Housekeeping Attendant Job Description Template
Our company is looking for a Housekeeping Attendant to join our team.
Responsibilities:
- Manage guest requests in a timely and efficient manner;
- Ensure cleanliness of public areas;
- Be environmentally aware;
- Carry out lost property procedures;
- Dispose of waste accordingly;
- Check public areas and toilets taking remedial action where necessary;
- Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work;
- Replaces (a) Laundry Attendant in case of holidays, days off or absences;
- Makes monthly closing of Laundry expenses and provision of same;
- Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily;
- Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time;
- Control makes monthly Lost and Found and donations;
- Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards;
- Check the uniforms and send for c leaning and / or repair;
- Makes daily guest clothing release of guests that use the laundry service.
Requirements:
- Commitment to delivering a high level of customer service;
- Ability to work on their own or in teams;
- Positive attitude;
- Good Communication Skills;
- Excellent grooming standards;
- Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office;
- Planning and Organizing;
- Previous experience in Laundry;
- Excellent standards of clean;
- Good written and oral communication;
- Good interpersonal skills.