Operations Executive Job Description Template
Our company is looking for a Operations Executive to join our team.
Responsibilities:
- Excellent recording of project related details such as expert skill sets, deadlines, cost of allocation etc as per company guidelines;
- Managing phone calls, meetings (scheduling, confirmations, follow up etc) routine emails and correspondence with leads, clients and vendors;
- Ensuring timely task completion;
- Follow-ups and Follow-throughs with staff, leads, clients, vendors and other external agencies as informed;
- Develop, implement and review operational policies and procedures;
- Managing task scheduling, task follow-ups and calendaring for the management/founder;
- Should be process oriented and would get to use our weapons of choice (ical, JIRA, Confluence, lucid chart, to do list etc ) for managing work;
- Coordinating with other internal departments to achieve the ultimate objective of delivering quality services to the clients;
- Administrative tasks and functions in all departments;
- Identify and address problems and opportunities for the company;
- Contributing significantly for revenue of the organization through allocation of projects at optimum cost;
- Responsible for managing the process of creation of goods and services;
- Exhibiting excellent team participation skills through a collaborative approach and being ready to work in a dynamic work environment;
- Help promote a company culture that encourages top performance and high morale;
- Contacting Academic Experts through different communication channels in a professional manner so as to allocate Assignment orders.
Requirements:
- Basic spoken and written English;
- Effective listening and understanding;
- Chatting With Customers;
- Checking Dispatches;
- Should have an eye for detail;
- Process oriented: Demonstrable commitment to following processes, documentation etc;
- Ability to address problems and opportunities;
- Flawless command over English (Both verbal as well as written). “Please DO NOT apply if you are not sure of the same”;
- Professional conduct in terms of reporting time, working hours and official communication;
- Ability to handle pressure;
- Ability to learn and solve problems;
- Hardworking and defecated towards work;
- Graduate;
- Good English Communication;
- Percentages should be above 60 in SSC, HSC & Graduation.