Average salary: Rs280,860 /yearly
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- ...Description Walk-in interviews for a top-notch MNC for the position of Customer/Tech Support Chat Process. This role is ideal for freshers/entry-level candidates looking to start their career in customer support and technology. Responsibilities Provide exceptional...ChatSecunderabad9 days ago
- ...Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of...ChatSecunderabad23 days ago
- ...Key Responsibilities: Respond promptly and accurately to customer inquiries via email and live chat. Provide product or service information, handle complaints, and process requests. Maintain detailed records of customer interactions in CRM systems. Ensure...ChatShift workNight shiftSecunderabad25 days ago
- ...Key Responsibilities: Blended Process (Voice + Non-Voice): Manage inbound/outbound customer calls and chat/email interactions. Switch smoothly between voice and non-voice communication channels. Ensure high-quality customer experience across all channels. Achieve...ChatShift workNight shiftSecunderabad25 days ago
- ...customers through various channels with a focus on communicating via web chat/mobile app ~ Contribute feedback to develop new content and... ...completing the customer request ~ Participating in projects or process improvements to drive operational excellence ~ Meeting...ChatSecunderabad25 days ago
- ...Responsibilities: Respond promptly to customer inquiries via email and chat. Understand customer issues and provide accurate, valid, and... ...). Escalate unresolved queries to relevant departments as per process guidelines. Maintain productivity and quality metrics as per...ChatShift workNight shiftSecunderabad25 days ago
- ...outbound communications with international customers via email, chat, and occasional calls. Provide timely and accurate information about products/services, billing, technical support, or order processing. Resolve customer queries, complaints, and issues while maintaining...ChatShift workSecunderabad25 days ago
- ...Key Responsibilities: Voice Process (Inbound/Outbound): Make or receive customer calls to resolve queries, complaints, or product information... ...and maintain call quality. Non-Voice Process (Email/Chat/Backend): Respond to customer inquiries through email, chat, or...ChatShift workSecunderabad25 days ago
- ...Process Associate - Customer Service - HIG023150 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive... ...• Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding...ChatFull timeFlexible hours
- ...Voice Process – Key Responsibilities: Handle inbound/outbound customer calls regarding banking services such as balance inquiries, fund... ...Responsibilities: Respond to customer queries through email and/or chat regarding account statements, loan information, card services,...ChatShift workNight shiftSecunderabad25 days ago
- ...Key Responsibilities: Handle inbound/outbound calls or emails/chats for U.S. banking customers. Assist with queries related to account... ...times (adhering to US regulations like GLBA/FDCPA ). Follow process scripts and compliance guidelines strictly. Escalate...ChatWork at officeNight shiftSecunderabad25 days ago
- ...warranty repair option for Samsung laptops surfaced during the returns process in the Online Return Center (ORC). Since then, PLS has grown... ...offers customers eight product support options - (1) Live call & chat with Amazon product support agent available up to 6 months, (2)...ChatSecunderabad7 days ago
- ...Process Trainer Lead GVK Emergency Management and Research Institute (GVK EMRI) is seeking a dynamic and passionate Process Trainer Lead to join our Integrated Resource Training Unit at the National Head Office in Hyderabad, Telangana. This role is crucial for delivering...SuggestedWork at officeSecunderabad21 days ago
- ...Process Associate - Customer Service - Non Voice - HIG022912 Genpact (NYSE: G) is a global professional services and solutions firm delivering... .... • Support Tier-1 agents who support customers via Phone, Chat & Email Channels • Develop insightful solutions that meet...ChatFull timeRelocation
- ...Process Associate - HIG023059 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital... ...• Previous experience in a customer service role chat/email/voice • Effective probing skills and analyzing / understanding...ChatFull timeFlexible hours
- ...Roles and Responsibilities: We are seeking a meticulous and proactive Process Excellence Specialist to join our dynamic team. As a key member of the Process Excellence team, you will be responsible for the generation, maintenance, development, and governance of all operational...Secunderabad16 days ago
- ...Objectives: Upgrade QA process documentation to align with the latest industry standards and project-specific requirements. Control Testing Leverage strong experience in audit controls , particularly in banking and financial services projects , to strengthen QA...Secunderabada month ago
- ...simultaneously and efficiently. Proficiency in using email and chat support software. Strong problem-solving skills and a customer... ...Ability to work independently as well as in a team environment. Familiarity with e-commerce platforms and processes is advantageous....ChatSecunderabad25 days ago
- ...Roles and Responsibilities : Process Generation and Maintenance: Develop and document new operational processes in alignment with organisational needs. Maintain existing processes, ensuring they are up-to-date and compliant with industry standards. Regularly review...Secunderabad16 days ago
- ...Responsibilities Process Analysis & Design:Collaborate with various teams (e.g., Development, Product, Operations) to understand their current workflows, pain points, and requirements. Analyze existing processes and identify opportunities for optimization and automation...Secunderabada month ago
