Reservation Manager

Reservation Manager Job Description Template

Our company is looking for a Reservation Manager to join our team.

Responsibilities:

  • Work with the Sales and Events Teams to maximise corporate and group rates;
  • Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy;
  • Maximise occupancy levels by reviewing and revising revenue strategies;
  • Assist in the recruiting, managing, training and developing of the Team;
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market;
  • Participate in the organisation of hotel promotional activities.

Requirements:

  • Accountable and resilient;
  • Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets;
  • Excellent organisational and planning skills;
  • Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members;
  • Previous experience with reservations in the hotel/leisure sector;
  • Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges;
  • Flexibility to respond to a range of different work situations.