Reservation Manager Job Description Template
Our company is looking for a Reservation Manager to join our team.
Responsibilities:
- Work with the Sales and Events Teams to maximise corporate and group rates;
- Contribute to the selling strategy of the hotel, and manage the departments’ adherence to achieving that strategy;
- Maximise occupancy levels by reviewing and revising revenue strategies;
- Assist in the recruiting, managing, training and developing of the Team;
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market;
- Participate in the organisation of hotel promotional activities.
Requirements:
- Accountable and resilient;
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets;
- Excellent organisational and planning skills;
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members;
- Previous experience with reservations in the hotel/leisure sector;
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges;
- Flexibility to respond to a range of different work situations.