minimum 01 year...  ...ll Do: • Handle inbound & outbound calls, IVR queries, and live chat. • Deliver prompt, professional, and empathetic assistance to customers... 
    Chat

    Frido

    Pune
    23 days ago

  • Customer Service Specialist

    Rs 6 - 9 lakhs p.a.

     ...Interaction & Support Answer customer inquiries via phone, email, live chat, or in-person. Respond to customer complaints and resolve...  ...department or supervisor. Order & Data Management Process orders, returns, and exchanges accurately and efficiently. Update... 
    Chat

    Croma

    Pune
    a month ago

  • Process Manager

     ...rule engines, and downstream platforms. Create high-quality documentation including BRDs, FRDs, user stories, acceptance criteria, process flows, and data mappings . Act as primary interface between business, compliance, operations, and technology stakeholders .... 

    eClerx Investments Ltd

    Pune
    4 days ago

  • Process Manager

     ...field. Your role involves collaborating with cross-functional teams, incorporating industry insights into modules, and contributing to process enhancements. Your expertise ensures our workforce stays abreast of KYC regulations, and your assessments measure the effectiveness... 
    Worldwide

    eClerx Investments Ltd

    Pune
    6 days ago

  • Quality Analyst-Voice process

     ...Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and explain feedback with agents in regular meetings... 
    Chat

    r3 Consultant

    Pune
    24 days ago

  • Process Manager

     ...Process Manager - FCC Pune | Full-time (FT) | Financial Markets Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide... 
    Full time
    Worldwide
    Shift work

    eClerx Investments Ltd

    Pune
    4 days ago

  • Process Manager

     ...OpenAI models, and other AI-driven systems. Python Development: Write clean, efficient, and maintainable Python code for AI, data processing, and backend services. REST API Development: Design, develop, and integrate REST APIs to interact with AI models and third-party... 
    Worldwide

    eClerx

    Pune
    11 days ago

  • Process Manager

     ...Accounting team by running credit checks and monitoring credit worthiness of new and existing customers. Participate in month-end close processes associated with Accounts Receivable to support timely and accurate preparation and delivery of financial statements. Facilitate... 
    Contract work
    Worldwide

    eClerx Investments Ltd

    Pune
    6 days ago

  • Process Excellence Manager

     ...As Process Excellence Manager , you will be the driving force behind designing and optimizing business processes across Frido's operations. From manufacturing to retail to D2C/eCommerce operations , your focus will be on enabling consistent, efficient, and agile processes... 

    Frido

    Pune
    23 days ago

  • Process Manager

     ...Accounting team by running credit checks and monitoring credit worthiness of new and existing customers. Participate in month-end close processes associated with Accounts Receivable to support timely and accurate preparation and delivery of financial statements. Facilitate... 
    Contract work
    Worldwide

    eClerx

    Pune
    23 days ago

  • Process Manager

     ...FCC Advisory & Delivery Support Group Designation : Process Manager Location : Pune/ Mumbai/Chandigarh Travel (Domestic or International) : 1015% (client meetings, workshops, or internal coordination) Job Description : As a Financial Crime Compliance... 
    Local area
    Shift work

    eClerx Investments Ltd

    Pune
    6 days ago