IT Support Specialist Job Description Template
Our company is looking for a IT Support Specialist to join our team.
Responsibilities:
- Ordering required equipment (Computers, Phones etc.);
- Excellent communication skills;
- Coordinate with and support external vendors, such as our ISP and telephone providers;
- Windows OS XP-8 and MAC OS X troubleshooting;
- Troubleshoot and support email issues (GMAIL/Outlook);
- Troubleshoot and support wireless and wired networks;
- Willing to travel;
- Support user hardware and software, including laptops, printers etc…
- Develop training materials and procedures to streamline efficiency.
Requirements:
- Troubleshooting cloud based infrastructure such as Dropbox, Google Apps, Slack, etc;
- 1-3 Years of experience supporting basic IT related issues in an enterprise setting;
- Active Directory experience (desired);
- Hardware/Software break fix;
- Windows OS XP-8 and MAC OS X troubleshooting;
- VPN configuration and implementation experience (desired);
- Excellent Communication skills;
- Networking Experience.